Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is Seeking a Personal Lines Account Coordinator to join our growing team in Tacoma, WA.
Personal Lines Service Team Account Coordinator is responsible for supporting the Service Team as needed. This position will report to the Service Team Leader and assist Account Managers, the Service Team Leader and Department Team Leader as requested. Obtaining Property & Casualty Insurance license is required.
How You Will Contribute
- Perform basic servicing needs such as endorsement request, issuing EOIs, auto ID cards, policy checking, and billing issues/payments, etc.
- Interact with clients directly regarding billing issues, confirmation of changes, mortgagee changes, and address changes.
- Maintain accurate and timely documentation of communications and insurance documents as required
- Follow carrier underwriting guidelines in order to remarket existing clients based on their unique exposures and individual coverage needs
- Stay current on industry changes through continuing education classes throughout the year
- Be a mentor to fellow teammates and be willing to participate in peer training
- Develop and foster quality relationships with clients and teammates
- Complete special department projects as requested
- Consistently meet all Brown & Brown established quality control Procedures & Timelines and assist Service Team Leader with audits as needed.
- Compile and create proposals, account summaries/spreadsheets and additional documents as requested
- Actively participate in company events
Licenses and Certifications:
- Personal Lines insurance license.
Skills & Experience to Be Successful
- College degree preferred but not required with appropriate work experience.
- 1+ years of experience in the insurance industry with a strong emphasis in personal lines preferred.
- Excellent oral and written communication skills.
- Proficient with Microsoft Outlook and Word
- Strategic thinker with ability to act tactfully and strong insight into customer needs/wants
#LI-AFZ
Pay Range
$22.00 - $24.00 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
