At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Data Entry/Mail Claims Representative?American Income Life is looking for a Data Entry/Mail Claims Representative to join the team!
In this role, your responsibilities include data entry, claims sorting/indexing, mail responsibilities, and clerical duties required by the department to maintain workflow.
This is a hybrid position located in Waco, TX (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
- Perform various duties with a high degree of accuracy.
- Responsible for diverse assignments varying in work required at workstations in any area of the department and based on department need.
- Data entry work and indexing using a computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems, i.e., Mainframe, Virtual Printer, On Demand, etc.
- Sorting of claims documents ensuring the accuracy and confidentiality of information recorded.
- Enter data via PC into on-line claims system f! or processing of payment or generate appropriate correspondence, as well as input date for medical records to be requested.
- Operate postage machines and apply proper postage.
- Pick up and drop off mail daily from Post Office and AIMS.
- Deliver bank deposits as needed.
- Other duties as required by the department.
What You Can Bring:
- Minimum typing requirement of 50 wpm.
- Must possess a High School diploma or equivalent thereof.
- Must possess a valid driver’s license.
- Must possess excellent alpha and numerical recognition skills.
- Ability to operate standard office equipment as well as various software packages required by the department. Knowledge of postage metering machine.
- Ability to lift heavy cartons (up to 50 lbs.).
- Ability to understand and apply a variety of oral and written instructions, demonstrates initiative.
- Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.
How American Income Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure tha! t you don’t just work, but thrive at American Income Life:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including a pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.
How American Income Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including a pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.
Skills Required
- Minimum typing speed of 50 wpm.
- High school diploma or equivalent.
- Valid driver's license.
- Excellent alpha and numerical recognition skills.
- Ability to operate standard office equipment and departmental software; knowledge of postage metering machine.
- Ability to lift heavy cartons up to 50 lbs.
- Ability to understand and apply oral and written instructions and demonstrate initiative.
- Proficient written and verbal communication skills, including grammar, word usage, and punctuation.
Globe Life Compensation & Benefits Highlights
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Retirement Support — A company‑matched 401(k) plus a defined‑benefit pension are explicitly offered to eligible W‑2 employees. This combination provides long‑term retirement security beyond a standard match-only package.
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Parental & Family Support — Paid maternity leave (up to 6 weeks) and paid parental leave (up to 4 weeks) are included for eligible employees. These policies complement broader time‑off programs to support family needs.
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Healthcare Strength — Medical, dental, and vision coverage are provided alongside employer life insurance and short/long‑term disability. Wellness access such as gym/Wellhub is also included.
Globe Life Insights
What We Do
Globe Life is an insurance company with a mission centered on protecting the financial futures of working families. The company has operated for over a century, built on a foundation of discipline, ethics, and long-term thinking. Employees at Globe Life don't simply work in insurance. They help safeguard futures, show up in meaningful moments for real people, and contribute to something larger than a paycheck. The company's guiding statement, "We Make Tomorrow Better for Families and for the People Who Help Protect Them," reflects both its public mission and its commitment to the people who carry that mission forward every day.
Why Work With Us
Globe Life protects real families' financial futures, giving everyday work deeper meaning. Rooted in 100+ years of stability, ethics, and integrity, it's a place where employees grow with confidence. The culture values clarity, respect, and accountability, with real mobility, visible advancement, and intentional leadership development.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
