Jobs at Fynd

Owns retail technology product vision, roadmaps, requirements, and delivery from discovery through launch and adoption. Analyzes business processes, identifies automation opportunities, manages UAT and rollout, and coordinates cross-functional teams. Applies Generative AI to product development and business operations while evaluating APIs, integrations, data flows, and AI solution feasibility. Manages stakeholders, risks, dependencies, success metrics, and continuous product improvement across retail, e-commerce, supply chain, and omnichannel environments.

Generate outbound SaaS sales opportunities through phone, email, LinkedIn, and other channels; research target accounts, identify decision-makers, qualify and nurture leads, schedule meetings for Account Executives, maintain CRM records, track sales metrics, and provide market and prospect insights to sales and marketing teams.

Create and edit high-quality video content for podcasts, events, social media campaigns, and product showcases. Responsibilities include visual storytelling, motion graphics, animation, sound design, color grading, AI-assisted editing, platform-specific adaptation, quality control, and collaboration with marketing, design, and product teams.

Provide daily on-site engineering and production support at the Tirupati plant. Responsibilities include implementing platform changes, troubleshooting technical issues, coordinating with plant and remote engineering teams, supporting AI-assisted workflows, documenting resolutions, and improving operational continuity. The role requires full-stack development experience, API and database troubleshooting skills, deployment and release coordination knowledge, strong problem-solving abilities, and effective stakeholder collaboration.

Support the end-to-end recruitment lifecycle by sourcing and screening candidates, conducting initial phone screens, coordinating interviews, managing candidate communications, maintaining recruitment trackers, collecting interviewer feedback, preparing hiring reports, and assisting with offer documentation. The role is full-time and on-site, with responsibility for scheduling, candidate follow-up, and in-person interview coordination.

Drive sales and revenue operations by managing forecasts, deals, pricing, agreements, sales-to-finance handoffs, billing data, and process compliance. Analyze sales performance and provide actionable insights, reports, and governance information to leadership and cross-functional teams. Ensure accurate data, timely payments, and consistent sales processes while supporting finance and sales teams.

Manage end-to-end IT procurement, including vendor identification, supplier relationships, contract negotiation, cost optimization, purchasing processes, compliance, supplier performance reviews, and procurement reporting. The role collaborates with internal stakeholders to align IT purchasing strategies and requires strong negotiation, financial, analytical, communication, multitasking, and organizational skills.

Create innovative, trend-driven fashion collections from concept through production. Design AI-generated prints, prepare linesheets and tech packs in Adobe Illustrator, and apply knowledge of pattern making, textiles, garment construction, and production. Collaborate cross-functionally to solve design challenges, ensure proper fit and high-quality execution, and align designs with brand identity and research insights.

Own retention, renewals, and revenue expansion for enterprise SaaS customers using Fynd OMS and WMS. Drive product adoption through success plans, onboarding, training, and business reviews; advise customers on eCommerce and supply-chain operations; manage executive relationships, commercial negotiations, forecasting, CRM hygiene, and churn-risk mitigation. Partner cross-functionally to resolve operational challenges, influence product improvements, and deliver measurable customer outcomes.

Own end-to-end execution of strategic product and program initiatives from planning through launch and adoption. Define success metrics, manage technical dependencies, risks, escalations, and cross-functional alignment. Translate business goals into technical requirements and roadmap priorities while partnering with engineering, product, and business teams. Support AI-related initiatives, change management, adoption planning, stakeholder communications, and delivery transparency.

Own the end-to-end product strategy and delivery for an enterprise FMCG distribution, field sales, and commerce platform. Manage CXO and daily-user relationships, make prioritization decisions, gather requirements, write specifications, prototype with AI coding tools, collaborate with engineering, test releases, and support deployment. The role requires rapid domain learning, strong analytical judgment, hands-on technical fluency, and the ability to discuss AI concepts including APIs, retrieval, evaluations, tokens, and latency-cost trade-offs.

Provides customer assistance through phone, email, and chat; troubleshoots and resolves issues, documents interactions, collaborates with internal teams, and meets performance metrics. Requires strong computer, communication, problem-solving, multitasking, prioritization, time-management, and documentation skills. The role is office-based five days per week.

Create and manage end-to-end video and digital content for Fynd Commerce India, including product explainers, testimonials, founder interviews, event coverage, and educational stories. Responsibilities span ideation, scripting, filming, editing, publishing, cross-channel repurposing, and performance analysis. The role collaborates with Product, Sales, Marketing, Design, and Customer Success teams to simplify complex commerce solutions and optimize content using audience insights and emerging creator formats.

Own revenue targets and the complete B2B sales cycle for Fynd’s commerce platform. Build qualified pipelines, conduct consultative discovery, deliver tailored product demos, address technical objections, negotiate, and close mid- to high-value deals. Advise brands, retailers, and enterprise clients; identify expansion opportunities; drive product adoption; and collaborate with Product, Engineering, Growth, and Customer Success teams on feedback, positioning, pricing, and go-to-market improvements.

Own end-to-end deployment of Fynd ERP, including discovery, architecture, configuration, migration, integrations, testing, go-live, and hypercare. Architect coexistence and data integrations with SAP ECC/S4HANA and Microsoft Dynamics 365, define system-of-record boundaries, and advise customer ERP teams. Identify product gaps, establish reusable integration standards, mentor consultants, and contribute to the Fynd ERP roadmap. The role requires hands-on technical implementation expertise across both ERP platforms, commerce and supply chain knowledge, customer-facing architecture skills, and an AI-first, open-source-minded approach.

Develop and execute Konnect’s integration strategy across marketplace, ERP, POS, and WMS systems. Define API requirements, prioritize product features, translate partner needs into technical specifications, and coordinate delivery with engineering and design teams. Manage integration partners, timelines, adoption, performance, roadmap communication, and change management while ensuring successful product enhancements and business impact.

Own the company’s YouTube growth end to end by planning, producing, editing, and optimizing video content. Develop channel strategy, conduct audience and competitor research, improve discoverability through SEO and metadata, analyze performance data, and run experiments across formats, hooks, cadence, and promotion. Collaborate with marketing, design, and cross-functional teams to align content with brand and business goals while staying current on YouTube trends and platform updates.

Own the WMS product roadmap from warehouse-operations discovery through feature definition, engineering execution, and launches. Lead complex domains including inventory, fulfillment, returns, and logistics; review technical architecture; manage sprint health and dependencies; define product metrics; drive adoption; and mentor junior PGMs. Use AI tools for prototyping, specifications, analysis, and team enablement while communicating effectively with executives and global enterprise stakeholders.

Build and maintain scalable full-stack services and responsive web applications for a transportation management system. Develop APIs, logistics integrations, event-driven workflows, and operational features. Own solutions through design, testing, deployment, observability, and production support. Work with product and operations teams while operating large-scale applications on GCP. Responsibilities include improving performance, fault tolerance, availability, and engineering practices.

Own enterprise Fynd TMS customers from presales discovery and tailored solutioning through implementation, integrations, go-live, adoption, account health, renewals, and expansion. Translate logistics requirements into engineering specifications, manage implementation governance, configure transportation workflows, coordinate data migration and UAT, troubleshoot APIs, train operational users, and drive post-launch success across retail, distribution, and 3PL environments.