Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber?
We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber
About our Culture:Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:
1) Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients.
2) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.
About the RoleCamber is looking for an Enterprise Insurance Operations Lead to bridge the gap between our engineering and GTM/Account Management teams that help serve our largest customers. You will become a subject matter expert in all things RCM, such that you can effectively partner with our internal teams to help bring in new enterprise clients and deliver the desired outcomes to existing enterprise clients. You will translate net new and updated product requirements to our engineering team, develop workflows and escalation pathways for our internal billing and operations teams, and serve as a trusted technical partner for external (client) counterparts. You will also own success metrics for clinics.
Success in this role requires strong internal cross-functional collaboration as well as an ability to own relationships with external stakeholders (e.g., Director of RCM). You will help define what success looks like to an enterprise customer while also owning the outcomes defined by that success.
You are an experienced operator who has a history of owning cross-functional projects, developing deep SME, partnering closely with engineering teams, and delivering measurable outcomes.
What You’ll DoDrive measurable outcomes for our enterprise clients (e.g., improving 90 day collections rate)
Translate operational needs into product requirements for our engineering teams
Own relationships with external stakeholders
Develop and implement core scalable processes in partnership with cross-functional teams.
5-7+ years of operational experience, ideally within a high-growth company
Strategic Problem Solver: You embrace ambiguity and seek out complex challenges to drive strategy and deliver concrete outcomes.
Execution Master: You maintain exceptional organizational control over numerous moving pieces without difficulty.
Accountable Collaborator: You proactively partner across the organization, leading teams to achieve business results.
Growth Mindset: You are energized by a high-autonomy environment that values open feedback and fosters individual growth.
Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care.
Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you.
Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (birth, adoption, or foster care).
Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees.
Time Off That Counts: We offer flexible PTO, meaning you’re trusted to take the time you need to recharge while balancing your responsibilities and team commitments.
Fitness Stipend: $100/month to use on fitness however you choose.
Hybrid Flexibility: In NYC? We work in the office 3–5x/week, with flexibility when life happens. Fridays are remote-friendly.
Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.
Building an inclusive culture is one of our core tenets as a company. We’re very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!
In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.
Skills Required
- 5-7+ years of operational experience
- Deep subject-matter expertise in Revenue Cycle Management (RCM) and billing operations
- Proven ability to translate operational needs into product requirements and partner with engineering
- Experience owning relationships with enterprise client stakeholders (e.g., Director of RCM)
- Track record driving measurable outcomes for enterprise clients (e.g., improving collections)
- Experience developing and implementing scalable operational processes and escalation pathways
- Strong cross-functional collaboration and project leadership skills
- Familiarity with HIPAA security and compliance requirements
- Experience at a high-growth company
Camber Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision plans are described as comprehensive with nationwide coverage and 24/7 virtual urgent care. This breadth of core coverage is a clear centerpiece of the package.
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Parental & Family Support — Up to 12 weeks of fully paid parental leave is offered for birth, adoption, or foster placement. This depth of paid leave is consistently highlighted in public materials.
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Wellbeing & Lifestyle Benefits — Weekly therapy reimbursement (up to $100) and a $100/month wellness stipend are provided, alongside daily in‑office lunches and NYC commuter benefits. These elements underscore an emphasis on day‑to‑day wellbeing and convenience.
Camber Insights
What We Do
Camber is a health tech startup transforming healthcare payments by reducing administrative burdens on clinics and families. Our proprietary models leverage data-driven insights to streamline claims processing, ensuring providers get paid faster and more accurately (averaging 94% first pass), fueling growth to 100,000 patients across 40 states over the past two years. We have managed $2 billion in claims, allowing our providers to focus on serving more patients. To date, we have focused on addressing the reimbursement needs of behavioral health clinics that help pediatric patients and their families in managing autism, depression, and other behavioral health needs. We are actively growing into new verticals of care who can also benefit from our transformational billing technology.
Why Work With Us
Camber offers a unique opportunity to join a mission-driven team that's transforming healthcare. What truly sets us apart is the genuine impact: your work directly affects how quickly families get the care they need and whether clinics thrive or struggle. We do this all in a low ego, high achieving environment where we always make time to laugh.
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Camber Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most team members come to the office on Mondays, Tuesdays, and Thursdays.
