Jobs at Glory Global Solutions

Leads edge networking, DevOps enablement, and security for a remote kiosk fleet. Responsibilities include managing OpenWrt and pfSense devices, developing GitLab and Terraform templates, administering AWS and Linux infrastructure, overseeing penetration tests and vulnerability remediation, managing certificates and credentials, and improving supplier security. The role also establishes device identity, secure connectivity, patching standards, audit evidence, and security practices while coaching engineering teams.

Develop and support in-house and customized software solutions, serving as a subject matter expert for software products. Responsibilities include software design, implementation, testing, third-party API integration, partner support, field troubleshooting, installation, training, documentation, and collaboration with sales and project teams.

Coordinates Swiss service technician schedules, breakdowns, maintenance visits, customer appointments, SLAs, service orders, and reports. Maintains master, order, and documentation data; prepares analyses and statistics; supports customer communication, escalations, spare-parts logistics, and cross-functional improvement projects. Requires commercial training, service coordination or administrative experience, strong German, conversational French, Microsoft Office proficiency, customer focus, organization, and independent problem-solving skills.

Designs, develops, integrates, and supports secure digital applications, REST APIs, workflows, Azure cloud services, and AI-enabled capabilities. Responsibilities include automated testing, CI/CD, event-driven integrations, production support, monitoring, documentation, and continuous improvement. The role collaborates with cross-functional product and delivery teams to build reliable enterprise solutions and reusable engineering assets.

Owns monthly group consolidation activities, including consolidation journals, intercompany eliminations, reporting packages, variance analysis, and compliance with accounting policies. Supports statutory financial statements, external audits, technical accounting papers, acquisitions, restructuring, and finance transformation projects. Requires collaboration with regional finance teams and senior stakeholders in a multinational environment.

Supports manufacturing operations through electro-mechanical troubleshooting, production failure analysis, root-cause investigations, corrective actions, quality documentation, test equipment maintenance, process audits, and continuous improvement. The role collaborates with manufacturing, quality, engineering, suppliers, and other stakeholders to improve product quality, safety, efficiency, and compliance with ISO, UL, OSHA, and related standards. Occasional domestic and international travel may support product transfers, training, supplier audits, and process improvements.

Optimizes inventory across the supply chain by setting targets, managing safety stock and reorder parameters, validating supply plans, coordinating procurement, resolving shortages, reducing obsolescence, and conducting root-cause analyses. The role works with manufacturing, suppliers, Finance, Sales, Demand Planning, and Procurement to maintain customer service levels and forecast accuracy.

Provides first-level technical support by receiving, classifying, registering, and resolving corrective tickets remotely. Assists customers by phone and email, performs phone fixes, escalates cases to Dispatch when necessary, and maintains accurate system records and logs. The role focuses on meeting SLAs, ensuring data quality, reducing unnecessary field service visits, and collaborating with operational and technical teams.

Provides first-level technical support by receiving, classifying, logging, and resolving corrective tickets remotely. Handles customer cases by phone and email, performs remote troubleshooting, escalates tickets to dispatch when needed, and maintains accurate system records and service logs. The role focuses on meeting SLAs, improving data quality, reducing unnecessary field service visits, and collaborating with operational and technical teams.

Provides first-line technical support by registering, classifying, diagnosing, and tracking incidents. Resolves basic hardware and software issues remotely using defined procedures, assigns field support with complete technical context, and delivers professional customer service. Requires basic computing knowledge, Microsoft Office proficiency, ticketing-system familiarity, and availability for rotating shifts covering Monday through Sunday.

Leads day-to-day accounting, month-end close, statutory compliance, accounts receivable, cash flow, inventory, budgeting, forecasting, and financial reporting. Manages orders-to-cash activities, customer credit, invoicing, reconciliations, internal controls, ERP improvements, pricing analysis, and commercial decision support. Partners with sales, operations, and leadership to improve profitability, forecast accuracy, processes, and business performance while developing finance staff.

Manage finance operations including accounts payable, accounts receivable, billing, collections, general ledger, month-end close, reconciliations, reporting, tax submissions, statutory accounts, audits, and financial statements. The role also supports internal controls, finance projects, and office administration while ensuring compliance with Malaysian tax regulations, IFRS, and statutory requirements.

Provide legal counsel on data protection, AI governance, and technology contracts. Draft and negotiate SaaS/IaaS/cloud agreements and DPAs, conduct DPIAs and risk assessments, advise on GDPR and EU AI Act compliance, support incident response, develop policies and training, liaise with regulators and external counsel, and oversee data and information security governance.

Develop and close strategic technology sales opportunities with enterprise retail and fuel-and-convenience customers across Australia. Build senior stakeholder and partner relationships, manage sales pipelines and accounts, promote Glory’s commerce, self-checkout, digital engagement, payments, and automation solutions, and coordinate internal specialists on complex opportunities. The role requires achieving sales quotas, developing territory strategies, presenting to customers and industry audiences, and delivering consultative, solution-based sales.

Provides post-sale technical support, customer-site installation, software implementation, troubleshooting, configuration, testing, integration certification, and user training. Acts as the software subject matter expert while collaborating with customers, sales, partners, and internal teams. Creates technical documentation, validates software performance and stability, and resolves field issues involving software, hardware, and system integration.

Drive domestic B2B sales growth by exceeding targets, developing new sales streams, maintaining product expertise, identifying market opportunities, and building relationships with customers and partners, including C-level stakeholders. The role requires a proven hunter mentality, independent initiative, strong communication and presentation skills, and the ability to deliver creative customer solutions. Experience selling within the retail sector is required; cash-handling product experience is advantageous.

Develops an integrated go-to-market view by consolidating account, pipeline, portfolio, and market intelligence. Researches customers, competitors, markets, and industry trends; identifies growth opportunities and portfolio gaps; and delivers insights to Sales and Management. Establishes data processes, reporting, standards, and tools that improve information quality and GTM planning. Explores automation and AI to strengthen research, analysis, and decision-making.

Coordinates field deployment projects across Australia and New Zealand, including installations, removals, relocations, and upgrades. Plans internal and external team activities, manages timelines and deployment risks, obtains installer quotes, maintains stakeholder and vendor relationships, updates JDE records, and improves operational processes. Provides remote after-hours support when required while ensuring compliance with health and safety procedures.

Leads sales strategy and revenue growth for payment and self-service kiosk solutions across Hong Kong and Macau. Manages Sales Managers, develops strategic accounts and partnerships, expands market presence, oversees complex sales cycles, monitors market trends, and delivers forecasts to senior leadership. Requires extensive sales leadership experience, strong industry networks, executive relationship management, and frequent travel between Hong Kong and Macau.

Provides Level 2 IT support by resolving incidents, fulfilling service requests, and maintaining hardware, software, devices, printers, telephony, and infrastructure. Administers Windows, Microsoft cloud services, VMware, Oracle applications, and endpoint security tools. Manages asset lifecycles, procurement, vendors, documentation, disaster recovery testing, and IT projects while troubleshooting network and user-computing issues in a multinational environment.