Manager, Global Payroll

We’re looking for a Manager, Global Payroll to help us oversee our global payroll operations. In this pivotal role, you will be responsible for ensuring accurate and timely payroll processing while delivering exceptional employee service and maintaining compliance across all regions. You’ll be working remotely, this role reports to the Director of Global Payroll. 

WHAT YOU’LL DO:

• Lead and mentor the global payroll team, fostering a culture of accuracy, accountability, and service excellence while developing team members’ expertise and growth.
• Manage and oversee a team of high performing and diverse Payroll team members.. Perform full scope of people management responsibilities including, recruiting, coaching, performance management and other related DE&I practices.
• Build and oversee a customer-focused payroll team, implementing robust controls and streamlined processes to ensure timely, consistent, and responsive payroll support to our global employees.
• Resolve complex inquiries, deliver high-level service, and ensure seamless payroll operations.
• Partner with payroll providers, vendors, local authorities, tax accountants, and auditors to ensure payroll accuracy and regulatory compliance.
• Effectively engage and partner with leaders, internal partners, and employees to ensure payroll operations support business priorities and add value across all areas.
• Maintain accurate, timely, and confidential payroll records for both employer and employee, adhering to regulatory standards and data management protocols.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Extensive relevant experience in payroll management in a global corporation including management of multi member payroll team
• Bachelor’s degree in Accounting, Business Administration, Finance, or equivalent experience; Canadian Payroll Association PCP certification preferred
• Proven people leadership skills
• Strong proficiency in payroll systems (e.g., ADP, Workday, Dayforce) 
• Experience with Workday including payroll processing module 
• Strong technical knowledge of global payroll processing including year-end requirements and tax compliance
• Experience with project management for payroll software implementations
• Cultivates inclusive, diverse teams that leverage unique perspectives to achieve common goals effectively.
• Empowers teams to rise to their full potential by setting clear direction, championing excellence, and guiding them toward impactful outcomes.
• Identifies critical priorities and develops a cohesive plan to achieve long-term goals
• Challenges and supports others to achieve results while fostering growth and development
• Accountability: holds self and others accountable to meet commitments
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decision
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.