Jobs at Holland America Group

Support and maintain finance applications (Oracle EBS, BlackLine, Kyriba), monitor integrations and interfaces, perform reconciliations and UAT activities, manage user access reviews, coordinate with Finance/Treasury/IT stakeholders, investigate data/process discrepancies, and support finance transformation projects across shore and fleet.

Lead lifecycle management and optimization of marine and shore technical assets across private destinations. Own tenderboat acquisition, PMS/MAST governance, dry-docking and maintenance planning, KPI dashboards, spare-parts strategies, Opex/Capex accountability, regulatory compliance, and cross-stakeholder alignment to improve reliability, reduce downtime, and support guest experience.

Manage end-to-end ADA interactive process and leave of absence programs for shoreside North American employees. Serve as SME on ADA, FMLA, PWFA, USERRA and state/local leave laws; review medical documentation, determine reasonable accommodations, coordinate with HR, Legal, Payroll and third-party administrators, and communicate determinations. Provide limited benefits administration support and lead stakeholder education.

Lead modernization of DevOps practices by designing and improving CI/CD pipelines, automating operational tasks, standardizing toolchains, supporting release management and monitoring, collaborating with application, infrastructure, cloud, and security teams, and promoting deployment automation and operational readiness to accelerate and stabilize software delivery.

Lead functional support and governance for Oracle EBS Financials (AP, GL, PO, FA, CE). Provide production support, troubleshoot integrations and data flows, manage user access/SOX compliance, lead UAT and change management, partner with Finance for process improvements, maintain documentation and training, and act as functional SME on projects and upgrades.

Lead the business-side AI Operations function to translate enterprise AI capabilities into operational implementation, adoption, training, hypercare, and sustainment. Build operating models, readiness frameworks, change plans, KPI tracking, and team capabilities to scale AI across the organization and ensure initiatives move from pilots to measurable business outcomes.

Analyze and validate global port-related costs, review tariffs and billing discrepancies, support forecasting and audits, maintain port cost data accuracy in finance systems (MXP/Oracle/MarkView), and liaise with Port Operations, Finance, Legal, and external authorities to support cost governance and compliance.

Support and maintain complex casino marketing systems and data pipelines (SAS/SQL, batch jobs, EDW, file transfers). Act as technical liaison to IT/DWH/BI/shipboard teams, translate requirements, troubleshoot code and data issues, run UAT, document processes, and optimize automation to improve reliability and revenue outcomes.

Lead end-to-end risk and control reviews: plan and scope audits, perform walkthroughs, testing and data analysis, report findings to senior management, manage project budgets and remediation, support SOX 404 and forensic work, and develop stakeholder partnerships to improve operations and controls.

Lead product strategy, roadmap, governance, and PMO for POLAR and AI Innovation. Translate commercial priorities into delivery plans, manage cross-functional programs, establish portfolio governance, drive benefits realization, and lead a team across product, PMO, change management, and operational readiness to ensure measurable commercial outcomes.

Lead operational management and governance of platform infrastructure across hybrid cloud and legacy environments. Coordinate and hold external engineering partners accountable for delivery quality, provide technical oversight, bridge technical teams and business stakeholders, and support BAU operations and project delivery on a 12-month fixed-term contract.

Lead HR strategy and execution for assigned IT client groups, advising senior leaders on talent, performance management, employee relations, workforce planning, change management, and HR metrics. Oversee HR team, drive projects, partner with Centers of Excellence, and optimize employee experience across US and some global locations.

Lead governance and optimization of Princess Cruises' social listening program: configure listening tools, set escalation frameworks and materiality thresholds, interpret guest sentiment and reputational risk, advise PR/Communications and cross-functional teams, and continuously refine methodologies and reporting to support crisis readiness and brand strategy.

Lead end-to-end product management for pre-cruise digital experiences on Carnival.com. Define strategy, prioritize roadmap, act as Product Owner in Scrum, collaborate with cross-functional teams, oversee UX/UI, launch features, and measure performance to drive pre-cruise revenue and guest experience improvements.

Execute Poland-specific sales strategies to grow Costa's presence with GSAs, PSAs, OTAs, travel agencies and tour operators. Manage full sales cycle, negotiate contracts, track performance, deliver partner training and represent the brand at trade events. Collaborate with regional sales, planning and trade marketing to forecast, optimize promotions, and recommend product positioning to maximize commercial impact.

Manage and grow corporate, charter, and incentive accounts (MICE, B2B loyalty), generate leads, close consultative sales, oversee full sales lifecycle, coordinate with internal and shipboard teams, maintain CRM records, represent the company at events, and deliver successful program execution and post-sailing follow-up.

Process and reconcile multi-site, multi-currency payroll for 40,000+ employees; handle deductions, payments, banking inquiries, tax withholdings, audits, and collaborate with HR, paymasters, and banks to ensure compliance and timely remittance.

Lead e-commerce analytics strategy for Carnival.com, overseeing site measurement, funnel and site performance analysis, A/B and UAT testing, reporting/dashboards, vendor relationships, and cross-functional collaboration while managing and mentoring analytics resources.

Lead shoreside technical operations for an assigned vessel portfolio: plan and execute maintenance, dry docks, budgets, and regulatory compliance; manage CMMS implementation, resolve complex technical issues, coordinate cross-functional teams, and ensure vessel safety, reliability, and cost-effective performance.

Lead global organic search and AI-search strategy across markets and languages. Drive technical SEO, content performance, visibility, and qualified traffic. Translate search performance into business insights and revenue impact. Influence cross-functional partners (ecommerce, content, CRM, IT) to shape digital roadmaps and platform evolution. No direct people management; frequent travel required.