Teams at Globe Life

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Prepares, assembles, verifies, and records customer mailings, including billing, claims, letters, and policies. Operates mail-inserting equipment, corrects mailing errors, moves materials using pallet jacks, assists warehouse operations, maintains organized work areas, meets production targets, follows safety procedures, and performs shipping and mailing duties. Requires frequent lifting, prolonged standing, attention to detail, basic math, English fluency, and flexibility for overtime and changing assignments.