Title: New Starts. Bold futures, Sales Development Representative (SDR) - Fall 2025
Location: Toronto, ON
Term: 4 months
Start Date: September 8, 2025
Openings: 1
We’re looking for a self-driven individuals seeking an opportunity with a high-profile tech company. We believe that talent and valuable skills come from many paths. That's why this role is open, through our New Starts. Bold futures program to individuals from diverse backgrounds, including those looking to change careers with transferable skills, immigrants eager for local work experience, and people rejoining the workforce after a leave (such as parental, retirement, or a career transition), as well as students pursuing traditional co-op work terms.
Hootsuite works with companies around the world helping them to champion the power of human connection through social media. We’re seeking a student or intern in our Enterprise Sales Development team to help us expand Hootsuite’s and Talkwalker’s customer base. You’ll use outbound prospecting strategies to identify and target prospects, and initiate the first outreach to identify sales opportunities. Your goal is to help book meetings and fill the pipelines for the enterprise sales team.
WHAT YOU’LL DO:
- Support SDRs and Enterprise Account Executives in implementing appropriate prospecting strategies.
- Use strategies such as cold outreach techniques and technology such as Linkedin Sales Navigator and 6Sense to assist with building an enterprise sales pipeline.
- Establish contact with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels.
- Identify and share the needs and challenges of the prospective customer
- Determine the prospect's interest in Hootsuite/Talkwalker’s products and services.
- Schedule meetings for sales representatives with key contacts in prospective accounts.
WHAT YOU’LL NEED:
- Working towards a degree in a related field (Business, Communications, etc.) or has proven related work experience
- Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
- Interest in social media, social listening and digital marketing
- Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting.
- Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc).
- Excited to thrive in a dynamic environment.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach and a focus on finding new opportunities.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-ZZ1
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business. How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media. Put simply, we help our customers with: Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business. Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale. Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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