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Taylor Rose Taylor Rose
Published on October 30, 2026

What It’s Like to Grow as a Customer Success Professional at These 5 Companies

Discover how managers at Squarespace, Gusto, Findhelp, Zoro and Enova train customer success teams, build customer-facing skills and support long-term career growth.

Taylor Rose Taylor Rose
Updated on October 21, 2026

6 Company Cultures Where Values Drive Action

Learn how teams at LogicMonitor, Findhelp, Identity Digital, SentiLink, OmniCable and Alaffia Health bring company values to life through collaboration, peer recognition and employee development.

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Ashley Brownridge Ashley Brownridge
Updated on October 13, 2026

Findhelp Launches Integration to Expand Behavioral Health Access

The solution now feeds real-time behavioral health availability and direct scheduling into standard social care workflows.

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Taylor Rose Taylor Rose
Updated on October 21, 2025

Tech Jobs That Put People First

See how HCSS and Findhelp are building mission-driven company cultures in Texas.

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Olivia McClure Olivia McClure
Updated on June 11, 2025

For This Findhelp Sales Leader, Success Lies in Embracing the Right Strategies

Director of Enterprise Sales Rachel Harris shares the strategies that have enabled her to make an impact on her career — and the company as a whole.

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Olivia McClure Olivia McClure
Updated on March 27, 2025

Built In Austin’s 3 Companies to Watch This Fall

As the temperature cools down in Bat City, these local companies are gearing up for an exciting fall season — and each one is hiring.

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Mia Goulart Mia Goulart
Updated on January 30, 2024

Rooting for Success: Decoding Corporate Unity and Ethos

For these tech companies, the key to success starts with a well-grounded mantra.

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Lucas Dean Lucas Dean
Updated on January 15, 2024

Breaking into Customer Success: Tips and Strategies from Seasoned CSMs

CSMs have become critical in a company’s growth and success. Find out what it takes to break into this expanding field.

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Zach Baliva Zach Baliva
Updated on March 27, 2025

Changing the Face of Technology: Women Leaders Share Their Insights

While the tech industry has seen slow and steady progress, one thing is painfully clear — we still need more women leaders.

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Lucas Dean Lucas Dean
Updated on March 27, 2025

Built In Austin’s 5 Featured Companies of February

Get a glimpse inside five notable Austin companies and the people contributing to their success and growth.

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Jenny Lyons-Cunha Jenny Lyons-Cunha
Updated on August 27, 2025

Winter Tech Watch: 28 Austin Companies to Track

From fast-growing startups to established firms with hefty benefits, here’s a rundown of Austin’s most noteworthy people-first organizations to watch in the season ahead.

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Austin, TX, USA
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
Generates and qualifies outbound leads through email, phone, and LinkedIn outreach. Researches prospects, applies qualification frameworks, manages lead data in HubSpot, schedules qualified meetings and demos, and coordinates handoffs to account executives. The role tracks sales KPIs, conducts market and competitive research, supports campaigns, and collaborates with sales and marketing teams. This is an in-office position based in Austin, Texas.
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Leads product marketing strategy, go-to-market campaigns, positioning, messaging, sales enablement, product communications, and competitive analysis. Partners with Sales, Marketing, Product, and Engineering to create customer-facing content, documentation, and marketing materials. Tracks campaign effectiveness, supports RFPs, and translates technical concepts into accessible messaging to drive product awareness, adoption, usage, and revenue growth.
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Hybrid
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Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
Manage recurring billing cycles, revenue recognition, contract tracking, customer records, and invoice inquiries. Support audits by preparing accounts receivable and revenue documentation, maintain billing agreement records, and collaborate with Finance, Accounting, and external accounting partners. The role requires knowledge of software billing, ASC 606, general ledger accounting, month-end close, and advanced spreadsheet skills.