Jobs at Frontify

Design, build, and scale backend APIs and developer tools for a platform. Own API design (REST/GraphQL), integrations, service communication, testing, observability, and mentor engineers while collaborating with product, design, and cross-functional teams.

As a Backend Engineer, you'll design and optimize a scalable platform, focusing on API development and enhancing developer experience across teams.

Contribute creative ideas and execute polished designs across social, internal comms, presentations, campaigns, events and video. Take briefs, collaborate with writers and designers, iterate quickly on feedback, and raise the studios overall creative quality.

Own operational delivery of partner integrations and lead internal technical projects. Manage contracts, SOWs, environments, QA, launches, and post-launch maintenance. Scope and deliver AI-first workflows, integrate internal tools, build automations, close feedback loops, and improve cross-team efficiency.

The Director of Revenue Marketing drives growth by leading revenue marketing strategies, managing budgets, and aligning with commercial teams, ensuring predictable outcomes and effective collaboration across multiple departments.

The Senior Backend Engineer will implement features for a web application, ensure solutions are scalable, secure, and maintainable, and collaborate on product development.

Lead and scale the Customer Success organization across Northern Europe, Middle East, and APAC. Manage team leads and CSMs, drive regional expansion, align CS strategy with global goals, improve retention and adoption through data-driven decisions, partner with Sales/Product/Marketing, and represent customer voice at executive level.

Lead Frontify's global Scaled Customer Success organization to drive adoption, renewals, and expansion for a large, mid-market customer base. Design scalable CS strategies and AI/automation-enabled workflows, optimize processes, playbooks, segmentation, and tooling, partner with Sales/Product/Revenue teams, and use customer and revenue data to improve NRR/GRR and CS efficiency. Build a solutions-focused culture and ensure consistent execution across onboarding, adoption, renewals, and expansion.

Lead marketing systems and analytics for allbound and ABM programs. Own attribution reporting, campaign and advertising operations, account scoring, intent data, and integrations between marketing systems and CRM. Translate strategy into scalable technical execution, drive data quality, and deliver actionable insights to marketing and commercial teams.

As a Senior Enterprise Account Manager, you'll develop relationships with enterprise customers, drive revenue growth, manage accounts, and collaborate with various teams to enhance customer success in the EMEA market.

Own full-cycle recruiting for commercial and G&A roles (Sales, Customer Success, Marketing, Finance, Legal, Operations). Partner with hiring managers to define requirements, proactively source talent, manage multiple hiring processes, deliver excellent candidate experience, leverage recruiting data and AI, and support inclusive hiring practices.

Own and optimize quote-to-cash processes including subscription billing, invoicing, renewals, dunning, reconciliations and data validation. Partner with Sales, Customer Success, Legal and Revenue Operations to resolve customer operational requests, improve workflows, drive automation/AI initiatives, and document scalable finance operations best practices.

Partner with EMEA Sales and Customer Success leaders to shape people strategies, support full employee lifecycle, handle commercial-specific people issues, analyze people data, design scalable people programs, and integrate AI into HR workflows. This is an 8-month fixed-term hybrid role based in London with EMEA scope.

Maintain and improve Frontify's cloud infrastructure and observability. Design and manage containerized deployments, incident management, and SRE practices. Optimize web servers, databases, and Linux systems. Implement IaC with Terraform, work with AWS services, enforce security best practices, and collaborate cross-functionally to streamline deployments and reliability.

Lead mixed-methods product research pairing qualitative and quantitative analysis. Run customer, competitive, and market research; build AI-assisted workflows and reusable research tools; validate AI outputs; partner with product trios to turn insights into product decisions and scalable research operations.

Lead a 20-person platform engineering org to define and execute platform strategy (cloud, internal developer platform, AI/LLM tooling, frontend/backend platforms, quality, and security). Remove friction so product teams ship faster and at higher quality, set architecture/standards, manage tech debt, mentor leaders, and measure developer experience and platform adoption.

Manage end-to-end People Operations for Swiss and French entities on an 8-month, part-time contract. Handle contracts, onboarding, offboarding, leave, government communications (German), and compliance with Swiss labor law. Maintain and improve HRIS (Personio), respond to employee queries, coordinate with payroll provider, lead cross-functional initiatives, and implement process improvements including AI-assisted automation.