Jobs at Brown & Brown Insurance

Lead Commercial Lines growth across Northern California by identifying expansion opportunities, recruiting producers, supporting deal development, driving cross-sell partnerships, strengthening client and carrier relationships, and using CRM and pipeline analytics to guide priorities and forecasting. The role requires strong commercial insurance expertise, regional market credibility, consultative risk-advisory skills, and an active Property & Casualty license.

Provides administrative and technical support for insurance accounts by handling client service requests, reviewing policies and endorsements, preparing account data, using carrier rating and agency automation systems, and ensuring service accuracy. The role supports Team Leaders and Producers, manages Service Center accounts, follows established procedures, and develops knowledge of underwriting guidelines and agency processes.

Provides empathetic phone-based technical support to RV owners, troubleshooting electrical, mechanical, plumbing, appliance, chassis, drivetrain, and other operational issues. Manages inbound and outbound calls, documents interactions and resolutions, explains coverage, and coordinates with service facilities and internal departments. Requires deep knowledge of RV systems, brands, models, construction, maintenance, and roadside assistance.

Owns and prioritizes the product backlog, defines user stories and acceptance criteria, and represents customer and stakeholder needs for a Scrum squad. The Product Owner collaborates with technical teams, participates in Scrum ceremonies, makes timely product decisions, evaluates sprint deliverables, tracks KPIs, and drives continuous product and process improvement. The role requires product management or business analysis experience, Agile and Scrum knowledge, customer focus, and familiarity with delivery and CRM tools.

The Account Executive builds and manages client relationships, oversees the renewal process, negotiates pricing, and ensures comprehensive service in commercial lines insurance.

Posts daily cash deposits, researches and resolves unapplied funds and account credits, processes refunds, supports collections and cancellation activities, and addresses discrepancies with agents and underwriting teams. The role also assists with day-to-day accounting issues, answers account balance questions, supports cross-training coverage, and maintains accurate, confidential records.

The Senior Financial Analyst supports budgeting, forecasting, financial planning, variance analysis, and business performance optimization across supported profit centers. Responsibilities include developing metrics, preparing financial reviews, delivering ad hoc analysis, partnering with operational leaders, supporting strategic initiatives, and mentoring financial analysts. The role also prepares presentations and actionable insights for finance and senior business leadership.

Performs pharmacy claims audits to verify PBM contract compliance. Responsibilities include audit planning, claims data acquisition and loading, data quality checks, reconciliation, Oracle and SQL analysis, audit reporting, remediation tracking, and process improvement. The role maintains audit automation, develops data tools and pipelines using Python and SQL, collaborates with engineering and product teams, supports client deliverables, and trains junior auditors while ensuring HIPAA and regulatory compliance.

Processes invoices, check requests, vendor and commission payments, refunds, ACH and wire transfers. Reviews documentation and approvals, reconciles credit card statements and balance sheets, monitors bank transactions, manages outstanding checks and unclaimed funds compliance, responds to payment inquiries, maintains accounts payable records, and performs related clerical and reporting duties.

Conduct pharmacy claims audits to assess PBM contract compliance, financial accuracy, controls, and operational effectiveness. Responsibilities include acquiring and loading claims data, performing quality checks and reconciliation, analyzing Oracle reports, developing SQL automation, reviewing contracts, documenting findings, tracking remediation, and preparing audit reports. The role also handles ad hoc analytics, audit process improvements, regulatory compliance including HIPAA, and collaboration with PBMs, clients, and internal teams.

Manages and retains a personal lines insurance client portfolio while identifying growth opportunities and delivering responsive service. Analyzes coverage needs, prepares proposals, handles policy documentation, renewals, endorsements, billing questions, certificates, and carrier communications. Supports cross-selling, marketing initiatives, regulatory compliance, and client relationships. The role also mentors junior teammates, facilitates service meetings, maintains agency records, and requires current insurance knowledge and licensing.

Lead and grow multiple offices in the NW by driving revenue, profitability, sales execution, and talent development. Act as a player-coach to mentor producers, implement sales strategies, manage P&L, strengthen carrier/retail relationships, and use analytics to improve performance. Responsible for operational consistency, accountability, and up to 60% regional travel.

Lead the regional financial operations audit team: manage daily operations, recruit and develop staff, oversee and complete audits, review and issue audit reports, ensure IIA standards compliance, advise stakeholders, approve expenses, and drive continuous improvement.

Supports employee benefits client teams through data analysis, financial analytics, client reporting, RFP development, policy and contract review, compliance research, and vendor implementation. The role manages assigned client tasks, develops rate spreadsheets, reviews health and welfare plans, participates in client and vendor meetings, and ensures accurate, timely deliverables. Requires health and welfare benefits experience, strong analytical and organizational skills, proficiency in Excel and PowerPoint, and a Life, Accident and Health Insurance License within 90 days.

Process and review life insurance applications, verify customer information, identify missing data, assess basic underwriting requirements, resolve inconsistencies, prepare policy correspondence, issue coverage materials, and enter application data across systems. The role requires accuracy, timely processing within service-level agreements, customer communication, collaboration with internal teams, and compliance with enrollment procedures.

Designs and executes Microsoft 365 integration, tenant-to-tenant migrations, identity consolidation, and collaboration platform onboarding for acquired organizations. Administers Exchange Online, Teams, SharePoint, OneDrive, and Entra ID; supports authentication, security controls, licensing, and Day 1 readiness. Develops PowerShell and Microsoft Graph automation, migration runbooks, and standardized engineering practices while participating in technical due diligence and post-integration stabilization.

Provides strategic claims consulting, program analysis, risk support, and client advisory services. The role focuses on workers’ compensation and liability claims, accelerated resolution, exposure mitigation, vendor coordination, coverage guidance, trend analysis, process improvement, and executive reporting. It also supports client development, presentations, stakeholder collaboration, and mentoring while maintaining strong relationships with clients, adjusters, carriers, TPAs, vendors, and brokerage partners.

Leads analytical support for retail leadership by translating business questions into requirements, delivering recurring and ad hoc performance analysis, and creating executive-ready narratives and recommendations. Partners with BI, data engineering, and business teams to ensure governed, accurate reporting. Identifies opportunities to scale recurring requests into dashboards and self-service assets, maintains data quality knowledge, and mentors analysts in analytical methods, storytelling, stakeholder communication, and quality assurance.

Supports insurance agents by answering inquiries, processing tasks, creating invoices, managing policy changes and records, issuing cancellation and non-renewal notices, reviewing documentation for compliance, and resolving discrepancies. The role requires coordination with agents, carriers, and internal departments, careful handling of confidential information, adherence to procedures, and strong communication, organizational, and time-management skills.

Provides employee benefits consulting and leads daily account service for assigned clients. Manages client relationships, meetings, projects, teams, strategic plans, deliverables, financial models, and client retention initiatives. Develops relationships with internal teams, clients, and vendors while mentoring consultants. Requires strong communication, analytical, financial, organizational, and client-facing skills, along with a Life and Health license.