Jobs at Ella Hotels and Resorts

Provides executive and administrative support to the CEO in a luxury hospitality environment. Responsibilities include managing calendars, meetings, travel, confidential information, communications, reports, events, VIP engagements, and strategic initiatives. The role liaises with senior leaders and external stakeholders while maintaining discretion, professionalism, service excellence, and brand standards.

The F&B Cost Controller monitors and analyzes hotel food, beverage, inventory, procurement, and operational costs. Responsibilities include maintaining cost-control systems, auditing inventories and supplier transactions, verifying invoices, managing stock levels, preparing variance and cost reports, supporting budgets and forecasts, and ensuring compliance with financial controls. The role collaborates with department heads, procurement, hotel managers, and senior management to improve profitability and operational efficiency. Frequent travel to hotel properties may be required.

Prepares and analyzes financial reports, budgets, forecasts, KPIs, cash flow plans, and variance analyses across a hospitality investment portfolio. Builds financial models to evaluate investment opportunities and project returns, supports investment memos and presentations, and collaborates with operations and senior stakeholders. The role also drives reporting and planning process improvements while monitoring asset and portfolio performance.

Manage daily office operations, procurement, vendor relationships, travel bookings, document and contract administration, expense tracking, inter-department coordination, and support preparation of reports and internal processes to maintain an efficient office environment.

Support HR operations with an emphasis on learning and development: coordinate hiring, onboarding, annual training plans, training delivery and evaluation, maintain training records, support performance reviews and employee engagement, manage staff housing and restaurant operations, ensure compliance with labor laws, and generate HR/L&D reports.

Manage F&B cost control across all outlets: monitor revenues and inventory, perform counts and reconciliations, analyze recipe and portion costs, verify deliveries and supplier invoices, produce cost reports, implement controls to reduce waste, and support SOPs and HACCP compliance.

Lead and supervise the front office team to deliver exceptional guest experiences at a 5* resort. Oversee check-in/check-out, guest relations, SOPs, access control, staffing, training, budgeting, revenue optimization, reporting, and administrative duties while ensuring compliance with safety and company standards.

Oversee daily hotel operations to deliver brand-standard guest experiences. Coordinate department heads, manage budgets and operational costs, run quality control and safety audits, organize events, recruit and train security staff, prepare operational reports, and implement process improvements to ensure smooth back-of-house functioning and regulatory compliance.

Manage payroll-related processes and ensure compliance with ERGANI II and Greek labor law. Administer Digital Work Card synchronization, reconcile timekeeping and attendance, validate overtime and special pay, prepare audit-ready records and reports, and coordinate between hotels, HR, Finance, and payroll providers to ensure accurate salary calculations and statutory submissions.

Support hotel HR operations including recruitment, onboarding, training coordination, employee housing and restaurant oversight, recordkeeping, compliance with labor laws, medical scheduling, employee relations, performance review assistance, rewards coordination, and HR reporting.

Prepare and process payroll data, manage HRIS (Pylon, Epsilon, ERGANI, EFKA), ensure legal compliance with labor law and GDPR, maintain employment records, produce payroll reports and forecasts, support recruitment paperwork, and advise supervisors on compensation and employment regulations.

Support daily accounting operations and month-end close, post journal entries (expenses, fixed assets), manage accounts payable, reconcile revenue and suppliers (OPERA-ERP), prepare bank reconciliations, monitor contracts, ensure compliance with Greek accounting standards and myDATA, and improve accounting processes.

Plan, implement, monitor, and improve the company's Integrated Management System across construction and technical projects. Conduct site inspections and internal audits, identify non-conformities, manage corrective actions, maintain ISO-compliant documentation, and support GHG emissions monitoring and sustainability reporting. Provide guidance and awareness training to project teams to ensure compliance with ISO standards, environmental legislation, and company policies.

Support local HR team to collect and prepare payroll data, maintain accurate compensation records, process overtime and bonuses, resolve payroll inquiries, ensure compliance with policies, and distribute payroll documentation.

Support treasury and accounting operations including implementing treasury procedures, processing payments, bookkeeping, bank reconciliations, resolving cash discrepancies, and proposing efficiency improvements to optimize cash flow.

Manage F&B purchasing and inventory records: create and maintain databases of purchase requests, transfers, invoices and pro-formas; inspect, receive, unload, store and ship goods; organize warehouse space; maintain cleanliness and equipment; perform inventory and record-keeping tasks.

Provide front-of-house guest assistance including answering questions, handling luggage, supporting front desk and guest services, coordinating event setup and signage, assisting colleagues, and ensuring guest safety during evacuations at a luxury beachfront resort.

Manage daily hotel balance sheet, generate and send invoices, monitor and reconcile payments (including travel agencies/companies), collaborate with departments to ensure accounting compliance, and resolve discrepancies to maintain financial stability and optimize revenue.

Provide guest assistance including answering questions, handling luggage, supporting front desk and guest services, setting up events/signage, helping other staff, and ensuring guest safety during evacuations.

Provide administrative and clerical support to resort management and departments: handle correspondence, filing, data entry, reports, timesheets, meeting coordination, document control, invoice tracking, and interdepartmental communication while maintaining confidentiality and data protection.