Jobs at Cable ONE

Leads the strategy, design, and execution of sales training for residential and business sales teams. Manages trainers and instructional designers, develops onboarding and continuous-learning programs, establishes coaching frameworks, measures training effectiveness through analytics, and supports product, CRM, and sales technology training. Partners with Sales, Marketing, Operations, and Learning & Development leaders to align training with business goals, improve performance, drive adoption, and execute a scalable multi-year roadmap.

Analyze operational data, build and maintain reporting models, KPIs, dashboards and scorecards. Provide actionable insights to improve network performance and customer experience. Prepare presentations for leadership, collaborate with cross-functional teams, and recommend operational efficiency improvements while maintaining BI best practices and continuing education.

Prospect and qualify new B2B leads, conduct in-person visits, present customized broadband and voice solutions, manage the full sales cycle, and build ongoing relationships with small and midsized business customers. The role requires meeting sales goals, identifying expansion opportunities, coordinating with internal teams, and providing consultative customer support throughout the territory.

Install, repair, troubleshoot, and maintain HFC, coaxial, and fiber-optic telecommunications networks and customer equipment. Diagnose signal and plant issues, splice and terminate cables, activate and test network devices, perform facility locates and service surveys, update network documentation, repair power supplies, monitor signal leakage, and support construction maintenance. The role also trains technical personnel and responds to service interruptions, including evenings, weekends, holidays, and on-call periods.

Administers organizational health and safety policies, training, inspections, accident investigations, regulatory compliance, and risk management programs. Ensures worksites comply with OSHA, DOT, and applicable regulations; trains managers and supervisors; investigates incidents and identifies root causes; maintains safety records; evaluates performance metrics; and recommends hazard-abatement and continuous-improvement actions. The role collaborates with cross-functional teams and may require occasional irregular schedules, including weekends, evenings, and overnights.

Performs general ledger accounting, journal entry preparation, balance sheet reconciliations, capital asset accounting, period-end close analysis, financial reporting, audit support, and SOX compliance. Investigates variances, supports process improvements, monitors accounting and reporting standards, and provides financial analysis and business support to internal partners.

Lead pricing strategy and analytics: develop pricing, packaging and monetization recommendations; build forward-looking revenue/volume models; maintain pricing algorithms and reporting; collaborate with Sales, Finance, Marketing and Data teams to implement pricing actions and standardize quantitative outputs.

Deploy, upgrade, and maintain High-Speed Data infrastructure supporting DNS, DHCP, DOCSIS provisioning and related platforms. Perform Linux (CentOS/RHEL) administration, scripting/automation (Python, Bash, Ansible, Docker), vendor management, troubleshooting, LLD documentation, project work, training, and on-call support to ensure availability and security of HSD services.

Deploy, upgrade, and maintain High-Speed Data infrastructure (DNS, DHCP, DOCSIS). Administer CentOS/RHEL systems, automate with Python/Ansible/Shell, troubleshoot escalations, create LLDs, run upgrades, train teams, perform on-call duties, and ensure security and high availability.

The Enterprise Sales Representative engages with enterprise clients, drives sales cycles, maintains accounts, and collaborates cross-functionally to optimize business solutions.

Lead strategy and execution for customer retention and lifecycle management across residential internet customers. Own onboarding, engagement, churn reduction, loyalty, predictive analytics, personalization, and cross-functional programs to improve customer lifetime value, reduce churn, and drive measurable financial outcomes.

Manage the full lifecycle and roadmap for Business Voice products (Hosted PBX, SIP, POTS, PRI, Hosted Voice), drive product strategy, analyze customer needs and competitive landscape, collaborate cross-functionally and with sales to improve adoption and experience.

The Enterprise Sales Account Executive will build relationships with enterprise clients, manage sales cycles, exceed sales targets, and ensure client satisfaction through consultative selling and collaboration.

The Business Account Executive sells B2B telecommunication services, builds customer relationships, achieves sales goals, and participates in community networking activities.

Provide end-to-end customer service support for bulk MDU accounts: account setup and qualification, order entry, provisioning, billing research, appointment scheduling, documentation, escalations, coordination with Sales/Field/Billing, resident education, and onboarding support for new bulk properties.

Provide technical sales support and consultations for small and medium businesses: lead discovery calls, deliver product demos, create configurations and proposals, train sales and support teams, and collaborate cross-functionally to ensure successful implementations and identify upsell opportunities.

Provide technical sales support and consultation for small and medium businesses: lead discovery calls, design right-sized connectivity and telephony solutions, build proposals and configurations, deliver product demos and training, create sales enablement materials, and collaborate with Sales, Product, Operations, and Project Management to drive successful customer outcomes.

Lead and develop a team of SMB Sales Engineers supporting enterprise and multi-location customers. Oversee technical sales support, solution architecture, RFP responses, demos, and escalations. Drive sales enablement, training, performance metrics, and cross-functional feedback. Ensure technically accurate, supportable, and financially responsible solutions across broadband, fiber, networking, security, SD-WAN, hosted voice, and managed services.

Lead and develop a small team of SMB Sales Engineers to provide technical sales support across Field Sales, Call Center, and Customer Care. Oversee discovery, solution design, demos, training, and escalations for SMB customers, promote consultative selling, create repeatable SMB solutions, track performance metrics, and partner with Product and Operations to improve delivery and adoption.

Sell Sparklight broadband and voice solutions to small and mid-sized businesses through prospecting, B2B visits, and consultations. Manage full sales cycle from lead qualification to close, build relationships with property managers and community partners, and identify upsell opportunities while meeting sales targets.