What you will be doing
- Lead strategic portfolio planning for EDI and B2B document exchange solutions, partnering with leadership to shape roadmap priorities and make investment, modernization, consolidation, and retirement decisions that result in a cohesive, scalable suite of offerings.
- Conduct customer, trading partner, and market discovery to identify unmet needs, validate product opportunities, and inform investment decisions.
- Translate business, operational, and technical requirements into prioritized product requirements, user stories, acceptance criteria, and release plans, balancing customer value, business impact, and technical dependencies.
- Define and monitor product performance measures, including adoption, transaction success, data quality, partner onboarding time, and operational reliability, using insights to refine the roadmap.
- Partner with engineering, architecture, quality assurance, and operations teams to deliver scalable, reliable, and secure integrations from prototype through launch and ongoing improvement.
- Collaborate with sales, marketing, customer success, support, and external partners on product positioning, enablement, pricing and value analysis, and partner relationships; mentor product team members as appropriate.
What you will likely bring
- 5+ years’ experience in product management, product ownership, business analysis, or a related software product role.
- 2+ years’ experience with B2B integration, document exchange, supply chain technology, ERP systems, or related enterprise software.
- Demonstrated experience developing product strategy, business cases, roadmaps, and requirements for software products from discovery through launch.
- Strong analytical, problem-solving, written, and verbal communication skills, with the ability to align technical and nontechnical stakeholders around customer and business outcomes.
What could set you apart
- Experience supporting manufacturing, distribution, retail, or other ERP-intensive industries, including work with partner ecosystems, integration platforms, pricing and value analysis, or Agile software development practices.
- Working knowledge of EDI standards and B2B integration concepts, such as ANSI X12, EDIFACT, common business documents, APIs, XML or JSON, and secure data exchange protocols.
- Experience defining, launching, or scaling AI-enabled products, tools, or capabilities that improve customer experiences, business workflows, or operational efficiency.
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Nadia NiaziSkills Required
- 5+ years of applicable experience with demonstrated success and knowledge
- 2+ years of specialized or industry experience
- Bachelor’s degree or equivalent experience
- Experience in the software industry and ERP systems
- Hands-on experience in strategic planning and business case development
- Strong analytical skills
- Strong communication skills
Epicor Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.
-
Healthcare Strength — Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
-
Leave & Time Off Breadth — Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
-
Retirement Support — A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.
Epicor Insights
What We Do
We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
Gallery
