Jobs at GCash

Creates and executes QA test plans, test cases, checklists, and SQL-based data validations for analytical outputs. Verifies reports, dashboards, tables, and views for accuracy, completeness, and consistency. Coordinates with analysts and stakeholders, manages defects through Jira, validates fixes, supports UAT sign-off, maintains testing documentation, and contributes to Agile ceremonies and quality metrics.

Investigates complex production incidents through logs, traces, database queries, and source code; performs root cause analysis, documents bugs, recommends fixes, and coordinates resolution with engineering teams. Leads major incident response, observability improvements, runbook and knowledge management, L1 training, automation development using Python, and operational readiness for new products in a cloud-native environment.

Lead growth initiatives for the traveler segment by analyzing business and user metrics, identifying pain points, optimizing campaigns, and driving app conversions. The role coordinates cross-functional teams and internal or external partners on campaigns, promotions, merchant partnerships, and discount rates. Responsibilities include end-to-end initiative planning, data-driven analysis, experimentation, postmortems, and improving product adoption, merchant performance, and repayment outcomes.

Design end-to-end digital product experiences for GCash financial and lifestyle products. Responsibilities include customer research, user flows, wireframes, prototypes, high-fidelity UI, design systems, analytics-informed optimization, and cross-functional collaboration with Product, Engineering, Analytics, and Marketing teams. The role balances customer needs, business goals, and technical feasibility while improving adoption, conversion, engagement, retention, and transaction growth.

Design end-to-end digital experiences for GCash financial and lifestyle products, including customer journeys, user flows, wireframes, prototypes, interaction models, and high-fidelity interfaces. Use research, behavioral data, analytics, and business insights to improve adoption, conversion, engagement, retention, and transaction frequency. Collaborate with Product, Engineering, Analytics, Marketing, and other stakeholders while applying design systems and continuously optimizing post-launch experiences.

Own the end-to-end lifecycle of international transfer products, from strategy and launch through continuous improvement. Lead an Agile squad, prioritize the product backlog, translate customer and business needs into requirements, and collaborate with Engineering, UX, Marketing, Regulatory, Operations, and external partners. Use data, customer insights, and market trends to improve product performance, adoption, compliance, security, and customer experience in cross-border payments.

Configure and maintain SAP FI/CO modules, develop functional specifications, and support integrations between digital wallets, payment gateways, and SAP. Lead finance blueprinting workshops, troubleshoot production issues, optimize month-end closing, conduct SIT and UAT, and ensure financial solutions meet audit and compliance standards. Provide user training and detailed documentation for Finance stakeholders.

Leads GCash’s end-to-end supply ecosystem for vouchers, rewards, offers, and partner products. Develops supply strategies, category management, assortment planning, governance frameworks, and lifecycle processes. Aligns Sales, Marketing, Trade Marketing, Product, and Operations teams with commercial and demand objectives. Monitors availability, redemption, utilization, conversion, and supply velocity while optimizing marketplace performance. Builds scalable systems, standards, and operating models to support user engagement, partner value, and long-term marketplace growth.

Leads an Agile technology tribe responsible for project financial performance, backlog and capacity management, feasibility analysis, release planning, resource allocation, delivery execution, and stakeholder alignment. Ensures product initiatives meet timelines, budgets, quality, risk, compliance, and regulatory requirements. Coaches tribe members, builds squad capabilities, resolves delivery issues, promotes continuous improvement, and drives innovation across business and technology initiatives.

Owns the vision, strategy, roadmap, modernization, and governance of GCash applications. Leads migration from legacy architectures to scalable, resilient solutions while enforcing governance, compliance, security, and DevSecOps practices. Partners with engineering, QA, DevOps, and business teams to deliver modernization initiatives and communicate technical priorities and business impact to stakeholders.

Conduct IT compliance risk assessments and testing against BSP, AMLC, and other regulatory requirements. Develop testing schedules and strategies, oversee self-assessments, identify applicable regulations, conduct control testing, document observations and exceptions, investigate root causes, and prepare final compliance reports with ratings and recommendations. The role also requires collaborating with business representatives to ensure findings are understood and remediation commitments are implemented.

Prepare, review, negotiate, and draft contracts and other legal documents; identify risks, advise on contract compliance and interpretation, respond to legal inquiries, and represent the company in negotiations. The role coordinates with internal and external stakeholders, verifies policy compliance, conducts legal research, and supports administrative functions for the legal office.

Manages strategic partnerships between GCash and Globe business units, serving as the primary liaison for growth initiatives, campaigns, and strategic projects. Coordinates planning, execution, stakeholder communication, milestones, and reporting. Evaluates project performance through data analytics and post-mortem reviews, identifies partnership and business opportunities, develops proposals, and monitors market and competitor activity to strengthen competitive advantage.

Support strategic technology and operations programs aligned with business objectives and the CTOO mandate. Provide decision-making inputs to executive and management teams, prioritize initiatives, support implementation, and partner with key stakeholders to deliver strategic imperatives. The role requires business acumen, technology knowledge, strong communication, and effective stakeholder management in a fintech, financial services, technology, or e-commerce environment.

Manages and acquires major merchant accounts in Cavite and South Luzon, grows payment-service revenue and active partner stores, drives adoption of GCash business products, and introduces lending and adtech solutions. Provides business consulting on sales, marketing, merchandising, and distribution, while leading marketing and acquisition campaigns. Requires general trade sales experience, P&L understanding, strong communication and influencing skills, and willingness to conduct fieldwork and face-to-face meetings.

Leads public-company regulatory compliance, SEC and PSE disclosures, corporate governance frameworks, fiduciary obligations, board evaluations, governance training, and advisory support for strategic transactions and corporate actions. The role monitors regulatory developments, maintains governance policies and charters, advises stakeholders, and supports compliance initiatives.

Leads technology category management and strategic sourcing across SaaS, enterprise software, hardware, infrastructure, and cloud services. Manages end-to-end procurement, market research, spend analysis, RFPs, vendor performance, risk and compliance governance, negotiations, contracts, and commercial optimization. Partners with technology, finance, legal, security, and executive stakeholders to align sourcing strategies with technical and corporate objectives.

Leads technology and operations initiatives by managing project finances, backlogs, capacity, feasibility analysis, MVP decomposition, release planning, roadmaps, and delivery performance. Partners with business, product, architecture, vendor, PMO, and Agile teams to align priorities, resources, processes, and metrics while ensuring complex projects remain on time and within budget.

Leads the organization’s cyber threat intelligence strategy, team, processes, and partnerships. Oversees threat collection, analysis, dissemination, threat modeling, risk assessments, simulations, and integration with SIEM, EDR, and IDS/IPS tools. Collaborates with SOC, incident response, and red/blue teams to improve detection and response. Provides executive briefings and advises the CISO and senior leadership on cyber threats, APTs, attack campaigns, vulnerabilities, and geopolitical risks.

Manage multiple merchant accounts across industries, particularly retail, while understanding customer and merchant needs, guiding Account Managers, driving performance, coordinating launches, and meeting deadlines. The role requires cross-functional leadership, strong communication and presentation skills, customer-service excellence, attention to detail, and business development or sales experience in fintech-related markets.