Summary
Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.
Essential Duties & Responsibilities
• Index mail.
• Input new losses into Claims System.
• Add/Transfer new losses, claim units.
• Complete ISO claim searches.
• Send claim correspondence.
• Receive, make and transfer phone calls.
Other Duties
• Overtime required periodically.
Qualifications
• Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident.
• Ability to read a police report.
• Excellent Customer Service skills.
• Ability to handle high call volume.
• Ability to multitask.
• Knowledge in Microsoft Suite, Outlook, Word and Excel.
• Ability to use imaging system.
• Work well in a team environment.
Please note that this is a100% on-site position located in Long Island City, NY
Skills Required
- Basic insurance claims knowledge, including understanding claims generated from car accidents
- Ability to read a police report
- Excellent customer service skills
- Ability to handle high call volume
- Ability to multitask
- Knowledge of Microsoft Suite, Outlook, Word, and Excel
- Ability to use an imaging system
- Ability to work well in a team environment
What We Do
Hereford Insurance Company serves New York’s for-hire transportation market, providing TLC-required commercial auto liability, workers’ compensation, and physical-damage coverage. It specializes in coverage for app-based drivers, black cars, livery and car services, taxis, green cabs, and paratransit. The company staffs its own underwriting, claims, investigations, legal, and IT teams, and says its mission is to provide high-quality products and services to the livery transportation industry.
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