Teams at Delta Dental Insurance Company

Leads the Grievances and Appeals Department, managing staff, claim appeal and dispute inventories, regulatory compliance, process improvement, training, and operational standards. Analyzes trends, develops best-practice protocols, improves efficiency and cost containment, and collaborates with internal partners to reduce grievance and appeal volume while supporting quality dental care and organizational objectives.

Evaluates strategic investments, mergers and acquisitions, and growth opportunities through financial modeling, investment analysis, benchmarking, and scenario evaluation. Leads planning, budgeting, forecasting, performance reporting, variance analysis, profitability analysis, and cost-benefit assessments. Develops complex financial models, measures post-implementation value realization, improves processes, mentors junior analysts, and delivers data-driven recommendations to business and finance leaders.

Supports financial planning, budgeting, forecasting, reporting, and unit economics for federal government programs. Performs trend, variance, profitability, scenario, rate review, and cost-benefit analyses; develops complex financial models; evaluates contract economics and business drivers; supports bids, renewals, and pricing decisions; leads process improvements; communicates insights to stakeholders; and mentors junior team members.