The Role
Design, build, and operate highly available Azure and AKS infrastructure using Terraform and CI/CD. Manage production AKS clusters, implement monitoring, security, observability, and HA/DR. Troubleshoot production issues, support cloud migration (Azure↔GCP), and collaborate with engineering teams to improve delivery and operations.
Summary Generated by Built In
We are looking for a talented Senior DevOps Engineer to join our team and take ownership of the infrastructure and delivery processes that support our production services. You’ll work closely with engineering teams to build, deploy, monitor, secure, and operate scalable cloud environments.
Project details
- Start: ASAP
- Duration: 12+ months
- Focus: Azure, AKS, Terraform, CI/CD, cloud infrastructure, security, observability, and cloud migration.
Key Responsibilities
- Design, build, and maintain highly available and cost-efficient cloud infrastructure on Microsoft Azure and Kubernetes (AKS).
- Manage production-grade AKS clusters, including private networking, node pools, autoscaling, workload identity, ingress, certificates, and cluster upgrades.
- Own Infrastructure as Code (IaC) using Terraform, including reusable modules, state management, workspaces, and multi-environment deployments.
- Design and maintain advanced CI/CD pipelines for secure and efficient application delivery from development through production.
- Implement monitoring and observability across Kubernetes, applications, and Azure services.
- Troubleshoot and resolve complex infrastructure, networking, identity, and production issues.
- Apply cloud security best practices, including vulnerability scanning, threat modeling, and centralized secrets management.
- Design and maintain multi-region high availability and disaster recovery solutions, including failover and failback procedures.
- Collaborate closely with application engineering teams to establish and improve operational standards.
- Support cloud migration initiatives, including workloads moving between Azure and Google Cloud.
Requirements
- 5+ years of experience in a DevOps Engineering role with strong Azure expertise.
- Hands-on experience designing and implementing large-scale Azure solutions.
- Proven production experience with AKS, including private clusters, upgrades, autoscaling, and incident response.
- Advanced, production-level Terraform experience.
- Strong ability to troubleshoot complex technical issues and design reliable solutions.
- Experience with CI/CD and modern DevOps practices.
- Excellent communication and collaboration skills.
- Azure certifications such as Azure Solutions Architect Expert or Azure DevOps Engineer Expert are a plus.
- English: B2+ / Upper-Intermediate or higher.
Technical Skills
- Azure: Entra ID, RBAC, Managed Identities, Workload Identity, Key Vault, VNets, Subnets, Private Endpoints, Private DNS.
- Kubernetes: AKS, Helm, Docker, container registries, microservices.
- IaC: Terraform.
- CI/CD: Azure Pipelines, GitHub Actions, Argo CD, Flux, or similar.
- Scripting: PowerShell, Bash, Python; experience with Go, C#/.NET, or Node.js is a plus.
- Configuration Management: Ansible, Chef, Puppet, or similar.
- Networking: VPN, firewalls, hybrid connectivity, network security.
- Databases & Cloud Services: Azure SQL Managed Instance, Cosmos DB, Redis, Storage, Functions.
- Observability: Azure Monitor, Log Analytics, KQL, Datadog, Grafana, or similar.
- Security: Cloud security principles, penetration testing, SOC 2, ISO 27001, PCI DSS.
- Multi-cloud: Experience with GCP/GKE, cross-cloud networking and identity, or supporting cloud migration projects is a strong advantage.
Skills Required
- 5+ years in a DevOps Engineering role
- Strong, hands-on experience designing and implementing large-scale Azure solutions
- Production experience with AKS (private clusters, node pools, autoscaling, upgrades, ingress, certificates)
- Advanced Terraform experience (IaC, reusable modules, state management, multi-environment deployments)
- Design and maintain CI/CD pipelines (Azure Pipelines, GitHub Actions, Argo CD, Flux or similar)
- Implement monitoring and observability (Azure Monitor, Log Analytics, KQL, Datadog, Grafana)
- Apply cloud security best practices, centralized secrets management, vulnerability scanning
- Experience with Azure networking and identity: Entra ID, RBAC, Managed Identities, VNets, Private Endpoints, Private DNS
- Troubleshoot and resolve complex infrastructure, networking, identity, and production incidents
- Support multi-region high availability and disaster recovery design, failover/failback procedures
- Support cloud migration initiatives (including workloads between Azure and Google Cloud)
- Scripting experience: PowerShell, Bash, Python
- Configuration management experience (Ansible, Chef, Puppet or similar)
- Networking experience: VPN, firewalls, hybrid connectivity, network security
- Experience with databases and cloud services: Azure SQL Managed Instance, Cosmos DB, Redis, Storage, Functions
- Excellent communication and collaboration skills
- English proficiency B2+ / Upper-Intermediate or higher
- Azure certifications (Azure Solutions Architect Expert or Azure DevOps Engineer Expert)
- Experience with GCP/GKE and cross-cloud identity/networking
- Experience with Go, C#/.NET, or Node.js
- Familiarity with compliance/security frameworks (SOC 2, ISO 27001, PCI DSS)
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The Company
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
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