Teams at Coursera

Own end-to-end partner revenue reconciliation for the Degrees business: collect, validate, and reconcile partner reports versus internal data; investigate variances; manage partner follow-up; maintain documentation; partner with Finance/Accounting; respond to ad hoc requests; and improve reporting and controls through SQL, standardization, and light automation to ensure audit-ready revenue reporting.

Lead end-to-end analytics for Customer Success: perform deep-dive diagnostics, build predictive models (churn/upsell), apply causal inference and experimentation, measure impact of initiatives, self-serve data pipelines and dashboards, and deliver AI/LLM solutions and actionable insights to reduce churn and drive revenue.

Lead strategy, roadmap, and execution for Coursera's Authoring team to improve content authoring, production, and ingestion. Collaborate cross-functionally to deliver product requirements, monitor production metrics, and use customer discovery and data to drive AI-enabled authoring and content quality at scale.