Teams at Findhelp

Own onboarding and engagement for school-district customers, manage large-scale implementations, advocate customer needs to Product and Engineering, drive adoption and renewals, build relationships, manage escalations, and gather feedback to improve the platform.

Customer-facing commercial lawyer who negotiates enterprise SaaS deals, drives deal velocity, drafts and optimizes MSAs/SLAs/ToS/DPAs, advises on data privacy (GDPR, CCPA/CPRA, HIPAA), counsels product and AI governance, supports vendor and partnership contracts, and builds legal processes and playbooks for sales enablement.

Lead strategic customer relationships for a portfolio of enterprise clients, drive product adoption and usage, deliver executive business reviews, use data and AI tools to monitor account health, manage escalations, influence product roadmap, and collaborate cross-functionally to achieve customers' clinical and financial goals and secure renewals.