Jobs at DATAMARK, Inc.

Designs, implements, and supports Datamark's IT infrastructure including servers, cloud, virtualization, networking, security, storage, monitoring and core services. Provides technical leadership, documentation, troubleshooting, vendor liaison, and mentors IT staff while ensuring system reliability, backups, and compliance.

Hands-on technical lead who designs and develops scalable software, mentors developers, enforces code quality, collaborates with stakeholders, improves development processes, and stays current with emerging technologies.

The Senior Project Manager oversees Project Managers in the PMO, ensuring project standards, managing client engagements, and improving practices. Responsible for project delivery, status reporting, and mentoring PMs.

The Senior Recruiter will manage the full recruitment lifecycle, collaborate with hiring managers, utilize sourcing techniques, and mentor junior recruiters.

Provide corporate travel management and premium member concierge support. Manage bookings, coordinate with corporate clients, resolve urgent travel disruptions, use booking systems and CRM, communicate with members, and deliver high-quality, solution-oriented service.

Manage collections and logistics-related customer communications for Taiwan accounts via email/chat. Analyze payment trends, resolve disputed invoices, enter and verify data accurately, protect confidential information, and implement collection policies to reduce delinquency rates. Report to Logistics Supervisor and work onsite in Ambattur, Chennai.

Manage collections and logistics-related customer accounts by contacting customers about past-due invoices, resolving disputes, entering and verifying data, and improving collection processes. Collaborate with cross-functional teams to implement policies and maintain high data accuracy while protecting confidential information. Role requires Korean language communication (email/chat) and typing skills.

This role involves processing logistics tasks in a non-voice capacity, requiring good English communication and typing skills with a fixed night shift schedule.

Manage logistics-related customer communications for past-due invoices via non-voice channels (email/chat). Analyze data, implement collection policies, resolve disputes, ensure accurate data entry, protect confidential information, and optimize processes to reduce delinquency. Report to Logistics Supervisor on-site in Ambattur, Chennai.

The Back Office Manager oversees team management, process optimization, quality assurance, and client relations, ensuring adherence to standards and efficiency improvements. Responsibilities include budget management, operational reporting, and cross-functional collaboration.

Lead and develop multi-site talent acquisition teams, design and implement recruiting strategies, analyze ATS data to improve hiring effectiveness, ensure compliance, and mentor TA personnel to meet current and future staffing needs.

Receive, sort, and distribute incoming mail; prepare outgoing mail with correct packaging and labeling; perform basic mailroom research to resolve discrepancies; work in a fast-paced production environment meeting tight deadlines.

The Quality Assurance Specialist monitors and evaluates back office data entry performance, prepares quality reports, conducts audits, and collaborates with various departments to address QA issues.

Responsible for managing the company website and marketing technology, ensuring technical stability and analytics tracking, supporting campaign performance, and optimizing digital experiences.

The Site Leader ensures operational excellence and client satisfaction, overseeing all site operations, financial performance, and employee engagement while fostering strong client relationships.

The Business Development Manager will formulate strategies for growth, engage clients, conduct market research, and collaborate with teams to achieve business objectives.

The Training & Quality Manager develops training programs, oversees quality assurance, leads continuous improvement initiatives, and collaborates with teams to meet client needs.

As a Sales Director at Datamark, you will lead strategic sales initiatives, drive business growth in the BPO sector, and manage key accounts effectively.

The HR Specialist handles various HR tasks including payroll processing, records maintenance, tax compliance, benefits administration, and employee inquiries while ensuring legal compliance.

Lead and direct the global HR organization, developing and implementing HR policies, tools, and structures across multiple countries. Oversee employee relations, compliance, compensation, benefits, training, and HR leadership/mentoring. Ensure company culture is embedded and HR operations support business vision and reporting needs.