Jobs at Hereford Insurance Company

Supports attorneys with trial and arbitration preparation, including witness scheduling, expert witness coordination, trial file preparation, arbitration packets, court submissions, calendar management, and tracking motion deadlines to prevent defaults.

Provides clerical and administrative support across multiple departments. Maintains physical and offsite file records, processes file requests and copying, manages incoming and outgoing mail, prepares documents for mailing, supplies office and kitchen materials, and performs basic office equipment maintenance while delivering professional customer service.

Manages first-party insurance cases from inception through resolution, including court appearances, depositions, EUOs, arbitrations, motions, and preparation of AAA arbitration documents. Researches liability, regulatory, and coverage issues; provides legal advice to HIC; communicates with legal and claims staff; maintains case activity records; and escalates significant litigation risks.

Supervises no-fault claims operations, ensuring compliant claim handling, queue management, payment approvals, productivity, quality, reporting, training, performance management, and workflow improvement. Oversees direct reports, coordinates departmental initiatives, conducts file reviews, supports fraud-related activities, manages coverage, and communicates objectives and performance expectations to staff and leadership.

Processes no-fault insurance claims by sending regulatory forms, documenting claims, identifying coverage issues, preparing denials, setting up investigations, maintaining claim diaries and mailing logs, supporting reports, processing EOBs and check requests, and completing data-entry and file-closing projects.

Assist attorneys representing an insurance carrier in first-party litigation and arbitration. Responsibilities include opening and managing legal files, tracking deadlines and calendars, filing court documents, preparing pleadings and arbitration submissions, organizing exhibits, coordinating with claims departments and external parties, processing invoices, serving documents, requesting discovery, and supporting trial and arbitration preparation.

Investigate complex legal matters and draft, prepare, edit, and serve motions, responses, subpoenas, discovery documents, orders, and correspondence. Prepare exhibits and case materials for trials, arbitrations, and hearings; review files for discovery completeness; enter legal data; coordinate with court personnel; and support claims and attorneys with document preparation and case administration.

Receives and enters new insurance loss reports into the claims system, adds or transfers claim units, completes ISO claim searches, indexes mail, sends correspondence, and handles high-volume phone calls. The role requires basic auto insurance claims knowledge, police report reading ability, strong customer service and multitasking skills, proficiency with Microsoft Office, and full-time on-site work in Long Island City, NY.