EXPRESS ADVSR

Posted Yesterday
Be an Early Applicant
91950, National City, CA, USA
In-Office
Entry level
Automotive
The Role
Supports service advisors by communicating with customers, scheduling and confirming appointments, answering questions, recommending maintenance, following up after service visits, and coordinating inventory needs with external vendors.
Summary Generated by Built In

Frank Motors Group been calling San Diego home for over 100 years, one of the oldest continuously operated family businesses in our area. It's a story of hard work, perseverance and caring for the community. We recognize top talent and believe in promoting from within & advancement across the entire group. Almost 10% of our employees have been with us for over 20 years!

We Offer:

  • Flexible scheduling on small teams
  • Commission bonuses
  • Competitive Compensation Packages
  • Mentorship and coaching
  • Excellent Opportunities for Career Growth
  • Ongoing training
  • 401k
  • Full insurance

 RESPONSIBILITIES:

  • Assist Service Advisors
  • Interact with customers everyday by following up over the phone after a Service Appointment
  • Listen to the customer, answer their questions, and direct customers appropriately as they request.
  • Schedule service appointments
  • Advise on recommended maintenance
  • Confirm scheduled & missed appointments
  • Interacting with external vendors on service department inventory needs
Qualifications

 REQUIREMENTS:

  • Must have strong a strong customer service background
  • Must have strong good computer skills 
  • Must have excellent verbal and written communication skills
  • Must be punctual and reliable

*Please no phone calls -- a representative from Frank Motors will reach out to you directly to discuss next steps.*

Skills Required

  • Strong customer service background
  • Strong computer skills
  • Excellent verbal and written communication skills
  • Punctual and reliable
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The Company
350 Employees
Year Founded: 1965

What We Do

Frank Motors Group is a family-owned automotive dealership group in National City, California. Its dealerships include Frank Toyota, Frank Subaru and Frank Hyundai, and serve National City and nearby San Diego-area communities. The company sells new and pre-owned vehicles and provides automotive service and parts. Established in 1965 by brothers Frank and Felice Fornaca, the business remains under Fornaca/Fenelli family ownership, with the next generation operating the dealerships.

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