Jobs at Emma – The Sleep Company

Support the CRO experimentation program end-to-end: generate and prioritise A/B test ideas, design hypotheses and plans, configure and QA tests, analyse results, iterate on learnings, and present recommendations while partnering with Product, UX, Design, Engineering and eCommerce teams.

Lead performance marketing for the Netherlands market, manage channel mix and budget across paid search, paid social, CRM, affiliates and influencers, optimize full-funnel campaigns, run experiments, monitor ROAS/CAC/conversion and contribution margins, align marketing with commercial strategy, and lead a small team.

Owns last-mile and reverse logistics across Southern Europe, including delivery performance, returns, partner management, capacity planning, forecasting, network design, and continuous improvement. The role drives KPI governance, cost efficiency, delivery quality, and scalable operational solutions while coordinating with transportation, warehousing, S&OP, and customer experience teams.

Own commercial growth and performance across Emma Korea’s D2C and marketplace channels, including Shopify, Naver Smart Store, and Coupang. Set channel targets, manage pricing and promotions, improve conversion and customer experience, lead marketplace SEO and partner initiatives, and identify new growth opportunities. Translate data and consumer insights into commercial decisions while collaborating cross-functionally on inventory, marketing, product, finance, P&L, and execution.

Own and grow retail relationships across the UK & Ireland by driving sales, negotiating contracts, expanding product ranges, delivering store visits and product training, creating promotional plans, forecasting performance, and feeding market intelligence into commercial strategy.

As a Business Development Manager, you will drive growth in Austria by managing P&L, executing category strategies, and collaborating across teams.

The Senior Business Development Manager will drive D2C business growth, manage pricing strategies, lead product performance, and execute marketing campaigns while collaborating with various teams to enhance profitability.

Develop and extend Microsoft Dynamics 365 Finance and Supply Chain Management, focusing on procurement and sales processes. Responsibilities include X++ coding, integrations with third-party and legacy systems, API development, Azure Functions, data migration, security configuration, unit and system testing, technical documentation, and troubleshooting. The role collaborates with consultants and support teams to design, implement, and validate scalable business solutions.

Develop and expand Emma’s franchise network in Germany by generating qualified leads, assessing market opportunities, coordinating legal, real estate, and internal stakeholders, creating expansion plans, negotiating franchise agreements, and ensuring successful store launches and partner relationships.

Lead end-to-end finance solution architecture for Microsoft Dynamics 365 Finance and Supply Chain Management and Business Central. Design scalable finance processes, guide configuration and implementations, establish governance for environments, testing, releases, and documentation, and coordinate technical and functional teams. Lead, coach, and develop Functional Managers while partnering with Finance, Product, and Engineering. Own the ERP roadmap, upgrades, standardization, automation, and continuous improvement across global markets.

Partner with C-level leaders to translate strategic decisions into clear, cascaded internal communications across international offices. Own channels and formats (e.g., Global All Hands), drive structure and execution, and manage the people survey lifecycle from design to results communication and analysis.

Lead IFRS consolidated financial statement reviews; provide analysis on sales, margins, inventory, liquidity and R&D; link accounting and e-commerce data; support investor reporting; lead annual budgeting; analyze variances and drive corrective actions and data improvement projects.

Prepare and review consolidated IFRS financial statements; provide analysis on sales, margins, inventory, liquidity and R&D; interface accounting with e-commerce data; support investor reporting; lead budgeting and variance analysis, corrective actions, and data improvement projects.

Lead Mattress & Bed categories for the French DTC channel: set long-term category, portfolio, pricing and positioning strategy; coordinate launches and lifecycle management; align cross-functional teams; monitor performance and market trends; drive product communication and strategic projects to grow category performance.

Lead end-to-end product development for the Beds portfolio: design in 3D CAD, manage projects and testing, coordinate suppliers and manufacturers, and collaborate cross-functionally to launch products across Europe, APAC and LATAM.

Lead and execute ecommerce/webshop operations for Emma Australia, optimize platform execution and efficiencies, perform basic analytics, run projects to grow top- and bottom-line, and collaborate with internal and external stakeholders to ensure webshop excellence.

Lead the expansion of Emma's e-commerce business in Australia by optimizing the webshop, analyzing metrics, and executing growth projects while collaborating with stakeholders.

Lead and grow Emma's UK & Ireland retail accounts by expanding client base and product portfolio, optimizing pricing, managing client relationships, preparing contracts, creating and implementing promotional plans, visiting and training store staff, and coordinating with internal teams to deliver customized solutions and improve sales performance.

Lead regional commercial excellence for Emma's European D2C business by defining scalable campaign structures, frameworks, testing pipelines and playbooks. Partner with country teams and Controlling on forecasting, budgeting and P&L alignment. Monitor implementation and KPIs, identify growth opportunities, and lead cross-country initiatives and strategic projects to drive consistent commercial results and Europe-wide coordination.

The Senior Director, Commercial APAC leads commercial strategy, driving growth, improving customer experience, and mentoring teams across Asia-Pacific, ensuring profitability and market leadership.