Jobs at FRANK MOTORS INC

Processes automotive finance deals with Finance Managers and Accounting, packages vehicle sale documents, sends completed deal files to financial institutions, and reviews documentation for compliance. The role requires prompt, ethical, organized work, strong communication, customer service experience, schedule flexibility, and the ability to prioritize deadlines in a team environment.

Operate the switchboard, answer and route calls professionally, provide basic information, minimize customer hold times, and support office administration through data entry, document maintenance, and filing. Maintain friendly, courteous, and efficient interactions with customers, vendors, and employees while handling multiple tasks. The role requires flexibility to work some nights and weekends as needed.

Sell new and used vehicles by understanding customer needs, demonstrating products, explaining options and technology, overcoming objections, and following up with buyers to build referrals. Maintain product knowledge, meet sales objectives, and report activities and results to the Sales Manager. The role includes ongoing training, flexible scheduling, and customer relationship development.

Arranges customer vehicle financing, presents additional products, structures profitable and collectible deals, submits applications to lenders, makes credit decisions, closes transactions, prepares contracts, ensures regulatory compliance, audits completed deals, and expedites contract funding. Requires dealership finance knowledge, strong communication and negotiation skills, professional appearance, a valid driver's license, and willingness to complete background and drug screening.

Supports service advisors by communicating with customers, scheduling and confirming appointments, answering questions, recommending maintenance, following up after service visits, and coordinating inventory needs with external vendors.

Generate sales appointments, answer product and service inquiries by phone and email, conduct follow-up calls with unsold prospects, support customer satisfaction goals, and meet monthly and quarterly sales targets. The role requires professional communication, organization, multitasking, Microsoft Office proficiency, a goal-oriented mindset, willingness to complete a pre-employment drug screen, and a clean valid driver's license.