Jobs at Epicor

Provide Windows systems and application support, enforce security/compliance, troubleshoot infrastructure issues, and participate in infrastructure improvement projects and administration of Microsoft/Azure, virtualization, backup, and endpoint tooling.

Embed with customers to learn operations, design and ship production-grade software that integrates with ERP and enterprise systems, and own delivery from discovery through deployment. Prototype rapidly, navigate legacy integrations, SSO, compliance, and data-residency issues, and translate field learnings into reusable product capabilities and roadmap insights.

Develop, test, and maintain backend payment systems using Python and frameworks (Django/Flask/FastAPI). Build RESTful APIs, work with ORMs and relational databases, participate in design and code reviews, write tests, troubleshoot production issues, and collaborate with cross-functional teams to deliver enterprise-grade features.

Manage APAC employee benefits by benchmarking practices, administering benefits in the HRIS, conducting surveys and focus groups, recommending programs, counseling employees, coordinating enrollment communications, ensuring vendor data accuracy, resolving complex claims, and completing regulatory filings and reporting.

Lead QA engineering as a subject-matter expert, designing and maintaining UI and API automation frameworks, driving AI-enabled testing and predictive quality analytics, embedding quality across SDLC, mentoring teams, and reducing manual regression through intelligent automation.

Lead product strategy and execution for Prism, Epicor's developer platform and agent framework. Own core agents, architecture, governance, developer experience, and monetization to scale Prism from 1-to-100. Drive platform adoption, build golden paths, define eval-driven quality, enable internal and partner builders, and partner on go-to-market, ROI, and trust controls.

Lead quality engineering for cloud-native retail ERP web applications by designing and executing test strategies, building and maintaining automation frameworks, performing UI/API/integration/end-to-end testing, applying AI-enabled testing techniques, validating frontend-backend workflows, collaborating with Product/Engineering/DevOps, tracking quality metrics and release readiness, and mentoring team members.

Own month-end general ledger close, balance sheet reconciliations, and journal entries; automate repetitive processes using AI and scripting; provide AI-assisted financial analysis and insights; partner with FP&A and business stakeholders; support ERP upgrades and reporting modernization; document processes for scalability and audit readiness.

As a Senior Data Quality Analyst, you will analyze data quality and integrity, design data monitoring processes, support audits, collaborate with engineering, and lead junior analysts.

The Sr. Product Developer writes and tests applications, participates in design reviews, mentors developers, and maintains and improves tools for product release.

The Senior Consulting Services Consultant will manage ERP implementation projects autonomously, ensuring timely delivery and addressing issues while collaborating with cross-functional teams. Requires strong project management skills and knowledge of manufacturing.

Provide phone/email/chat technical support for Epicor applications: diagnose, troubleshoot, repair, test, document, and escalate software issues. Maintain service quality, update customers and management, perform complex remote testing, and attend product training.

Develop and architect new software features, collaborate with teams, mentor developers, and solve technical challenges while fostering best practices.

Manage a portfolio of assigned accounts, contact customers about outstanding balances via calls and email, update and verify account information, and support collections to ensure timely payments.

Design, build, and scale backend services and ETL/data workflows to integrate Salesforce and enterprise systems, enable AI/ML use cases (RAG, embeddings), implement observability, and ensure production reliability while mentoring engineers.

Lead end-to-end design for major enterprise/B2B features, defining problems, conducting research, executing high‑fidelity interaction designs, maintaining design quality and systems, mentoring designers, partnering with PM and engineering, and iterating post-launch with user feedback.

Lead and operate Epicor's content strategy, systems, and performance to drive organic discovery, engagement, conversion, and pipeline. Build content roadmaps, master calendar, governance, AI-assisted publishing workflows, SEO/GEO-first frameworks, analytics-driven optimization, and cross-functional partnerships to scale content across global teams and channels.

Support processing and management of professional services orders, contracts, and billing. Audit project documentation and billing data, handle adjustments and customer inquiries, and coordinate with internal teams to ensure order accuracy and proper approvals.

Lead technical design and mentor engineering teams to deliver secure, scalable enterprise systems. Translate customer requirements into architecture, partner with Product and Engineering on feasibility and priorities, improve engineering practices and automation, perform code reviews, and represent the company in technical forums.

Manage a sales territory to qualify opportunities, plan and execute sales campaigns, maintain CRM and pipeline, coordinate with solution and services teams, and provide forecasts and reporting. Build customer relationships, manage third-party partners, and support marketing events. Some travel required.