Analyst - Product Management

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Do you have a passion for analytics and helping to drive products in the Small Business market towards profitable growth? Are you intellectually curious, and have a passion for understanding business performance using large datasets? If you answered yes, then you might be the perfect fit for our company as a Product Analyst in the Product Management organization.
As a Product Analyst in the Product Management organization, you will be responsible for analyzing business trends and evaluating performance across a number of different lines of business. These lines of business include GL, Property, Cyber, and E&O within our Digital platform. You will also get exposure to E&O and Cyber within our Broker distribution channel.

You will help the product management team set the product vision, strategy, and roadmap, and work closely with cross-functional stakeholders such as engineering, design, marketing, sales, underwriting, claims, and customer service to deliver world-class products that meet the needs and expectations of our target segments. You will also have the responsibility for building tools and capabilities to ensure quality, consistency, and efficiency across all product initiatives.
The role sits within the wider Product and Portfolio Management organization and will work closely with the 20 person team, as well as other teammates across the business.
The Main Duties And Responsibilities Of This Role Include

• Conducting market research and analysis to identify customer segments, needs, pain points, opportunities, and trends in the small commercial insurance space
• Building tools and capabilities that help the organization monitor and evaluate performance of various initiatives across all lines of business
• Measuring and monitoring the product performance and customer satisfaction using quantitative and qualitative methods
• Partnering closely with Actuarial teammates to perform annual rate review analysis
• Collaborating with underwriting and distribution teammates to develop go-to market strategies, and monitor the effectiveness of various initiatives

Person Specification

• 2+ years of experience in product management, preferably in the insurance or financial services industry
• Bachelor’s degree in business, economics, risk management, engineering, computer science, or related field
• Experience in the Small Commercial or Personal Insurance market
• Experience with analytical tools / programming languages and databases (examples: R, Python, and SQL)
• Highly analytical and data-driven mindset, with the ability to use quantitative and qualitative methods to measure product performance and customer satisfaction
• Agile and adaptive working style, with the ability to thrive in a fast-paced and dynamic environment

If you are looking for a challenging and rewarding career opportunity in a growing and innovative company that values your skills and expertise as a product leader apply now!
What We Offer

• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 
• Paid parental leave 
• 4-week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of the following major cities – Manhattan, Atlanta, Chicago, Hartford, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Work with amazing people and be part of a unique culture