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Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
Lead scoping, documentation, and execution of technology and marketplace supplier partnerships. Manage integration project plans, coordinate cross-functional handoffs, resolve partner roadblocks, and optimize onboarding, configuration, and enablement materials. Track performance metrics and support operational workflows for marketplace fulfillment while enabling Sales and Customer Success through training and robust process documentation.
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
Lead strategic health and growth of enterprise customers, manage full customer lifecycle from onboarding to QBRs, drive product adoption and usage growth, use data and generative AI to monitor account health, act as internal advocate to resolve technical escalations and influence product roadmap, and collaborate with Sales and Implementation to meet clinical and financial objectives.
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
Lead and contribute to cross-functional teams building and scaling a nationwide social-care platform. Own feature architecture and delivery, refactor legacy code, mentor engineers, write technical designs, ensure performance, scalability, security, and collaborate with product partners.
