Jobs at Hiscox

Serve as founding counsel for Hiscox’s Florida Staff Counsel office, defending insureds in general liability and personal injury litigation. Manage cases through trial and appeal, provide legal strategy and opinions, handle pleadings, discovery, depositions, negotiations, and court appearances. Establish office processes, hire and train staff, oversee performance, implement legal technology and workflow improvements, and align litigation activities with Claims and Legal department objectives.

Senior Staff Counsel will establish and manage Hiscox’s Florida staff counsel office while defending insureds in liability litigation. Responsibilities include managing a significant caseload, handling cases through trial and appeal, developing legal strategies, supervising attorneys and staff, improving legal processes, implementing case management and e-discovery technology, and coordinating with Claims and Legal teams. The role requires strong Florida litigation expertise, operational leadership, client service, and business judgment.

Provides proactive, high-level support to the Group Chief Marketing and Revenue Officer. Manages complex calendars, inboxes, travel, meetings, governance materials, stakeholder access, executive events, confidential information, expenses, and administrative processes. Coordinates with senior leaders, board offices, executive assistants, and global teams across time zones while improving executive-support systems and using Microsoft 365 and AI-enabled productivity tools.

Plans, designs, executes, and reports software testing within an assigned squad. The role defines acceptance criteria, performs functional and regression testing, manages defects, assesses quality risks, supports releases, and contributes to Agile ceremonies and continuous improvement. It also develops expertise in testing tools, techniques, automation, business processes, and technology solutions.

Drives Hiscox’s underwriting transformation agenda through market and capability research, analytical business cases, competitive benchmarking, and cross-functional execution. The role identifies capability gaps, interprets underwriting and operational data, develops AI-assisted materials and lightweight tools, facilitates stakeholder decisions, and keeps multiple transformation concepts progressing. It requires strong research, communication, organization, judgment, and everyday proficiency with AI tools, Excel, and PowerPoint.

Maintains the integrated delivery plan across transformation programmes, coordinating milestones, dependencies, capacity conflicts, changes, actions, and decisions. Manages the Transformation Office operating rhythm, including governance calendars, meeting agendas, packs, PPM administration, data quality, and operational support. The role challenges inconsistent inputs, improves planning processes, standardizes workflows, identifies automation opportunities, and coordinates senior stakeholders to support effective delivery and continuous improvement.

Leads assurance and delivery across a cluster of transformation workstreams. The role assesses delivery health, manages dependencies and capacity, challenges plans, supports senior sponsors, and intervenes when delivery is at risk. Responsibilities include recovery planning, governance updates, readiness and adoption oversight, risk escalation, decision support, and benefits-focused reporting across Finance, Technology, People, Risk, Procurement, and other teams.

Leads assurance and delivery oversight across a cluster of transformation workstreams. Assesses programme health, manages dependencies and capacity, challenges sponsors and workstream leads, and intervenes to recover at-risk initiatives. Supports governance decisions, readiness, adoption, benefits realization, and transition to business as usual while providing evidence-based delivery updates to senior leadership.

Own and improve Hiscox’s ServiceNow ITSM platform and related App Services products. Responsibilities include roadmap and backlog ownership, intake, prioritization, user-story refinement, delivery coordination, stakeholder management, governance, adoption, testing, release planning, and continual improvement. The role partners with technical teams, suppliers, service managers, and business stakeholders while potentially extending ownership to Nexthink and HappySignals.

Configure and deploy business documents in the Merlin Sapiens IDIT policy administration system. Perform unit and integration testing, maintain configuration records and audit evidence, resolve defects, and collaborate with product, business, QA, engineering, and IT teams. Support migration to a centralized document management system, validate migrated outputs, contribute to knowledge transfer, and improve configuration processes while following governance and quality controls.

Owns configuration and delivery of document changes within the Merlin (Sapiens IDIT) insurance platform. Responsibilities include implementing and testing templates, maintaining change governance and audit evidence, collaborating with business and engineering stakeholders, managing a small team, coordinating with vendors, and leading migration to a future document management solution. The role also establishes configuration standards, coaches team members, and drives continuous improvement.

Adjudicates and resolves low-to-moderate Architects and Engineers professional liability claims, including litigated matters. Responsibilities include analyzing coverage, setting reserves, drafting coverage letters, negotiating settlements, managing defense counsel, documenting claim files, identifying fraud and emerging trends, and communicating with insureds, brokers, attorneys, and business partners.

Own and develop a portfolio of private client insurance customers, providing personalized policy servicing, renewals, retention, and relationship management. Act as the primary customer contact, identify coverage needs and growth opportunities, collaborate with underwriters, resolve policy issues, maintain accurate administration, and support high-value customer relationships. The role also includes selected home visits, customer meetings, referrals, cross-selling, and contributing to service and process improvements.

Partners with business leaders across Operations, Finance, Claims, and Underwriting to deliver people plans and HR initiatives. Manages workforce planning, organizational effectiveness, HR projects, transformation and change workstreams, talent and succession, performance, reward, engagement, and employee relations. Applies Portuguese employment law, analyzes people data, advises senior stakeholders, coordinates specialist HR teams, and delivers end-to-end employee lifecycle solutions while escalating complex risks appropriately.

Own and develop a complex underwriting product roadmap from discovery through delivery and adoption. Prioritize backlogs, define requirements and sprint goals, manage dependencies, and ensure measurable business value. Partner with underwriters, product managers, developers, data science specialists, suppliers, and senior stakeholders to deliver AI-enabled workflow improvements. Lead Agile ceremonies, communicate risks and trade-offs, support governance forums, and coach less experienced Product Owners.

Own the Claims product roadmap, backlog, priorities, and delivery outcomes for Hiscox’s London Market business. Translate complex business needs into clear requirements, sprint goals, and measurable value. Collaborate with Claims, technology, data, suppliers, and cross-functional delivery teams while managing dependencies, risks, and stakeholder expectations. Improve Claims processes and user experiences, explore AI and emerging technologies, support Agile delivery, and coach less experienced Product Owners.

Develop and maintain scalable data warehouse and ETL/ELT solutions across GCP and on-premise SQL Server environments. Translate business requirements into end-to-end technical designs, apply data modeling and warehouse architecture best practices, and support Agile delivery with CI/CD pipelines. The role also involves code and configuration management, automated deployments, stakeholder collaboration, mentoring junior team members, and potentially using Power BI and distributed systems technologies.

Junior Data Engineer role supporting the development and maintenance of data pipelines and data products across cloud and on-premises platforms. Responsibilities include writing Python and SQL, using Snowflake, Azure, GCP, dbt, and orchestration tools; supporting testing, monitoring, governance, documentation, and optimization; and collaborating with engineers, data scientists, product owners, and business stakeholders.

Acts as a strategic adviser and operational proxy to the UK Chief Underwriting Officer. The role manages executive priorities, briefing materials, governance rhythms, portfolio analysis, transformation initiatives, stakeholder relationships, and decision tracking across underwriting and wider business functions.

Senior Quality Engineer responsible for automation-first testing of cloud data applications. Duties include translating stakeholder needs into testable requirements, developing automated and regression tests, expanding test frameworks, collaborating with data engineers, conducting code reviews, and promoting quality across agile Scrum teams. The role uses Python, pytest, SQL, dbt, Databricks, Azure Pipelines, and BDD practices with Cucumber/Gherkin.