Jobs at Cin7

Own and scale Cin7’s global field and event marketing program across North America, EMEA, and APAC. Lead trade shows, conferences, roadshows, customer events, webinars, partner activations, and hosted experiences. Develop integrated campaigns with cross-functional teams, manage budgets and vendors, measure event ROI, optimize programs, and demonstrate pipeline and revenue impact. The role also involves adopting AI-powered marketing tools and improving operational processes.

Supports the CEO with calendar management, executive communications, leadership meetings, travel, expenses, and event logistics. Manages Denver office operations, facilities, vendors, supplies, budgets, access, onboarding setups, and workplace compliance. Partners with People & Culture on employee events, celebrations, onboarding, and support for local and visiting employees. Requires discretion, strong communication, organization, multitasking, vendor-management skills, and proficiency with Google Workspace, Slack, and Zoom.

Owns and delivers EDI and 3PL integrations between customers and external trading partners. Troubleshoots technical issues, manages connection lifecycles, performs testing and compliance validation, resolves defects, and supports customer escalations. The role also manages small to medium projects, coordinates dependencies, communicates technical solutions, improves integration processes, and contributes to team documentation and performance goals.

Manage customer relationships for Cin7’s inventory management SaaS platform by driving product adoption, engagement, retention, and value. Proactively identify customer needs, resolve issues, monitor account health, and mitigate risks. Partner with Sales, Onboarding, Product, Engineering, and Marketing teams to advocate for customers, communicate product updates, develop scalable best practices, and improve the customer experience.

Execute and develop revenue enablement programs for sales teams, including onboarding, ongoing skills training, product-release readiness, demo coaching, and sales content. Create curricula, workshops, webinars, assessments, playbooks, and job aids using adult learning principles. Analyze Salesforce and conversation-intelligence data to measure ramp velocity, demo quality, behavior change, quota attainment, and win rates. Collaborate with Sales, RevOps, Marketing, and Enablement teams while supporting global teams across time zones.

Lead corporate IT operations and cybersecurity as a hands-on head of IT/CISO hybrid. Manage device lifecycle, networking, identity, vendor relationships, Intune endpoint policies, SOC 2 audits, partner and penetration testing, security tooling (Wiz, CrowdStrike), AI security governance, policy architecture, incident escalation, and cross-functional security advisory.

Manage a high-volume SaaS book (≈450 accounts) to drive retention, product adoption, and expansion. Build consultative relationships, run QBRs and pricing reviews, track customer health, mitigate risks, and collaborate cross-functionally. Develop scalable playbooks, leverage AI-enabled tools and sales platforms, and surface opportunities to optimize customer workflows and ROI.

Work directly with Cin7 customers to maximize platform value, drive adoption, retention and growth. Proactively engage customers, monitor health, surface feedback to Product/Engineering, scale solutions, and develop best practices across teams.