Jobs at Delta Dental Insurance Company

Support and develop enterprise Pega applications within a centralized Center of Excellence. Troubleshoot platform and configuration issues, review guardrail compliance, manage reusable components and Enterprise Class Structure elements, assist with releases and CI/CD deployments, and support upgrades through regression testing, impact analysis, and monitoring. Document standards, maintain the CoE knowledge base, and help onboard developers and vendors.

Administer biweekly payroll for salaried and hourly employees, ensuring accurate processing and compliance with laws, policies, and union agreements. Reconcile payroll, funding, bank and general ledger accounts; manage payroll systems, deductions, garnishments, leave payments, union dues, audits, and year-end W-2 activities. Provide employee and management support, resolve discrepancies, maintain payroll configurations, and contribute to process improvements.

The Senior Salesforce Engineer will design and develop scalable Salesforce solutions using Apex and LWC, implement AI features, collaborate with teams, and mentor juniors while ensuring best practices.

Design, develop, and support enterprise-grade Java Spring Boot microservices and cloud-native solutions on Microsoft Azure (including Azure Functions and Durable Functions). Build scalable, secure RESTful APIs, optimize database schemas and queries, troubleshoot production systems, support CI/CD and operational monitoring, participate in architecture and code reviews, and mentor junior engineers while documenting and delivering high-quality production software.

Designs, develops, tests, deploys, documents, and supports secure, scalable RESTful microservices using Java and cloud technologies. Applies AI-assisted development and GenAI tools for coding, testing, debugging, documentation, modernization, and productivity improvements. Collaborates on architecture, evaluates emerging AI technologies, ensures production quality and compliance, supports continuous delivery, monitors application health, and contributes to agile engineering processes.

Own the vision, strategy, roadmap, and backlog for internal back-end platform products supporting engineering teams. Lead platform modernization initiatives, define platform capabilities and requirements, track KPIs, and partner with Platform Engineering, Enterprise Architecture, and application teams to deliver scalable, secure, reusable services, APIs, and developer tooling. Balance technical debt, operational needs, and long-term investments while guiding engineering stakeholders and ensuring reliability and quality standards.

Pursues and closes new small-group sales opportunities from prospecting through completion. Manages prospect pipelines, quotes, pricing recommendations, presentations, RFP responses, broker relationships, competitive intelligence, and cross-functional collaboration. Maintains accurate CRM data and develops strategies to achieve revenue goals. The role requires consultative selling, negotiation, analytical skills, extensive travel, evening and weekend availability, and use of a personal vehicle.

Provide day-to-day administration and production support for Snowflake, Matillion, and related data platforms. Monitor jobs and performance, troubleshoot ETL/ELT and report refresh failures, manage access and deployments, maintain runbooks, and build AI-driven automation and agent-based workflows to improve operational reliability and efficiency.

Leads the strategy, design, administration, compliance, budgeting, and evaluation of employee health, welfare, wellbeing, leave, and related benefits programs. Manages benefits professionals, vendors, brokers, systems, enrollment processes, communications, legal filings, and service levels. Partners with Finance, Legal, ERISA counsel, and Total Rewards leadership to control costs, meet regulatory requirements, improve employee experience, and align programs with organizational needs.

Serves as a strategic advisor to senior leaders on workforce strategy, organizational design, leadership development, change management, culture transformation, and talent programs. Leads People organization service delivery, workforce planning, organizational diagnostics, and enterprise talent initiatives. Uses qualitative and quantitative analysis to create executive-ready insights and recommendations. Coaches leaders, facilitates organizational change, and drives sustainable transformation across complex, matrixed environments.

Design, build, optimize, and maintain scalable batch and near-real-time data pipelines across on-premises and cloud platforms. Develop Snowflake data models, manage enterprise data integration and governance, implement data quality controls, and support reporting and analytics. Collaborate with data scientists, analysts, infrastructure, DevOps, privacy, and compliance teams. Troubleshoot pipeline issues, monitor performance, participate in architecture and Agile development activities, and mentor associate data engineers.

Manage day-to-day clinical appeal review operations and oversee Clinical QM and Grievance & Appeals. Lead clinical governance, ensure regulatory compliance, analyze trends, identify quality risks, design and implement quality improvement initiatives, develop policies and workflows, and provide cross-functional training and clinical subject-matter expertise.

Designs and executes manual and automated tests to verify product functionality, performance and reliability. Creates test plans, scripts and reports; tracks defects and QA metrics. Integrates automated testing with CI/CD pipelines and collaborates with cross-functional teams to improve product quality.

Design, develop, configure, and support enterprise Oracle Cloud EPM solutions (Planning, FCCS, ARCS, EDMCS, Narrative Reporting). Build integrations (REST APIs, EPM Automate, OIC), develop business rules/Groovy scripts, automate data loads and financial close processes, maintain BI Publisher reports, provide production support, lead upgrades and environment refreshes, optimize performance, enforce governance, and mentor junior engineers while partnering with Finance and IT stakeholders.

The Senior Director of Clinical Quality & Policy leads clinical quality, policy, and utilization management, ensuring evidence-based care and integration of oral health with overall health outcomes, while shaping strategic partnerships and improving clinical performance.

The Senior Applications Analyst oversees Business Needs Assessments for Oracle Cloud ERP, optimizing applications and translating business requirements into system designs. Responsibilities include leading documentation, managing the application lifecycle, and collaborating with technical teams to ensure functionality and data integrity.

Lead incident response as Incident Commander for critical security events, perform threat hunting and forensic analysis, build detections and telemetry across endpoint, identity, cloud, and network, run tabletop exercises and purple/red team activities, automate detection and response workflows, collaborate with engineering and risk teams, and translate findings into executive metrics and risk reduction strategies.

Design, build, and maintain scalable, secure microservices-based applications across the full SDLC. Contribute to architecture, write production-quality code, ensure test automation and observability, mentor engineers, and collaborate with cross-functional teams to deliver and operate enterprise platforms.

Design, build, and maintain CI/CD pipelines and cloud infrastructure (Azure and multi-cloud) using GitHub Actions, Terraform, Jenkins and Docker. Automate deployments, support containerized Java/Node.js apps, configure web/app servers, and train developers to improve DevOps maturity.

Manage product lifecycle and growth for Individual Segment dental and market-facing products. Drive enhancements, develop benefit designs and business cases, partner cross-functionally to launch compliant, operationally feasible products, monitor performance, and recommend strategies to balance growth, customer value, compliance, and profitability.