Jobs at Frontify

As a Backend Engineer, you'll design and optimize a scalable platform, focusing on API development and enhancing developer experience across teams.

Own operational delivery of partner integrations and lead internal technical projects. Manage contracts, SOWs, environments, QA, launches, and post-launch maintenance. Scope and deliver AI-first workflows, integrate internal tools, build automations, close feedback loops, and improve cross-team efficiency.

Lead and scale a global Customer Support organization (10 people) by building a future-ready support model that blends AI, automation, and human expertise. Own knowledge infrastructure, feedback loops into Product, success metrics, cross-functional partnership, and visibility of support performance to drive product and business outcomes.

Serve as strategic People Partner for EMEA Sales and Customer Success (~90 people), advising leaders on talent strategy, performance management, employee relations, org design, and AI-enabled people processes. Support full employee lifecycle, analyze people metrics, scale people programs, and help integrate AI to improve workflows. Hybrid role with weekly presence in St. Gallen; 8-month fixed-term contract starting Aug/Sept 2026.

Partner with EMEA Sales and Customer Success leaders to shape people strategies, support full employee lifecycle, handle commercial-specific people issues, analyze people data, design scalable people programs, and integrate AI into HR workflows. This is an 8-month fixed-term hybrid role based in London with EMEA scope.

The Director of Revenue Marketing drives growth by leading revenue marketing strategies, managing budgets, and aligning with commercial teams, ensuring predictable outcomes and effective collaboration across multiple departments.

As a Senior Product Engineer - Integrations, you'll develop and maintain integrations, APIs, and applications, ensuring reliability and usability while collaborating closely with various teams to craft high-quality experiences.

Lead Frontify's global Scaled Customer Success organization to drive adoption, renewals, and expansion for a large, mid-market customer base. Design scalable CS strategies and AI/automation-enabled workflows, optimize processes, playbooks, segmentation, and tooling, partner with Sales/Product/Revenue teams, and use customer and revenue data to improve NRR/GRR and CS efficiency. Build a solutions-focused culture and ensure consistent execution across onboarding, adoption, renewals, and expansion.

Lead and scale the Customer Success organization across Northern Europe, Middle East, and APAC. Manage team leads and CSMs, drive regional expansion, align CS strategy with global goals, improve retention and adoption through data-driven decisions, partner with Sales/Product/Marketing, and represent customer voice at executive level.

The Senior Enterprise Account Manager develops and maintains relationships with enterprise customers, focusing on expansion, revenue growth, and strategic account management.

The Senior Backend Engineer will implement features for a web application, ensure solutions are scalable, secure, and maintainable, and collaborate on product development.

Drive customer happiness by guiding clients through onboarding, maintaining relationships, providing support, and identifying upsell opportunities. Collaborate with cross-functional teams to enhance customer experience and product adoption.

As a Senior Enterprise Account Manager, you'll develop relationships with enterprise customers, drive revenue growth, manage accounts, and collaborate with various teams to enhance customer success in the EMEA market.