Teams at Broccoli AI

Build AI-powered customer support workflows, tools, integrations, and knowledge systems. Investigate recurring issues, improve AI troubleshooting, automate repetitive support tasks, develop dashboards, and partner with Technical Support, Customer Success, and Product Engineering to improve customer experience and scalability.

Leads Broccoli’s revenue operations organization across GTM engineering, program management, enablement, and analytics. Owns AI-driven revenue workflows, CRM and GTM systems, planning, forecasting, pipeline management, sales enablement, reporting, and operating cadences. Partners with Sales and Customer Success leadership to improve productivity, retention, expansion, and customer outcomes while building a scalable, data-driven revenue engine.

Own the full enterprise sales cycle for Broccoli’s largest multi-location trades customers, from prospecting and discovery through pilots, negotiation, close, and expansion. Build business cases, manage complex stakeholder and procurement processes, maintain accurate forecasts, and collaborate with Customer Success, Product, and Marketing to improve enterprise sales and deployments.