Jobs at Conduent

The Project Coordinator will manage IT projects, ensuring alignment of technical and business requirements, while overseeing cross-functional teams and project timelines.

Perform and verify accounting tasks within established procedures, prepare and extract data for dashboards and reconciliations, assist with audits, maintain process documentation, lead and guide junior team members, and perform quality checks to improve efficiency.

Answer inbound (and occasional outbound) benefits calls; navigate multiple systems to provide accurate enrollment and benefits information; document requests, status changes, complaints, and grievances; handle sensitive situations with empathy; complete paid training and work full-time in-office with a flexible schedule.

Handle inbound (and occasional outbound) calls from members about benefits; navigate web-based systems to document enrollments, status changes, complaints, and grievances; provide clear explanations of retirement and benefits issues; maintain empathy and professionalism during sensitive life events.

Provide onsite end-user desktop support: install/configure hardware and applications, manage hardware/software troubleshooting and inventory, handle local ticket queue, escalate production-impacting outages, lead local desktop support members, and ensure tickets are processed within required timeframes while following policies.

The Customer Experience Associate III provides technical support and client service, working within established procedures to assess customer needs, gather information, and resolve issues, while communicating effectively with clients.

Serve as a senior benefits subject-matter expert: triage and resolve complex participant issues, review junior work, track system issues, improve processes, support implementations and client escalations, and guide small projects while ensuring policy compliance.

Provide HR operational support for recruiting and onboarding: manage candidate data, coordinate recruiting event logistics, administer pre-employment screenings, ensure new-hire paperwork (including medical/fit reports) and readiness, and follow standardized procedures under moderate supervision.

Handle inbound customer contacts using established scripts and procedures to resolve, transfer, or escalate issues. Identify customer needs from case notes, update databases, meet SLAs, communicate empathetically, and follow company policies under close supervision.

Handle inbound customer contacts using standard scripts and procedures to resolve issues, update databases, escalate complex cases, and meet SLAs while communicating empathetically.

Manage production and formatting of government proposal documents: create templates, enforce version control, maintain publication schedules, format in Word/Excel/PDF, coordinate with writers, graphics, vendors, prepare submissions, package and ship proposals, and support smaller proposal tasks as needed in a deadline-driven, hybrid environment.

The Document Processing Associate reviews, sorts, and processes incoming documents, ensuring detail-oriented handling of mail and electronic forms.

Prepare and maintain statutory accounts, general ledger, payroll, accounts payable/receivable, reconciliations, consolidations and financial reports. Research accounting standards, implement process improvements, perform XBRL tagging, analyze expenses and capital requests, ensure regulatory compliance, and support billing and vendor inquiries.

Provide bilingual (Spanish) participant support for benefits administration via phone and web: advise on plan provisions, complete transactions, document case notes, meet call center metrics, handle callbacks and escalate as needed, and guide form completion while complying with policies.

Provide end-to-end customer support via calls using standard scripts and established procedures. Identify needs from case notes, update databases, resolve or escalate issues, meet SLAs, and communicate empathetically while following company policies.

The role focuses on leading technical architecture for hybrid and cloud platforms, ensuring resiliency and cost efficiency, and driving AI adoption and modernization strategies.

Entry-level role that receives, processes, sorts, images, classifies and archives electronic and hard-copy documents. Captures and verifies client-specific data, ensures transmission to next processing level, and follows established procedures under close supervision.

The IT Operations Analyst II monitors and maintains data center systems, ensuring high availability, compliance, and effective incident resolution while supporting equipment provisioning and maintenance.

Conduct audits and transaction reviews using checklists and sampling; perform risk assessments and validate findings with operations, support root cause analysis, and suggest process improvements while following policies.

Provide HR service support via phone, email, and chat; assist employees and managers with HR systems, forms, benefits; investigate payroll/record issues; propose process improvements; lead and guide junior team members while working autonomously within established procedures.