Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Manager, Product Management at Cable One will support the Director of Product Management in executing the High-Speed Data (HSD) product strategy.
This role involves overseeing day-to-day product management, ensuring performance, quality and customer satisfaction, and managing the product lifecycle.
The Manager will collaborate with cross-functional teams, conduct market research, develop product requirements, and monitor product performance to drive continuous improvement and successful product launches.
How Will You Help the Company Succeed?
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Oversee the day-to-day management of our existing product portfolio and drive continuous improvement to the product ecosystem.
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Develop initial strategies and business cases for new product initiatives, helping prioritize the company’s roadmap.
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Lead customer research and competitive market analysis, turning insights into actionable plans to enhance product offerings.
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Conduct in-depth quantitative and qualitative analysis to support go-to-market strategy development, using strong analytical capabilities.
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Collaborate with internal teams to craft customer value propositions that align with our technology and business strengths.
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Evaluate technical and operational feasibility, contributing to business requirements for key stakeholders and partners.
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Track product performance and lead adjustments to ensure both customer satisfaction and business objectives are met.
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Act as a subject matter expert and build partnerships across departments including Technology, Customer Experience, Marketing, Sales, and others.
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Regularly exercise sound judgment and decision-making in high-stakes scenarios.
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Other duties and responsibilities as assigned.
Minimum Requirements
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Bachelor’s degree or equivalent experience.
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5-7 years of related experience in product management, technology, or a similar field.
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Proactive, self-starter with strong teamwork and interpersonal skills.
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Excellent strategic thinking and analytical skills.
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Customer-obsessed, with prior experience advocating for and creating customer value.
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Quick learner who is comfortable with emerging technologies and strategies.
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Fluent in MS Office, with strong proficiency in PowerPoint/Keynote.
This is a remote/hybrid role with up to 50% travel.
Core Competencies
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Cox Cable stipend (Phoenix associates)
We’re an Award-Winning Organization!
- Forbes’ “America’s Best Midsized Employers” 2021-2023
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SK1
What We Do
Cable One Business offers scalable, reliable, and efficient solutions so that the businesses we serve can be successful. Business services available through Cable One include high-speed internet; business phone service; reliable, crystal-clear cable TV services; and fiber-optic solutions.
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