About Helpware:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide Customer Experience and Operational Support services for modern, fast-growing companies. Our mission is to deliver best-in-class, value-adding solutions by empowering our teams and leveraging innovative technologies.
We're expanding and looking for a Recruiter to join our dynamic team.
Responsibilities:
- Manage the full recruitment cycle: sourcing, screening, interviewing, and making offers
- Build and maintain a strong candidate pipeline using various sourcing techniques
- Collaborate with and support external recruitment partners
- Ensure a positive and engaging candidate experience throughout the hiring process
- Develop and maintain job descriptions and job postings
- Facilitate offer negotiations and support hiring managers in final decision-making
- Contribute to the development and optimization of recruitment processes and tools
- Prepare and maintain summary reports and recruitment analytics
- Stay updated on market trends and best practices in recruitment
- Provide support during pre-onboarding and onboarding phases when needed (e.g., communication with new hires, hiring managers, vendors)
Requirements:
- Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
- Strong English skills (B2 level or higher)
- Experience with developing and implementing internal recruitment policies and procedures
- Proficiency in MS Office; experience with ATS and HRIS systems is a plus
- International hiring experience is a strong advantage
- Analytical mindset with the ability to use data for decision-making and process improvement
- Strong interpersonal, communication, and problem-solving skills
- Team-oriented, proactive, and results-driven approach
We Offer:
- Competitive compensation linked to the UAH/USD rate
- Medical and life insurance after the trial period
- English classes with a native speaker
- Work schedule: Monday to Friday, 10:00–19:00 (Kyiv Time)
- Corporate training and team events
If you meet the above qualifications and are ready to take on the responsibilities, we encourage you to apply!
Skills Required
- Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
- Strong English skills (B2 level or higher)
- Experience with developing and implementing internal recruitment policies and procedures
- Proficiency in MS Office; experience with ATS and HRIS systems is a plus
- International hiring experience is a strong advantage
- Analytical mindset with the ability to use data for decision-making and process improvement
- Strong interpersonal, communication, and problem-solving skills
- Team-oriented, proactive, and results-driven approach
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
