Jobs at Broccoli AI

Own full-cycle recruiting for GTM, Sales, Customer Success, and other Utah-based roles. Source candidates through referrals, outbound recruiting, and creative strategies; partner with founders and leadership on high-priority hires, quality of hire, and team scaling. Provide market trends and hiring data, lead recruiting initiatives end to end, and serve as a strategic partner to the talent team and hiring leaders.

Owns day-to-day People Operations, including payroll and compliance coordination, employee and candidate travel, onboarding, HR data integrity, office logistics, employee engagement, vendor oversight, and process governance. The role also focuses on improving HR workflows through AI tools, automation, and integrations across HRMS, payroll, and compliance systems.

Manage the San Francisco office’s daily operations, including supplies, food ordering, facilities, vendors, events, mail, budgets, access, safety, scheduling, and internal communications. Support People Ops with seating, desk setup, celebrations, and California office compliance. The role also coordinates office maintenance, deliveries, travel logistics, and ad hoc operational projects while ensuring a welcoming, organized workplace.

Leads and scales Broccoli’s Technical Success function, managing a technical support team and serving as the bridge between customers, Engineering, Product, and Customer Success. Establishes escalation frameworks, SLAs, ticket routing, incident processes, documentation, metrics, and feedback loops. Partners on complex customer issues, translates technical problems into actionable solutions, develops team expertise, and drives scalable processes and product improvements in a fast-growing AI SaaS environment.

Support the CEO by managing calendars, inboxes, communications, meeting preparation, domestic and international travel, offsites, retreats, board meetings, and company events. Track action items, coordinate cross-functional initiatives, prepare high-stakes materials, and serve as a trusted gatekeeper. The role requires autonomy, discretion, strong writing, anticipation of needs, and composure in a fast-changing startup environment.

Serve as the CEO’s strategic thought partner and cross-functional operator. Lead ambiguous special projects, coordinate initiatives across engineering, go-to-market, finance, and people teams, maintain leadership operating cadence, improve internal processes, and prepare board and investor materials. The role also tracks priorities, ensures follow-through, supports executive decision-making, and helps scale the company’s operating systems.

Build Broccoli’s private equity relationship engine across home services, developing connections with GPs, operating partners, and value creation teams. Partner with the CEO on strategic relationships, tailor AI value creation and EBITDA narratives, convert conversations into qualified opportunities, and lead the company’s events strategy. The role requires executive presence, analytical and commercial judgment, strong networking skills, and comfort creating structure in a fast-moving startup environment.

Build and lead Broccoli's marketing organization, owning brand positioning, product marketing (GTM, messaging, launches), demand gen, digital marketing, and storytelling. Partner with Sales, Product, and Ops to tie marketing to business outcomes and scale the team and playbook.

Provide technical, customer-facing support for AI agents and platform integrations; troubleshoot logs, SQL, and call/messaging workflows; escalate bugs to Engineering; improve support processes and documentation; work with customers from SMB to enterprise.

Lead product prioritization and execution for AI-driven tools that automate contractor front-office tasks. Partner with customers to discover automation opportunities, define specs, and work with engineering and design to launch AI agents integrated with systems like ServiceTitan.

The Implementation Manager will lead customer onboarding by integrating AI voice agents into trades businesses, ensuring a smooth setup and fast results while providing ongoing support and optimization.

The AI Strategy Lead will manage customer rollouts, drive product strategy, build customer relationships, and analyze business impact from AI implementations.

Lead high-priority strategic projects, impacting company growth through pricing models, org structure, partnerships, and marketing initiatives.

As Head of Engineering, you'll lead a team, drive technical strategy, and ensure high-quality product delivery while fostering a positive and accountable engineering culture.

The Head of Demand Generation will create and scale systems for pipeline generation, focusing on experimentation, analytics, and AI-driven growth for B2B sales.

As a Senior Product Manager at Broccoli AI, you will prioritize product development, manage tradeoffs, coordinate go-to-market strategies, and ensure successful rollouts of AI-driven solutions for home service businesses.

Lead AI value-creation for strategic PE-backed and franchise customers by quantifying ROI/EBITDA impact, closing performance gaps across people/process/technology, driving expansion of AI products and locations, directing on-account execution teams, and translating frontline results into board-level reporting while feeding learnings back to Product and Engineering.

Build and own the unified data layer: ingestion pipelines into ClickHouse, data modeling and entity resolution, canonical metric definitions, quality checks, and internal data tools. Support ad-hoc analyses and work closely with engineering to ensure stable, trustworthy data powering customer dashboards and product BI.

Work cross-functionally to answer high-priority analytical questions: build end-to-end analyses, KPIs, reports, and customer-facing insights. Produce QBR analyses and turn one-off work into repeatable dashboards and tools. Drive strategic projects with sales, customer success, and product, and present clear recommendations to leadership. Requires hands-on data work and collaboration with analytics and engineering.

Build, lead, and scale a team of Account Executives for a SaaS AI startup. Drive pipeline, revenue, forecasting, and conversion improvements; recruit and ramp AEs; partner with SDR, Marketing, and Customer Success; conduct call reviews, coaching, and deal strategy to meet high accountability performance standards.