Jobs at Deluxe

Supports financial close and accounting activities by reviewing expense transactions, preparing journal entries, forecasting, allocating costs, reconciling discrepancies, and providing audit support. Manages corporate card program administration through Concur process oversight, employee training, MCC code management, audit-rule monitoring, reporting, and related compliance activities. Also supports finance projects and SOX-related duties.

Leads global compensation strategy, including executive, broad-based, incentive, and Board compensation programs. Oversees pay structures, benchmarking, governance, regulatory compliance, proxy disclosures, and Compensation Committee support. Partners with senior leadership, Legal, Finance, Human Resources, and external consultants to ensure competitive, compliant, and business-aligned compensation practices.

Handles high-volume inbound sales calls from small businesses, identifies customer needs, recommends and cross-sells business supplies and services, and places accurate orders. Maintains customer experience and revenue performance metrics while multitasking across multiple order systems. Builds rapport, solves problems, and uses Salesforce and Microsoft Office 365 in a fast-paced environment.

Develop, design, test, debug, document, and deploy software throughout the SDLC. Collaborate in Agile teams, resolve production and test issues, improve development practices, and mentor entry-level engineers. The role requires strong object-oriented programming, software design, database and operating-system integration, cloud engineering, and experience with modern programming languages and frameworks.

Supports financial institution resellers by serving as a treasury management and B2B payments subject matter expert throughout the sales cycle. Conducts payments process assessments, identifies automation opportunities, develops ROI business cases, delivers product demonstrations, answers technical questions, supports RFPs, and provides strategic solutioning and pricing recommendations. Partners closely with treasury sales teams and reseller clients to drive co-selling of payment and automation solutions.

Leads contracting support for assigned business units, including drafting, redlining, negotiations, RFP/RFI review, approvals, and signature readiness. Supervises contracting staff, coaches team members, manages escalations, and improves playbooks, templates, fallback positions, and approval processes. Partners with Legal, Sales, Finance, Product, Compliance, InfoSec, Operations, and other stakeholders to address contractual, financial, privacy, security, regulatory, and operational risks while supporting revenue execution.

Manages large, client-facing professional services projects from initiation through deployment. Develops schedules, coordinates internal teams, vendors, and clients, monitors budgets and timelines, manages risks and issues, forecasts revenue and billable hours, and provides status reporting to stakeholders and executives. The role oversees multiple concurrent projects, supports sales-to-delivery transitions, facilitates software solution modifications, and drives continuous improvement through documented lessons learned.

Provides technical customer support for Deluxe software, handling complex support tickets, hot-fix updates, escalations, triage, and bug resolution. Documents cases, communicates with stakeholders, meets service-level objectives, coordinates cross-functional resources, leads war rooms, trains associates and clients, and serves as a product subject matter expert. Reviews dashboards and workload to support team performance and prioritization.

Provides technical customer support for Deluxe software by resolving complex cases, troubleshooting issues, documenting interactions, meeting service-level objectives, managing escalations, participating in triage meetings, and mentoring peers. The role requires scripting, PC troubleshooting, operating system, networking, antivirus, and Microsoft Office knowledge.

Executes B2B pricing strategy by maintaining product and customer prices, developing pricing models, auditing margins, managing price increases, resolving discrepancies, and coordinating implementation across Sales, Contracts, Billing, Operations, Customer Support, and Salesforce teams. The role also supports contract review using AI, index-based adjustments, reporting, pricing governance, and process modernization.

Manages and grows a portfolio of middle-market payments clients by driving renewals, retention, upselling, cross-selling, new business development, pricing initiatives, and revenue growth. Builds executive relationships, provides treasury and payment guidance, manages pipeline forecasting in CRM, resolves client concerns, promotes digital self-service tools, and collaborates cross-functionally to improve client outcomes and territory performance. The role is fully remote with periodic client, industry event, and conference travel.

Provides entry-level technical customer support for Deluxe software, monitoring application queues, managing support tickets within SLA guidelines, documenting customer interactions, resolving client cases, and communicating updates. The role requires basic troubleshooting, scripting, software and product knowledge development, and participation in collaborative case-resolution activities.

Analyze internal and external data to identify trends, build targeted datasets for omnichannel marketing campaigns, and provide product, customer, segment, and business-unit recommendations. Develop and implement statistical response, performance, and lookalike models using Python and R. Create KPIs from multiple data sources and collaborate with internal teams to support campaign performance and decision-making.

Develop and execute targeted, multichannel marketing campaigns for retail banking clients. Serve as a liaison among clients, agencies, vendors, and internal specialists; coordinate approvals and quality reviews; and create segment-tailored marketing materials. Responsibilities include creative briefs, concepting, copywriting, layouts, photography direction, proof approval, production specifications, data and print instructions, campaign schedules, presentations, and collateral inventory management.

Analyze data-driven marketing campaign performance by ingesting and sanitizing structured and semi-structured datasets, executing attribution and measurement processes, identifying campaign responders, and developing quantitative and qualitative analyses. Create reporting and visualization collateral using Excel, Power BI, Tableau, and similar tools, communicate insights, and collaborate with stakeholders to optimize marketing programs.

Coordinates daily workflow for a design services department, reviews and processes design requests, manages work queues, prepares quotes, processes billing, troubleshoots artwork issues, advises customers on print requirements, recommends design services, and follows up on open or incomplete projects.

Makes outbound calls to small and medium-sized business owners nationwide to request merchant processing statements. Sales consultants use these statements to identify potential savings and service opportunities. The role requires professional communication, organization, self-motivation, basic computer skills, and a customer-focused attitude.

Oversee cash application and billing processes across company codes, ensuring accurate and timely payment posting, billing, reconciliation, and clearance of unapplied cash. Monitor bank statements, department metrics, service-level agreements, and business process outsourcing performance. Partner with finance leaders, reporting teams, shared services, and AP/AR managers to maintain dashboards, resolve ERP discrepancies, and handle escalations.

Collects, analyzes, and documents customer business and technical requirements for complex financial technology implementations. Facilitates discovery meetings, creates requirements documents and statements of work, supports project estimates, obtains client signoff, and coordinates transitions to implementation teams. Serves as a liaison between customers, technical staff, and project stakeholders throughout the project lifecycle, and may lead test planning and quality assurance activities.

Design and validate new and existing products for manufacturability and cost; create specifications, BOMs, routes, and testing; support product introduction, revisions, and aftermarket; coordinate with product management, operations, and fulfillment.