Teams at Deluxe

Provides entry-level technical customer support for Deluxe software, monitoring application queues, managing support tickets within SLA guidelines, documenting customer interactions, resolving client cases, and communicating updates. The role requires basic troubleshooting, scripting, software and product knowledge development, and participation in collaborative case-resolution activities.

Analyze internal and external data to identify trends, build targeted datasets for omnichannel marketing campaigns, and provide product, customer, segment, and business-unit recommendations. Develop and implement statistical response, performance, and lookalike models using Python and R. Create KPIs from multiple data sources and collaborate with internal teams to support campaign performance and decision-making.

Develop and execute targeted, multichannel marketing campaigns for retail banking clients. Serve as a liaison among clients, agencies, vendors, and internal specialists; coordinate approvals and quality reviews; and create segment-tailored marketing materials. Responsibilities include creative briefs, concepting, copywriting, layouts, photography direction, proof approval, production specifications, data and print instructions, campaign schedules, presentations, and collateral inventory management.