Jobs at Coursera

Manage a 40+ partner portfolio to drive revenue, engagement, and satisfaction by launching and optimizing educational content. Provide data-driven insights, coordinate cross-functional launches, troubleshoot partner issues, and scale account management processes to transition partners into strategic accounts.

Partner with the Enterprise GM to design and execute multi-year strategies, drive cross-functional integration, and implement operating models. Lead complex transformation initiatives, enable executive decision-making, synthesize cross-org insights, and build senior stakeholder alignment to ensure resource allocation and operational excellence across the company.

Build and scale infrastructure and platforms for org-wide agentic AI solutions. Lead architecture and technical design, ensure high availability and scalability, collaborate with product and cross-functional teams, mentor engineers, and own end-to-end delivery across the SDLC.

Design and build scalable ELT pipelines and data models using Databricks, dbt, Airflow and BI tools. Lead data modeling strategy, implement observability and governance, collaborate with data scientists and product teams, mentor peers, and deliver self-serve analytics and data products that drive business outcomes.

Lead and scale Coursera+Udemy's global privacy program by operationalizing DPIAs, ROPAs, vendor reviews, and data subject rights workflows. Partner with Legal, Product, Engineering, Security, and cross-functional teams to embed privacy by design, drive automation and self-service, maintain policies and training, monitor global privacy law changes, and define program metrics to improve efficiency and compliance.

Lead retention strategy for Coursera + Udemy by diagnosing churn drivers, sizing opportunities, prioritizing experiments, and coordinating cross-functional initiatives to improve renewals, engagement, payment recovery, save/winback, and long-term customer value. Build business cases, own experimentation roadmap, and communicate executive-ready recommendations and dashboards to Consumer leadership.

The Systems & Operations Specialist optimizes operations through automation and effective systems management, utilizing tools like Salesforce and AI. This role emphasizes operational reliability, workflow efficiency, and data-driven decision-making within the creator ecosystem.

Lead product strategy and roadmap for high-priority platform areas, owning end-to-end content creation and AI-powered features. Partner with Engineering, Design, and Data to ship measurable outcomes, mentor peers, and translate customer insights into scalable solutions for creators and learners.

The Chief of Staff will support the CTO by translating company strategy into operational systems, managing projects, driving alignment, and enhancing leadership within the Tech organization, ensuring effective execution of strategic initiatives.

Define and drive Coursera's multi-quarter mobile strategy and vision. Lead end-to-end product lifecycle for native iOS/Android apps, partner with engineering, design, data science, and marketing, use experimentation and research to prioritize work, influence cross-org investment decisions, and raise product craft to improve discovery, engagement, retention, and measurable business outcomes for millions of learners.

Lead global customer success enablement by designing, deploying, and measuring learning programs. Partner with CS leadership and cross-functional teams, deliver coaching and content, localize initiatives, and use data and evaluation frameworks to drive performance and readiness.

Provide senior legal support on global privacy compliance with an initial focus on Udemy. Advise on US and international privacy laws (CCPA/CPRA, GDPR), privacy program buildout, DPIAs, incident response, data subject requests, regulatory engagement, and AI-related privacy issues. Partner with Product, Engineering, and InfoSec, mentor legal/privacy team members, and deliver pragmatic, business-focused guidance to senior leadership.

The Chief of Staff will facilitate strategy execution, improve operational frameworks, and enhance cross-functional alignment within the Data organization at Coursera.

Lead process optimization, automation (including GenAI), and technical projects for partner account management. Implement scalable workflows, SOPs, and dashboards, measure performance, and drive cross-functional change to improve partner content launch and account operations.

The Learning Designer at Coursera develops asynchronous online learning content, collaborating with SMEs and vendors to ensure high-quality educational experiences through innovative design and assessment methods.

Design and prototype scalable, skill-aligned technical learning experiences (primarily AI/ML, CS, Data Science). Collaborate with SMEs, vendors, and cross-functional teams to produce vendor-ready deliverables, build design systems, create robust assessments, and leverage GenAI and tooling to improve quality and scalability.