Jobs at Ella Hotels and Resorts

Support local HR team to collect and prepare payroll data, maintain accurate compensation records, process overtime and bonuses, resolve payroll inquiries, ensure compliance with policies, and distribute payroll documentation.

Manage all spa and fitness operations, ensure service and safety standards, lead and train staff, drive financial performance and promotions, handle guest relations and VIPs, coordinate with hotel departments, and maintain facilities and inventories.

Support treasury and accounting operations including implementing treasury procedures, processing payments, bookkeeping, bank reconciliations, resolving cash discrepancies, and proposing efficiency improvements to optimize cash flow.

Manage F&B purchasing and inventory records: create and maintain databases of purchase requests, transfers, invoices and pro-formas; inspect, receive, unload, store and ship goods; organize warehouse space; maintain cleanliness and equipment; perform inventory and record-keeping tasks.

Manage daily office operations, procurement, vendor relationships, travel bookings, document and contract administration, expense tracking, inter-department coordination, and support preparation of reports and internal processes to maintain an efficient office environment.

Provide high-level executive and administrative support to the CEO of a luxury hospitality group. Manage complex calendar, travel and itineraries; coordinate meetings, agendas and minutes; handle confidential matters; liaise with senior leadership and stakeholders; prepare reports and executive summaries; organize events and support strategic projects.

Provide front-of-house guest assistance including answering questions, handling luggage, supporting front desk and guest services, coordinating event setup and signage, assisting colleagues, and ensuring guest safety during evacuations at a luxury beachfront resort.

Manage daily spa and fitness operations, schedule appointments, handle check-in/out and payments, assist inventory and software use, provide guest services, promote sales and upsells, supervise staff and uphold SOPs and hygiene, and cover managerial duties in the Spa Manager's absence.

Monitor, analyze, and control hotel costs to ensure profitability. Implement cost-control systems, audit inventory and supplier invoices, manage stock levels, prepare variance reports, collaborate with department heads and procurement, and support forecasting and financial planning.

Manage daily hotel balance sheet, generate and send invoices, monitor and reconcile payments (including travel agencies/companies), collaborate with departments to ensure accounting compliance, and resolve discrepancies to maintain financial stability and optimize revenue.

Provide guest assistance including answering questions, handling luggage, supporting front desk and guest services, setting up events/signage, helping other staff, and ensuring guest safety during evacuations.

Provide administrative and clerical support to resort management and departments: handle correspondence, filing, data entry, reports, timesheets, meeting coordination, document control, invoice tracking, and interdepartmental communication while maintaining confidentiality and data protection.

Oversee daily spa and fitness operations, manage bookings, check-ins/outs and payments, assist with treatments, maintain stock and hygiene standards, handle guest inquiries/complaints, promote services and retail, and supervise staff to ensure SOPs and service standards are met.

Manage front-of-house restaurant operations: greet and seat guests, handle reservations and waitlists, supervise waitstaff and hosts, coordinate service pacing with kitchen and bar, ensure standards for cleanliness, appearance, and guest satisfaction, and resolve service issues to deliver exceptional dining experiences.

Supervise and support front office operations at a luxury beachfront resort: welcome guests, manage check-in/out, coordinate desk activities, train staff, resolve guest issues, and deliver high service standards to meet hotel targets.

Oversee and inspect hotel operations, materials, and food handling to ensure compliance with quality, safety, and ISO standards; conduct audits, training, root-cause analysis, reporting, and implement quality improvement plans across departments.

Support income auditors by verifying daily revenue across outlets, performing system reconciliations, preparing reports, monitoring agency payments, resolving billing disputes, reviewing agency account aging and contracts, and assisting training under Income Manager guidance.

Provide front‑of‑house guest support by answering questions, handling and transporting luggage, assisting front desk and guest services with event setup and signage, aiding coworkers, and ensuring guest safety during evacuations.

Lead international sales growth for Ella Resorts across Europe and North America by developing sales strategies, securing partnerships with tour operators, consortia and wholesalers, negotiating contracts and rates, building joint business plans, aligning with marketing and revenue, representing the brand at trade shows, and delivering revenue and KPI targets.

Inspect materials, processes and products to ensure regulatory and quality standard compliance. Perform internal audits, develop QA tools, implement improvement plans, provide quality planning/support, deliver training, and maintain quality documentation throughout projects.