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The Global Senior Manager of Customer Operations will lead initiatives to enhance the effectiveness of customer success and support teams, improve customer experience, manage department KPIs and technology stack, and collaborate with cross-functional teams to align with company goals.
As a Product Manager for Integrations at Cin7, you'll own integration priorities with strategic partners like Shopify and Amazon. You will engage with customers and cross-functional teams to deliver ecommerce, marketplace, and shipping integrations while ensuring alignment with technological standards. Responsibilities include managing product roadmaps, ensuring successful execution of integration plans, leading partnerships, and enhancing customer experiences.
As an Account Executive, you will drive new revenue and customer acquisition by educating prospects on Cin7's solutions, meeting sales quotas, and maintaining a healthy sales pipeline. Your role involves conducting needs analysis, managing customer expectations, and contributing to sales processes in a fast-paced environment.