We are looking for a Technical Engineering Manager with strong AI/ML exposure and hands‑on experience in AI based software delivery. This individual will lead high‑impact engineering initiatives, work closely with onshore stakeholders, and drive delivery excellence across offshore teams.
The ideal candidate is a hands‑on technical leader, an effective communicator, and a proactive, go‑getter personality who takes ownership, drives clarity, and delivers results in a fast‑paced environment.
Key Responsibilities:
- Lead and manage cross‑functional engineering teams delivering AI‑enabled and data‑driven solutions.
- Act as a bridge between onshore business/technology stakeholders and offshore delivery teams, ensuring alignment, transparency, and execution.
- Provide technical leadership in areas such as AI/ML solutions, automation, cloud‑native architectures, APIs, and modern SDLC practices.
- Lead end‑to‑end AI based software delivery, covering design, development, integration, deployment, and ongoing optimization of AI‑enabled solutions.
- Own delivery outcomes including planning, execution, risk management, quality, and timelines.
- Translate business requirements into clear technical designs and execution plans.
- Review architecture, code quality, and engineering best practices; ensure scalable and maintainable solutions.
- Drive adoption of AI capabilities (e.g., ML models, GenAI, intelligent automation) in engineering solutions where applicable.
- Proactively identify risks, dependencies, and bottlenecks; escalate with solutions, not just problems.
- Mentor and grow engineers and leads; foster a high‑ownership, high‑performance culture.
- Collaborate with Product, Architecture, QA, and DevOps teams to ensure end‑to‑end delivery.
Leadership & Behavioural Expectations:
- Highly proactive and execution‑driven; takes ownership and pushes work forward without waiting for direction.
- Comfortable challenging status quo constructively and driving decisions.
- Strong stakeholder management skills, including senior leadership.
- Collaborative, transparent, and solution‑oriented.
Basic Qualifications:
- 5+ years of overall engineering experience, with 3-5 years in an Engineering Manager / Technical Manager role.
- Strong hands‑on background in software engineering, with exposure to AI/ML, or data engineering.
- Experience working in a global onshore-offshore delivery model.
- Solid understanding of:
- AI/ML concepts (model lifecycle, data pipelines, inference, governance – hands‑on not mandatory but must be conversant)
- Cloud platforms (Preferably AWS)
- Modern application architectures (microservices, APIs, event‑driven systems)
- Excellent communication skills able to clearly articulate technical and delivery topics to business and leadership audiences.
- Strong execution mindset with the ability to drive outcomes independently.
- Proven experience handling ambiguity, competing priorities, and fast‑moving programs.
- Must be 18 years of age or older
Preferred Qualifications:
- Experience delivering AI/ML or GenAI solutions in enterprise environments.
- Exposure to regulated or large‑scale enterprise systems.
- Experience with Agile / Scrum at scale.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Mediclaim Insurance
Group Term Life Insurance
Group Personal Accident Insurance
Employee Assistance Program
Paid Time Off and Holidays
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
Skills Required
- 5+ years of overall engineering experience
- 3-5 years in an Engineering Manager or Technical Manager role
- Hands-on background in software engineering with exposure to AI/ML or data engineering
- Experience leading AI-based software delivery (design, development, integration, deployment, optimization)
- Experience working in a global onshore-offshore delivery model
- Solid understanding of AI/ML concepts (model lifecycle, data pipelines, inference, governance)
- Solid understanding of cloud platforms (preferably AWS)
- Solid understanding of modern application architectures (microservices, APIs, event-driven systems)
- Excellent communication skills for technical and leadership audiences
- Strong execution mindset and ability to drive outcomes independently
- Proven experience handling ambiguity, competing priorities, and fast-moving programs
- Must be 18 years of age or older
- Experience delivering AI/ML or GenAI solutions in enterprise environments
- Exposure to regulated or large-scale enterprise systems
- Experience with Agile / Scrum at scale
Deluxe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deluxe and has not been reviewed or approved by Deluxe.
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Retirement Support — The company provides a 401(k) with employer matching and an employee stock purchase plan, with access beginning quickly for many roles. The 401(k) match, paused during the pandemic, has been reinstated, signaling continued support for long‑term savings.
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Leave & Time Off Breadth — Flexible time off, paid holidays, and paid volunteer time are available, with benefits often starting on day one. Parental leave, adoption and surrogacy assistance, and family medical leave expand time‑off support across life stages.
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Healthcare Strength — Medical, dental, and vision coverage are provided with day‑one eligibility in many cases. Additional resources like disability coverage, an employee assistance program, and multi‑dimensional well‑being support bolster the core health offering.
Deluxe Insights
What We Do
We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions. Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around. Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships. Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services. Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments. Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management. Unlock your potential: www.deluxe.com
