The Tier 2 Support Engineer resolves customer technical issues, documents inquiries, collaborates with teams, and supports enterprise environments using strong troubleshooting skills.

The HR Coordinator will assist in organizing and executing HR projects, maintain employee relations, and perform administrative HR tasks, supporting the Sr. HR Manager.

The Customer Support Representative provides expert product support, addresses customer inquiries, and documents interactions in CRM tools, ensuring a positive experience.

The Backup Support Specialist will assist in Inside Sales, Onboarding, and Data Entry tasks, managing customer interactions and supporting workflows during peak times.

The Information Design Lead will create visual communications for proposals and presentations, ensuring alignment with branding while collaborating closely with various teams to produce high-quality designs.

Sales Development Representatives will connect with prospects, identify their advertising needs, and guide them through the sales process to close deals successfully.

The Email Support Representative resolves customer inquiries via email, maintains customer records, reports trends, and ensures a positive customer experience.

Provide customer support in English and Portuguese, troubleshoot technical issues, document bugs, and manage customer interactions.

The Sales Development Manager will oversee lead management, driving client acquisition through outreach, CRM management, reporting, and collaboration with marketing and sales teams.

The Onboarding Specialist guides new customers through onboarding, handles account setup, data imports, and provides product training while managing customer communication.

The Chargeback Analyst manages chargeback processes, ensures compliance, analyzes discrepancies, and collaborates with teams to improve systems and reporting.

The Complaints Management Team addresses and resolves customer concerns in a timely and professional manner to ensure satisfaction, requiring strong analytic and communication skills.

The Executive Assistant provides support to the commercial team by managing schedules, coordinating travel, and facilitating internal communication and projects.

The Spanish Customer Support Representative provides exceptional customer service via phone, email, and social media, resolving inquiries and issues related to ticket purchases and sales, while maintaining performance metrics.