Jobs at Globe Life

The Graphic Designer II will develop and execute creative solutions across print and digital channels, collaborating with teams to meet brand standards and project goals.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Process and research returned mail and checks, update and verify policyholder contact information, perform policy data reviews, complete assigned projects, support mailroom duties, and maintain confidentiality while providing general office and phone support.

Support enterprise reporting by preparing routine daily/weekly/monthly reports, performing data analysis, using Tableau/SQL/Excel to extract and evaluate data, tracking business trends, assisting QA/testing, and creating technical documentation such as BRDs and test cases.

Produce and deliver weekly, monthly, and annual reports; perform routine and ad-hoc data analysis; build financial projection models; streamline reporting processes; present findings to management; provide cross-functional backup and collaborate on data projects.

The Sr. Financial Analyst will support executive leadership by developing accurate forecasts, financial reports, and complex financial models while enhancing planning processes and delivering actionable business insights.

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

Process and apply premium payments for individual and group policies, research and resolve electronic and bank-draft transactions, perform daily balancing, reporting, and reconciliations, manage error logs, process add-on payments, and perform system administrator duties for Premium Processing software.

Designs, implements, and maintains privacy architecture and Privacy Enhancing Technologies. Ensures compliance with privacy laws (GLBA, HIPAA, CCPA, PIPEDA, GDPR, NZ Privacy Act), performs risk assessments, PIAs/DPIAs, consent management audits, and supports incident response and monitoring. Provides cross-functional guidance, regulatory research, and privacy awareness; reports to Privacy Architecture Manager. Hybrid role in McKinney, TX; some travel may be required.

Lead the life and annuity unclaimed property team ensuring compliance with state Unclaimed Property statutes. Coordinate across internal departments and external auditors, manage staff and vendors, analyze match files, perform outreach, track reporting deadlines, and collaborate to automate processes and ensure timely escheatment.

Handle inbound and outbound calls to current policyholders to explain and add additional life, accident, and health coverage; use the eService web system to assess eligibility, complete paperwork, correct errors, and assist with correspondence while maintaining confidentiality and strong customer service.

Provide paralegal support across regulatory compliance, consumer complaint management, litigation (discovery, document productions, trial prep), and corporate governance. Manage complaint intake/resolution with state insurance departments and BBB, conduct legal research, maintain physical and electronic records, coordinate meetings and deadlines, and support attorneys on special projects and cross-departmental issues.

Remote part-time Customer Retention Representative handling inbound and outbound calls to conserve insurance business, collect delinquent premiums, resell policy benefits, record transactions, and provide written and verbal communications. Requires strong telephone skills, basic Microsoft Office, 30 wpm typing, and discretion. Production incentives and bilingual (Spanish) pay differential available.

Ensure call center adherence to TCPA, FCC, and state telemarketing laws by auditing live lead transfers, managing DNC and consent records, monitoring vendor compliance, investigating complaints, drafting policies, training agents, and partnering with Legal, Compliance, IT, and operations to mitigate regulatory and litigation risk.

Lead day-to-day workforce management for a live lead-transfer sales contact center: forecast volume, build schedules, manage real-time queues, monitor SLAs, report workforce metrics, hire and develop WFM staff, and partner with call center leadership to align staffing with sales goals and initiatives.

Lead strategic and operational management of a high-volume, sales-focused live lead transfer call center. Drive KPIs, optimize lead flow and dialer strategies, ensure regulatory compliance (TCPA/FCC/DNC), manage budget and headcount, develop multi-tiered teams, partner cross-functionally, and deliver performance insights to executive leadership to maximize conversions and field satisfaction.

The Contract Manager will oversee strategic sourcing, contract negotiations, vendor management, and performance assessment for technology-related spends, while ensuring internal stakeholder satisfaction and operational efficiency.

Lead ERP platforms and financial consolidation across multiple insurance entities. Define and execute financial ERP strategy, drive modernization and cloud transformations, ensure STAT/U.S. GAAP/SOX compliance, maintain internal controls and audit readiness, manage managers and ERP teams, oversee budget and vendor relationships, and integrate ERP with actuarial, policy, and data systems.

Lead annual and strategic planning, forecasting, and variance analysis; drive migration from Anaplan to Workday Adaptive; automate and scale FP&A processes; deliver executive reporting and insights; manage and develop the FP&A team; partner with stakeholders to identify risks, opportunities, and process improvements.

Make outbound and receive inbound calls to welcome new policyholders, verify policy details, collect first premiums, warm internet leads for sales, explain policy benefits, complete paperwork, and support policy service and special outbound campaigns while recording activities in the CRM.