Jobs at Conduent

Prepares employee benefit calculations, reports, statements, and record updates. Supports open enrollment, employee self-service enrollment, claims, forms, benefit and premium calculations, and vendor billing. Processes relocation documentation and payments, prepares offer and terms letters, and coordinates with actuarial teams, consultants, administrators, managers, and insurance representatives. Works independently within established procedures and may guide junior colleagues.

Manages recruiting and onboarding support activities, including candidate records, online testing, travel expenses, recruiting event logistics, vendor coordination, pre-employment screening, required paperwork, medical and fit reports, and first-day instructions. Follows established procedures, maintains compliance with policies, coordinates with internal departments and vendors, and provides accurate information and service under moderate supervision.

Manages recruitment-related employee data, candidate paperwork, online testing records, travel expenses, pre-employment screening, and recruiting event logistics. Coordinates with vendors and internal departments, prepares event reports, ensures new hires receive required information and instructions, and follows established policies and procedures with moderate supervision.

Designs end-to-end Finance and Accounting outsourcing solutions for prospective clients. Leads solution design, benchmarking, staffing and cost modeling, RFP responses, client workshops, executive presentations, transition planning, and transformation initiatives. Partners with sales, pricing, operations, technology, and implementation teams to create scalable delivery models, governance frameworks, service commitments, and commercial recommendations for finance transformation engagements.

Performs accounting operations including preparing financial statements, maintaining general ledger and financial records, processing payables, receivables, payroll, billing, and reconciliations. Researches accounting standards, supports regulatory reporting and XBRL tagging, develops compliant accounting procedures, analyzes expenses and budgets, and identifies cost-saving opportunities. Works under moderate supervision without supervisory responsibilities.

Performs first-level accounting reviews, verifies invoices, and resolves invoice, receipt, payment, and check request issues using established procedures. Escalates documents requiring attention, meets project productivity and quality targets, follows policies, and completes assigned accounting support tasks under close supervision.

Leads global IT operations teams, allocates resources, coordinates with project managers, manages stakeholder communication, provides engineering staff direction, and monitors projects to ensure delivery timelines and expectations are met.

Prepares journal entries, maintains and reconciles ledger and sub-ledger accounts, completes intercompany reconciliations, and supports report-to-record integrity. Identifies process gaps, recommends improvements, tracks projects, reviews unreconciled items, provides quality feedback, and trains colleagues when needed. Works independently within established procedures while supporting accuracy, efficiency, and compliance with company policies.

Processes high-volume lockbox transactions, including opening and sorting mail, batching checks and documents, scanning, data entry, image reassociation, document retention, and outgoing mail preparation. Follows banking regulations, internal controls, and security procedures while meeting productivity and deadline requirements. Performs end-of-day procedures, escalates issues, and supports administrative operations. Requires reliable attendance, flexibility, accuracy, and the ability to work independently in a fast-paced environment.

Designs, documents, tests, debugs, and supports software applications throughout the development lifecycle. Translates user and business needs into technical requirements, specifications, and solutions; evaluates technologies; analyzes code defects; and collaborates with end users and stakeholders. Manages project planning, estimates, budgets, risks, documentation, updates, and delivery expectations. Acts as a technical resource for colleagues, provides team feedback, and works independently on complex problems.

Supervises customer experience, business support, technical support, and production teams. Oversees daily operations, team performance, coaching, training, quality checks, compliance, and KPI reporting. Provides feedback, recommends training interventions, communicates process updates, and supports associate development while ensuring service quality and productivity goals are met.

Supervises customer experience, business support, and production teams. Coaches employees, monitors quality and productivity, prepares KPI and compliance reports, identifies training needs, shares process updates, and supports team performance and end-user service quality. The role also manages employee development, performance feedback, and operational adherence to company policies and standards.

Reviews business processes, audits work for errors and SLA compliance, evaluates sampling methods, reconciles transactions for accuracy, runs workflow reports, and identifies process trends. Coaches Level 1 auditors on sampling and business procedures, collaborates with external SOC 1 auditors, and follows organizational policies and standards.

Processes complex transactions, documents, and cases according to established client guidelines. Performs validations, makes approval or rejection decisions, follows up on missing information, identifies and reports adverse events, and applies analytical judgment to resolve issues. Serves as a subject matter expert, mentors new hires, supports training, improves work processes, and completes assignments with limited supervision while following company policies and standards.

Processes, classifies, verifies, and transmits electronic and hard-copy documents according to client requirements. Sorts, images, files, archives, and captures document information; builds databases; validates automated data extraction; and ensures accurate processing under established procedures and close supervision.

Provides empathetic customer support through calls and case management. Assesses customer needs, follows scripts and guidelines, explains policies, gathers information, updates databases, resolves issues end to end, and escalates complaints when necessary. Works with limited supervision, applies established procedures, meets service-level agreements, and may guide junior team members.

Provides entry-level call center and customer support for business products and services. Assesses calls, identifies customer needs, follows scripts and established procedures, meets service-level agreements, explains policies, updates customer records, resolves routine issues, and escalates complaints or complex concerns. Communicates empathetically with customers while working under close supervision and maintaining compliance with company standards.

Provides entry-level customer support through routine call center activities. Assesses calls, identifies customer needs, explains policies, provides specialized information, updates databases, meets service-level requirements, communicates empathetically, and escalates complaints or complex issues according to established procedures and supervision.

Leads transaction-processing operations by handling escalated tasks, coordinating staffing and work allocation, monitoring turnaround time, quality, volume, and reporting, and providing domain expertise. Collaborates with supervisors, internal teams, and external clients, supports candidate interviews, communicates work status, and recommends process improvements while ensuring policy compliance.

Reviews journal entries and accounting classifications, extracts reconciliation metrics for dashboards, supports audits, maintains process documentation, performs quality checks, and guides quality verification staff. The role coordinates team assignments, provides technical guidance, identifies process improvements, and works autonomously within established accounting procedures.