Jobs at Conduent

Supervises daily accounting operations, ensuring accurate authorization and timely processing of expenses, payments, and outstanding reports. Mentors employees, resolves complex accounting issues, monitors project metrics and performance, provides feedback, supports process improvements, and manages assigned staff responsibilities while maintaining organizational policies and service standards.

Provide inbound call center customer service, resolve inquiries and complaints, accurately update records, follow compliance and quality procedures, and meet productivity and performance goals. The role requires completing three weeks of paid training, passing assessments, maintaining reliable attendance, and working any eight-hour shift Monday through Sunday in a dedicated home workspace.

Supervises accounting services operations and assigned employees, ensuring accuracy, authorization, timeliness, and compliance with standards. Reviews expense, payment, and outstanding reports; resolves complex accounting issues; mentors team members; tracks project metrics and employee performance; provides feedback; and supports departmental initiatives and process improvements. Manages employee training, performance reviews, hiring, and termination activities.

Perform end-to-end Accounts Payable and General Ledger accounting, including invoice validation, payment runs, journal entries, accruals, bank and credit card reconciliations, balance sheet reviews, and travel agent commission accounting. Resolve exceptions, manage vendors and stakeholders, support audits, maintain SOX controls, prepare reports, and contribute to process improvements in an international environment.

Manages accounting services team performance and daily operations. Provides technical guidance and mentorship on complex accounting issues, organizes training, supports recruiting and onboarding, completes performance evaluations, and assists with performance management. Identifies and mitigates process risks and bottlenecks while ensuring compliance with policies, procedures, quality standards, budgets, and operational targets.

Leads accounting and financial operations for a transportation program, including reconciliations, financial reporting, month-end close, journal entry review, audit support, financial controls, and variance resolution. Supervises and develops accounting staff, ensures contractual and service-level compliance, partners with clients and stakeholders, and drives process improvements and special financial initiatives.

Provides end-to-end customer issue resolution through call center support. Assesses customer needs, follows scripts and service guidelines, explains policies, gathers and updates case information, meets service-level agreements, communicates empathetically, and escalates complex complaints when necessary. May provide informal guidance to junior team members while complying with company policies and standards.

Processes electronic and hard-copy documents, classifies and captures information, verifies automated data extraction, organizes and archives files, creates database records, and transmits completed data to clients or the next processing level while following established procedures and policies.

Handles customer calls and service requests, assesses needs, resolves issues end to end, explains company policies, updates databases, meets service-level agreements, and escalates complex complaints. Provides specialized information using established scripts and guidelines while communicating with customers warmly and empathetically. May guide junior team members and modify processes to improve efficiency.

Handles inbound customer inquiries in a fast-paced call center, reviews accounts, resolves routine issues, escalates complex concerns, documents interactions, updates customer records, and explains products, services, and policies. The role requires empathetic communication, accurate data entry, adherence to service procedures and performance standards, confidentiality, and flexibility to work varied shifts, Saturdays, and public holidays.

Provide participant guidance on benefit plan provisions, respond to client inquiries via phone and web, complete transactions and callbacks, document cases in the case management system, meet accuracy and call center metrics, explain forms, escalate as needed, and comply with policies.

Lead enterprise financial planning, forecasting, reporting, cash flow analysis, and governance. Drive budgeting, executive/Board reporting, financial modeling, liquidity planning, and transformation initiatives while managing and developing finance teams and partnering across Finance, Treasury, Accounting, and business leaders to support strategic decision-making.

Support applied AI research using a sampled enterprise document corpus. Build LLM-assisted preprocessing and information-extraction workflows, establish vector retrieval baselines, compare them with knowledge graphs and structured indexes, and create reusable knowledge digests. Evaluate relevance, coverage, groundedness, provenance, completeness, and consistency through quantitative measures and human review. Document architecture, experiments, limitations, failure modes, and recommendations while maintaining work on Conduent-controlled Azure systems and avoiding production deployment or test-case generation.

Advises benefits plan participants, answers client inquiries by phone and web, processes customer transactions, documents cases, completes callbacks, explains forms, meets accuracy and timeliness standards, and escalates issues appropriately while following call center procedures and organizational policies.

Monitor quality standards in a print and mail environment by sampling client work, entering data into the QMS, identifying process deviations, and supporting audits and client visits. Collaborate with the QC team to meet productivity targets while maintaining accuracy and compliance. The role requires strong attention to detail, communication skills, autonomy, and proficiency with Microsoft Word, Excel, and data entry.

Provides inbound call center customer service, resolves inquiries and complaints, performs accurate data entry, follows compliance and quality standards, and meets productivity and performance metrics. Requires completion of three weeks of paid training, reliable attendance, basic computer skills, and a dedicated home workspace with secure wired high-speed internet. The role is full-time, remote within eligible U.S. locations, with availability for any eight-hour shift Monday through Sunday.

Performs accounting and reconciliation tasks including journal entries, ledger and intercompany reconciliations, liaising with AP/business, identifying process gaps, supporting reporting and training junior staff while following established procedures.

Processes funding applications, captures credit data, reviews personal and business credit reports and bank statements, assesses creditworthiness, documents underwriting perspectives, communicates findings to Underwriting and Sales teams, and supports ad hoc projects within established risk guidelines.

The Senior Commercial Manager will lead contract management, negotiate with stakeholders, assess commercial risks, oversee financial performance, resolve disputes, and engage with various teams for optimal contract delivery.

Performs transaction processing tasks following established procedures: captures and validates complex data, pre-adjudicates documents, researches and resolves issues, returns forms for additional information, and supports downstream workflows with moderate supervision.