DevOps Team Lead

Job Type:

Permanent

Build a brilliant future with Hiscox
 

HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.

In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.

The Team 
The Technology function is led by a CIO who manages a team of around 400 IT professionals in Europe and the US. Reporting to the CIO are 8 CTO’s responsible for Group functions, our 5 business units, Enterprise Architecture, and our IT Services team. This role forms part of the Group Enterprise Services (GES) Platform Engineering Value Stream, led by the Head of Platform Engineering. The Head of Platform Engineering reports directly into the CTO for GES. 

The Role 
You will be a member of a Value Stream which includes DevOps Engineering and Platform Engineering. Specifically, you will be a key member of a DevOps Engineering team which are responsible for the Continuous Improvement over our cloud and on-premises platforms. We look for opportunities to do things smarter, cheaper, quicker, and ensuring everything we do can be re-used across the value streams.

Working within Hiscox Group Enterprise Systems team as the DevOps Team Lead, you will be responsible for building out our cloud solutions in collaboration with our application teams. You will play a key role across the GES value streams to share your expertise and champion DevOps practices.

Our aim is to interweave DevOps more throughout the value streams. This role will be part of our efforts to mature our DevOps strategy and drive the necessary transformations to get there. Ensuring that we utilise DORA metrics to increase our lead times throughout the value streams and address bottlenecks efficiently. This will involve working with our application teams to inform best practice. 

Key Responsibilities 

• Line Management of the DevOps Engineers within GES, leading the recruitment and onboarding of new engineers when relevant and identifying gaps in capacity and capability. 

• Oversee your team’s deployment of DevOps capabilities and provide support to the Head of Platform Engineering, specifically around capacity and delivery of the GES Portfolio. 

• As a Team Lead there is an expectation of coaching and mentoring your team members - and supporting the Head of Platform Engineering in terms of overall value stream management - especially with partner resources.

• Influence key architectural decisions early on based on requirements of the business, budgets and resiliency. From there working within the values streams to realise this. Moving from a POC to a production ready platform.

• Create and maintain Azure infrastructure across all environments utilising Azure DevOps Pipelines & Terraform. 

• Oversee and coach application teams in intra-day deployments mechanisms advocating for DORA informed improvements. 

• Coach, mentor and influence DevOps Engineers into greater DevOps maturity 

• Create and maintain the pipelines for publishing code to Azure 

• Oversee and coach application teams in intra-day deployments mechanisms 

• As part of the team, drive the DevOps principles and culture across GES Value Streams 

• Oversee and direct the vendor DevOps and Infrastructure resources, as applicable 

• Create and maintain Azure infrastructure across all environments 

• Propose and implement time-saving initiatives 

• Create and maintain monitoring at all levels (infrastructure, app, data) 

• Monitor issues and availability and ensure the correct escalation path is followed 

• Monitor performance and propose improvements 

• Implement auto-scaling of resources to meet the needs of the moment 

• Collaborate with all GES Value Stream application teams 

• Help to commoditise cloud services where possible 

• Identify engineering limits, bottlenecks and tipping points before they’re reached 

Candidate Profile 

Mandatory skillset: 

• 5+ years as a DevOps engineer, working on solutions in Azure or hybrid cloud, preferably with Azure DevOps. 

• Knowledge of Databricks, SQL DB, or Data Factory

• Experience with Terraform and Azure Resource Management Templates 

• Experience setting up and working with Puppet and Azure DevOps pipelines 

• Knowledge of Cloud native, microservices, containerized systems, preferably with Kubernetes 

• To have a strong desire for continuous improvement and an Agile way of working 

Why Hiscox?

• Healthy work-life balance with our 35h/week and hybrid working system.

• Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).

• Health insurance, gym allowance, pension plan etc.

• After 5 years work 1-month sabbatical leave.

• Team spirit with many opportunities to engage and an open culture.

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Work with amazing people and be part of a unique culture