Fora Offices

Adapt and maintain HubSpot, Hightouch, and related revenue technology systems for international markets and business units. Provide operational support, configure workflows and properties, improve funnels, lead tool migrations, evaluate architecture requests, and enable teams through documentation and training. The role owns migration adoption, request intake, and repeatable implementation playbooks across sales and marketing operations.

Own Fora’s web strategy as a growth business, driving advisor signups and traveler-to-advisor inquiries. Lead conversion optimization, experimentation, analytics, SEO/GEO, information architecture, CMS and design-system strategy, site performance, accessibility, and AI-enabled workflows. Partner cross-functionally with Brand, Creative, Content, Product, Engineering, Data, and founders while establishing web ownership, prioritization, measurement, and operating processes.

Own and support Fora’s advisor community Forum by answering questions, organizing and moderating discussions, enforcing guidelines, escalating issues, and identifying trends. Develop community programming, establish support processes and SLAs, and report on engagement, response times, sentiment, and policy flags. Collaborate with Trust & Safety, Support, Advisor Success, and other teams to improve advisor support and community health.