Jobs at Hiscox

Lead European customer and market insight programs and translate findings into scalable product and service propositions. Design, pilot and launch customer‑centric offers, partner with underwriting, marketing, sales, tech and data teams, and drive insight‑led decisions across markets to improve customer experience and commercial performance.

Work within an agile squad to define acceptance criteria, plan and execute testing (functional, regression), log and retest defects, report quality and risks, and contribute to test chapter improvements and test automation efforts.

Adjudicate and resolve low-to-moderate miscellaneous professional liability claims, including litigated matters. Document files, communicate with claimants and attorneys, draft coverage/denial letters, set reserves, manage defense counsel, identify fraud and trends, and participate in claims projects to ensure timely, compliant claim resolution.

The Flow Engineer will optimize product development flow, coach squads on Lean and Agile principles, and resolve blockers. Responsibilities include mentoring teams, analyzing flow metrics, supporting backlog prioritization, and improving team culture and health.

Manage assigned procurement sub-categories within IT, delivering commercial, contractual and supplier lifecycle value. Run tactical sourcing (RFI/RFP), engage stakeholders, support specification development, ESG initiatives, supplier reporting/analysis, and mitigate commercial and supply chain risk with due diligence.

Adjudicate and resolve architects & engineers professional liability claims within authority, document files, draft coverage/denial letters, manage defense counsel, identify trends and fraud, and communicate with claimants, brokers, and attorneys to negotiate settlements.

Lead day-to-day cloud infrastructure operations, architect and implement cloud solutions, ensure security and compliance, monitor performance and costs, troubleshoot issues, lead and mentor engineers, drive automation and continuous improvement, and apply AI-assisted engineering tools to accelerate infrastructure-as-code and developer workflows.

Design, build, and maintain cloud infrastructure with a focus on availability, security, cost optimization, automation, and mentorship. Collaborate across teams, lead improvements, participate in incident post-mortems, and use AI-assisted tools for infrastructure-as-code and development workflows.

Provide litigation support for insurance defense: e-file court documents, manage calendars and case files, draft and proofread legal documents, communicate with clients and courts, prepare trial binders, and ensure deadlines and document organization are met.

Design and execute functional manual tests for Dynamics 365 and Power Automate solutions, analyse requirements, log and track bugs, participate in UAT and Agile ceremonies, collaborate with developers and QA automation to identify automation candidates and integrate tests into CI/CD, and maintain accurate test documentation and progress reporting.

The Senior Application Support Analyst provides L2/L3 support, drives automation and monitoring, and mentors junior analysts while ensuring application stability and performance across European platforms.

As a Principal Data Scientist, you will lead complex data science initiatives, mentoring junior colleagues and collaborating with cross-functional teams to enhance business value through data-driven solutions.

The Principal Quality Engineer will lead automation efforts and testing strategies, ensuring quality integration throughout the software development lifecycle using advanced automation tools.

Design, build and scale AI-enabled solutions across the business. Partner with units to identify and deliver AI use cases, develop agents/automations/workflows, ensure governance alignment, maintain reusable libraries, troubleshoot issues, and measure impact on speed, quality, and throughput.

The role involves analyzing liability claims, managing general liability claims, driving early resolutions, and maintaining relationships with clients and brokers.

The Special Investigations Manager will lead fraud investigation activities across London Market claims, ensuring compliance and effective outcomes while collaborating with various stakeholders.

Provide technical oversight and expertise for large, complex Specialty claims (Allied Healthcare, A&E, Cyber, Media/Tech, etc.). Partner with claims teams, underwriting, actuary and legal on coverage, reserving, litigation strategy, and loss mitigation. Mentor staff, maintain watchlist, and lead reserve/trial roundtables to implement resolution strategies and share emerging trends with senior leadership.

Serve as the technical and functional expert for the Wave transformation platform: ensure end-to-end data quality, build reporting and analytics, manage the development pipeline with vendors, deliver user training and support, and align Wave to governance cycles to drive adoption and accurate portfolio reporting.

The Principal Enterprise Architect will lead architecture decisions, set standards, support projects, and align strategies with business objectives, ensuring effective solution designs and delivery.

The Complex Claims Specialist analyzes liability claims, manages reserves, engages with clients and brokers, and ensures claims resolution in a timely manner.