Jobs at Glory Global Solutions

Coordinar y asignar órdenes de trabajo y citas de instalación/servicio; dar seguimiento en tiempo real, gestionar incidencias, actualizar sistemas de despacho, coordinar con áreas internas y generar reportes básicos para asegurar cumplimiento de SLAs y satisfacción del cliente.

Provides remote technical support for cash recycling machines through phone and email. Diagnoses hardware and software issues, guides end users on machine operation, assists field technicians, documents tickets, follows troubleshooting protocols, escalates complex problems, and maintains professional customer interactions under supervision.

Coordinar y asignar órdenes de trabajo y citas de instalación, dar seguimiento en tiempo real al estatus de servicios, comunicar incidencias con técnicos y áreas internas, actualizar sistemas de despacho, asegurar cumplimiento de SLA y cerrar administrativamente las órdenes. Generar reportes básicos de productividad y apoyar en mejora continua y atención a clientes.

Leads Southeast Asia sales strategy, revenue growth, market expansion, customer acquisition, and profitability across multiple countries. Manages regional sales teams, strategic accounts, distributors, resellers, and complex enterprise deals. Develops pipelines, forecasts, partnerships, and go-to-market plans while collaborating with Marketing, Operations, Finance, Supply Chain, Service, and Product teams. Ensures sales governance, regulatory compliance, and sustainable business growth.

The role involves installing, maintaining, and repairing systems for clients in the banking and retail sectors, requiring self-sufficiency and customer orientation.

The Supervisor de Soporte en Campo oversees field service operations, ensuring SLA compliance, technical execution, and team efficiency, while directly supervising field technicians.

The Finance Manager will oversee day-to-day accounting, ensure compliance with regulations, prepare financial forecasts, and support business goals through financial analysis.

The Servicetechniker will install, maintain, and repair systems on-site for clients in the banking and retail sectors, documenting services and ensuring customer satisfaction.

Manage Glory’s distributor network and sales across Europe and Africa. Responsibilities include developing existing and new distribution channels, executing regional sales strategies, growing revenue and market share, selling complex cash automation solutions, managing CRM and CPQ activity, forecasting sales, supporting customer pilots and proof-of-concepts, and traveling up to 30% across assigned territories.

The Director, Strategic Accounts will drive new business and revenue growth across banking and credit union accounts. Responsibilities include prospecting, managing the full sales pipeline, engaging executive decision-makers, presenting consultative solutions, negotiating proposals, closing deals, maintaining strategic relationships, documenting activity in CRM, resolving customer issues, and attending trade shows and sales meetings. The role requires strong solution-based selling, account management, communication, and banking-sector sales expertise.

Manage post-implementation support, provide software advice, train users, troubleshoot issues, and work on software deployment.

The Director, Commercial Accounts will drive new business and revenue growth across banking accounts in the assigned territory. Responsibilities include prospecting, qualifying leads, managing the full sales cycle, presenting consultative solutions, negotiating proposals, closing deals, maintaining client relationships, documenting activity in CRM, and resolving customer issues. The role requires frequent outbound selling, strong account management, territory planning, trade-show participation, and travel within the region.

Owns the full sales lifecycle for commercial accounts across the banking sector, including prospecting, qualification, pipeline development, solution selling, presentations, negotiations, closing, account growth, and customer relationship management. The role targets mid-market banks and credit unions, requires strong outbound prospecting and CRM usage, and includes territory travel, trade shows, sales documentation, and coordination of product delivery and payment.

Support FP&A by preparing month-end journals, variance analysis, and reporting for HQ overheads. Act as finance business partner for head office functions, assist budgeting and forecasting, produce function-specific monthly reports, and support regional performance reviews and ad-hoc financial analysis for the CFO and Executive team.

Le dispatcheur SAV gère le dispatch des appels (curatif, préventif, installations, upgrades) selon les engagements contractuels : planification et saisie des interventions, prise de rendez-vous, coordination avec sous-traitants et équipes front office, suivi et clôture des ordres, commandes de pièces, et reporting ponctuel.

Manage Order-to-Cash invoicing and service contract billing in the ERP system, ensuring timely, accurate processing and SOX compliance. Liaise with finance, project leads and customers to resolve invoicing issues, support month-end billing activities, monitor contract renewals and engage in continuous OTC process improvements.

Manage tax and statutory compliance including GST, Income Tax, TDS, MCA, FEMA and RBI filings; coordinate with consultants; handle bank activities (bank guarantees, signatory matrix, tax payouts) and advise stakeholders on tax matters.

Realizar mantenimiento preventivo y correctivo de equipos Glory; diagnosticar y reparar contadores y clasificadores de billetes; soporte técnico en campo, gestión de piezas y herramientas, registro de información de servicio, comunicación con clientes y tareas administrativas relacionadas con reportes y viáticos.

Lead procurement, purchasing, and planning for the Americas. Develop and execute regional procurement strategies, supplier performance management, inventory and production planning, and continuous improvement. Manage an eight-person team, collaborate across global functions, drive ERP planning, ensure regulatory/safety compliance, and deliver cost, quality, and service objectives.

Responsible for managing and filtering support tickets, providing remote troubleshooting, ensuring SLA compliance, and maintaining quality data records. Communication with clients via phone and email is key.