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The Senior Account Executive will manage assigned territories and accounts, developing business strategies, fostering relationships with executives, and optimizing sales processes. Responsible for achieving sales quotas, forecasting, and offering feedback on product positioning and market trends. They will act as an ambassador within the healthcare community to promote the company's technology and initiatives.
As a Manager of Customer Success, you will lead a team of Customer Success Managers, manage client relationships, oversee customer implementations, and ensure customer satisfaction while mentoring and developing your team. You will collaborate across departments to drive the success of the organization and its clients.
The Account Director will oversee executive customer relationships, ensuring strong customer health and retention while expanding the use of the platform. Responsibilities include strategic planning for revenue generation, mentoring team members, and managing customer expectations and risks.