Jobs at DATAMARK, Inc.

Receive, sort, and distribute incoming mail; prepare outgoing mail with correct packaging and labeling; perform basic mailroom research to resolve discrepancies; work in a fast-paced production environment meeting tight deadlines.

Lead day-to-day execution of B2B marketing: translate strategy into campaign plans, manage team members, contractors and vendors, coordinate integrated demand-generation campaigns across digital, content, events, PR and sales support, oversee content and web/analytics coordination, and partner on budget and stakeholder alignment.

The Quality Assurance Specialist monitors and evaluates back office data entry performance, prepares quality reports, conducts audits, and collaborates with various departments to address QA issues.

Responsible for managing the company website and marketing technology, ensuring technical stability and analytics tracking, supporting campaign performance, and optimizing digital experiences.

The Business Development Manager will formulate strategies for growth, engage clients, conduct market research, and collaborate with teams to achieve business objectives.

The Training & Quality Manager develops training programs, oversees quality assurance, leads continuous improvement initiatives, and collaborates with teams to meet client needs.

This role involves processing logistics tasks in a non-voice capacity, requiring good English communication and typing skills with a fixed night shift schedule.

Lead and direct the global HR organization, developing and implementing HR policies, tools, and structures across multiple countries. Oversee employee relations, compliance, compensation, benefits, training, and HR leadership/mentoring. Ensure company culture is embedded and HR operations support business vision and reporting needs.

As a Sales Director at Datamark, you will lead strategic sales initiatives, drive business growth in the BPO sector, and manage key accounts effectively.

The Director of Mexico Operations oversees operational performance, manages budgets, drives improvement, ensures compliance, and fosters a culture of service excellence in Mexico-based facilities.

Designs, configures, supports, and documents DATAMARK IT infrastructure. Manages servers, virtualization, cloud, networking, security, storage, monitoring, and core services. Troubleshoots issues, implements best practices, leads technical improvements, liaises with vendors, and mentors IT staff to ensure reliable, secure operations and compliance.

Support day-to-day HR at a production site including staffing, performance management, compensation, benefits administration, compliance, record retention, safety, confidential personnel actions, responding to employee benefits inquiries, processing enrollments/changes/terminations, and special projects as assigned.

Manage employee relations, onboarding and training, maintain HR records, ensure compliance with employment laws, conduct investigations, support performance evaluation programs, develop HR policies, and deliver monthly HR metrics.

The Process Associate role involves data entry, requiring a minimum typing speed of 35 WPM with 95% accuracy. Candidates must be comfortable with rotational shifts and possess basic computer skills. The position is open to both freshers and experienced individuals.

The Bilingual CSR handles customer inquiries, resolves issues, maintains records, and ensures a positive experience for bilingual customers.

The Quality Auditor will assess and ensure the quality of services through auditing practices, meet quality audit targets, and provide feedback to enhance team performance.

Lead and supervise a back-office team, manage rosters and rotational shifts, handle client communications, generate performance reports, monitor KPIs, resolve conflicts, and drive process improvements to meet SLAs and targets.

The Finance Manager oversees financial operations, budgeting, forecasting, and reporting. This role involves financial modeling and pricing strategies, partnering with various departments to ensure profitability and financial discipline.

Own and execute DATAMARK's organic social media strategy (primarily LinkedIn). Develop and manage the content calendar, create and oversee social content, support executive thought leadership, manage community engagement, and analyze social performance. Collaborate cross-functionally to drive brand visibility, demand generation, and employer branding.

The Back Office Manager oversees team management, process optimization, quality assurance, and client relations, ensuring adherence to standards and efficiency improvements. Responsibilities include budget management, operational reporting, and cross-functional collaboration.