Cin7
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The Global Senior Manager of Customer Operations will lead initiatives to enhance the effectiveness of customer success and support teams, improve customer experience, manage department KPIs and technology stack, and collaborate with cross-functional teams to align with company goals.
As a Product Manager for Integrations at Cin7, you'll own integration priorities with strategic partners like Shopify and Amazon. You will engage with customers and cross-functional teams to deliver ecommerce, marketplace, and shipping integrations while ensuring alignment with technological standards. Responsibilities include managing product roadmaps, ensuring successful execution of integration plans, leading partnerships, and enhancing customer experiences.
As an Account Executive, you will drive new revenue and customer acquisition by educating prospects on Cin7's solutions, meeting sales quotas, and maintaining a healthy sales pipeline. Your role involves conducting needs analysis, managing customer expectations, and contributing to sales processes in a fast-paced environment.
As an Onboarding Specialist at Cin7, you will manage customer onboarding projects, ensuring the Cin7 solution is integrated smoothly into their operations. This includes creating project plans, delivering training, resolving technical issues, and maintaining documentation while fostering strong customer relationships and meeting performance KPIs.
As a Business Development Representative at Cin7, you will drive outbound sales efforts, identify and engage potential customers, and collaborate with Sales and Marketing teams. Your responsibilities include account mapping, pipeline generation, and refining outreach strategies. You'll leverage strong communication skills to build relationships with small businesses in the consumer goods sector.
As a Partner Marketing Manager at Cin7, you will develop and execute partner marketing strategies, manage co-marketing campaigns, collaborate with sales teams, and analyze campaign performance while ensuring efficient budget allocation. You’ll play a key role in driving awareness and customer acquisition through partnerships.