Jobs at Hansen Technologies

The Software Development Manager will lead teams designing and delivering cloud-based Meter Data Management solutions while improving processes and championing AI adoption.

The Senior Auditor will lead internal audits, ensure compliance with ISO and SOC standards, identify risks, influence process improvements, and prepare audit reports with recommendations.

The HR Generalist is responsible for employee relations, compliance, HR operations, and benefits administration across the Americas, ensuring alignment with business strategy and HR excellence.

Lead and mature an enterprise Product Security/AppSec program, embed security into the SDLC, operate and optimise AppSec tooling (SAST/DAST/SCA/IaC/container scanning), enable engineering via coaching and Security Champions, integrate AI for detection and prioritisation, perform threat modelling, and report enterprise product security posture and risk to leadership.

Facilitate Agile ceremonies, remove impediments, coach the team, partner with Product Owner on backlog refinement, enable delivery tracking with Jira, and use Agile metrics to drive continuous improvement and transparency.

Lead Comms & Media marketing strategy to drive pipeline and revenue through ABM, demand generation, brand storytelling, events, PR, analytics, and a small high-performing team. Align with Sales, Product, and Customer Success to deliver AI-enabled campaigns, optimize Martech integrations, and measure ROI to accelerate enterprise wins.

Provide L2 functional support for Microsoft Dynamics 365 CRM, manage incidents and service requests within ITIL, perform root-cause analysis, support platform configuration, integrations (Power Automate, APIs, D365 F&O), maintain data integrity, monitor performance, and enable users through training and documentation.

Lead revenue and margin for assigned accounts by managing invoicing, contracts, SLAs, and service delivery; build client relationships, resolve escalations, oversee delivery teams, drive renewals, and achieve sales targets through account plans, proposals, and CRM-maintained pipelines.

Hunt and close new enterprise telecom customers across the region. Build strategic pipeline, engage C‑suite, lead complex RFP/RFI pursuits, shape propositions, and coordinate marketing, pre-sales and delivery to drive revenue growth.

Lead technical sales and solution strategy for telecom transformation pursuits. Engage C-level stakeholders, run discovery and validation workshops, coordinate sales/product/delivery teams, shape RFI/RFP and proof-of-value activities, and represent Hansen at industry forums to convert strategic opportunities into revenue.

As the Director of Product Management, lead the strategy and roadmap for the Billing & CIS product suite, drive platform modernization, and enhance customer satisfaction while managing a high-performing product team.

Lead Hansen's shift to AI-first engineering by defining AI-enabled workflows, building prototypes, implementing tools like Copilot and Claude Code, coaching teams, establishing governance and metrics, and scaling adoption to improve developer productivity, delivery speed, and software quality.

The Account Executive will drive new business in the Telcos and Media sector, manage sales cycles, build client relationships, and work cross-functionally to promote Hansen's solutions.

Lead end-to-end enterprise sales for utilities and energy customers: prospecting, discovery, demonstrations, RFP/RFI responses, proposal development, negotiation, and deal close. Build strategic pipeline using outbound and partner channels, maintain CRM pipeline governance (Dynamics), leverage account intelligence, and establish executive-level relationships. Coordinate cross-functional deal teams to ensure smooth contract handoff to delivery and implementation.

Develop, deploy, maintain, and troubleshoot features for a customer care and billing platform. Participate in requirements, sprint planning, and design. Write and run unit tests, debug defects, support QA, document solutions, and apply modern development practices including CI/CD, containers, and AI-assisted tools.

Generate and qualify pipeline for the Communications & Media business by prospecting, engaging decision-makers across telecom segments, executing multi-channel outreach, qualifying leads, and maintaining CRM data to hand off opportunities to Account Executives.

Drive product marketing for Communications & Media: convert GTM frameworks into messaging, own web/content and landing pages, create sales enablement and ABM assets, lead product launches, and run competitive intelligence to accelerate pipeline and enable sales.

Design, develop, deploy, and maintain high-quality customer care and billing software. Troubleshoot issues, write unit tests, participate in design and sprint planning, build CI/CD and deployment pipelines, mentor developers, conduct code reviews, and drive AI-assisted development and automation initiatives.

Design, develop, test, and deploy enterprise software solutions. Collaborate with cross-functional teams, perform code reviews, maintain documentation, ensure performance/scalability/security, troubleshoot production issues, and apply AI/automation for process improvements.

Provide practical employment law advice across India and APAC, draft and review contracts and policies, support investigations and disputes, coordinate external counsel, assist with restructures and workforce initiatives, and support broader commercial and legal projects.