The Role
Own the end-to-end product strategy and delivery for an enterprise FMCG distribution, field sales, and commerce platform. Manage CXO and daily-user relationships, make prioritization decisions, gather requirements, write specifications, prototype with AI coding tools, collaborate with engineering, test releases, and support deployment. The role requires rapid domain learning, strong analytical judgment, hands-on technical fluency, and the ability to discuss AI concepts including APIs, retrieval, evaluations, tokens, and latency-cost trade-offs.
Summary Generated by Built In
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
The role in one line :
You own a product, not a backlog. This is the product owner seat on our largest enterprise engagement, an FMCG business running its distribution, field sales and commerce stack on our platform. You take requirements from CXOs, you sit with the people who use the product every day, and you decide what gets built.
What you'll own :
- The whole product, not the next feature. You hold the full picture of the product in your head — how the modules connect, what the platform is becoming, and where today's release sits inside it. Priorities move week to week and that is fine. What does not move is your judgement on whether a request fits the product or bolts on to the side of it. You say no to the ones that bolt on, and you can explain why to the person who asked.
- The CXO relationship. Requirements and priorities come from senior business leadership on the client side. You run those conversations yourself. You come out of them with a decision, not a list of things to check with someone else.
- The daily user. The same product is used by field sales officers, distributors and area managers every single day. You spend time with them, in the market, not on a call. What they tell you carries the same weight as what leadership tells you, and reconciling the two is your job.
- Build to live. You gather the requirement, write the spec, prototype it yourself with AI coding tools, work with engineering through the build, test it, and stay on it through deployment. You are involved at every stage, not at the two ends.
- Speed. Enterprise timelines on this account are measured in days. You move at that pace and you hold the team to it.
Who you are
- A product owner, not a facilitator. You make calls. You are not running a status meeting between two teams and reporting what they said. When the requirement is unclear or two stakeholders want opposite things, you decide and defend it.
- Technically hands-on. You read SQL and PRs, follow a system diagram, and build working prototypes with AI coding tools instead of writing a 12-page document about what you want. You can run a QA pass yourself, walk a deployment, and check a log when something breaks at 9 PM.
- Comfortable in the room and in the field. You hold your own with a CDO on strategy in the morning and with a distributor's data entry operator in the afternoon. Neither conversation rattles you.
- Fast on new domains. FMCG distribution has its own logic: primary and secondary sales, schemes, claims, beat plans, route to market. You do not need to know it on day one. You need to know it by week four.
- Urgent by default. You close loops the same day. Nobody has to follow up with you twice.
What "AI-native" means here (and we mean it)
This role assumes you already work differently because AI exists:
- You operate with AI as a force multiplier. LLM tools, agents, and automation are part of how you draft specs, query data, prototype, and compress the boring parts of the job. You show up faster because of it, and you can point to what you've built or automated.
- You can hold a technical AI conversation. You reason credibly about APIs, retrieval, evals, tokens, and latency-versus-cost trade-offs. You don't need to train a model, but you won't get bluffed by an ML or engineering team, and you can spec an AI-touching feature without hand-waving.
If AI is a thing you occasionally ask a chatbot about, this isn't your role. If it's changed how you work, keep reading.
What we're looking for:
- 4+ years in product management or product ownership at a product-first or platform company. We weight ownership and AI fluency over years.
- Track record of owning a product line end to end, including the parts that were not fun.
- Direct experience managing senior business stakeholders, ideally client side.
- Strong analytical instinct. You pull and read the data yourself.
- Experience in SaaS, platform, e-commerce or enterprise distribution software.
- Working command of Agile or Kanban and the tools that run them.
- Bachelor's in Business, Computer Science or a related field. PMP or CSM is a plus, not a gate.
Nice to have
- FMCG, CPG or retail distribution background. DMS, SFA or trade promotion exposure.
- You have owned an AI-touching surface and can talk about its failure modes.
- You have built internal tools or automations to make your own team faster.
- A past life close to engineering.
How we'll evaluate
Expect to walk us through a product you owned end to end — the trade-offs you made, what the data changed, what you cut and why. We will ask what you built yourself. We will ask about the hardest stakeholder conversation you have had and how it ended.
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
- Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Skills Required
- 4+ years of experience in product management or product ownership at a product-first or platform company
- Track record of owning a product line end to end
- Direct experience managing senior business stakeholders, ideally on the client side
- Strong analytical skills and ability to independently pull and interpret data
- Experience in SaaS, platform, e-commerce, or enterprise distribution software
- Working knowledge of Agile or Kanban and related tools
- Bachelor's degree in Business, Computer Science, or a related field
- FMCG, CPG, or retail distribution experience, including DMS, SFA, or trade promotion exposure
- Experience owning an AI-related product surface and understanding its failure modes
- Experience building internal tools or automations
- Prior experience close to engineering
- PMP or CSM certification
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The Company
What We Do
Fynd is India's largest omnichannel ecosystem and multi-platform tech company. Headquartered in Mumbai and founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. We have modernized retail strategies for more than 1000 brands & created a rich suite of tech products. Rooted in technology & innovation, we have products in applied machine learning, big data, gaming+crypto, image editing, and learning space. Our constant innovation and expertise in technology has been noticed worldwide. Fynd made it to Fast Company's list of Top 10 most innovative Asia-Pacific companies of 2022. We are a fast growing team of 1000+ fun, skilled and ambitious people. We explore the unexplored, innovate unafraid, and have the time of our life while we do. Be a part of the new. Join us. For more information about our products, visit us at www.omnifynd.com
