At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
Hundreds of contractors rely on Broccoli every day.
We've grown to $15M+ ARR in under two years.
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
We’re looking for a Software Engineer to help build the AI intelligence layer that runs front-office operations for home service businesses. You’ll work on systems that don’t just generate responses—but take real actions like booking jobs, dispatching technicians, and driving revenue.
This is a product engineering role. You won’t just write code—you’ll shape how the product works in the real world, talking to customers, understanding edge cases, and shipping quickly.
Build end-to-end features across backend and frontend that directly impact customer revenue
Work closely with design, product, and GTM to ship features from idea to production
Translate real-world workflows (calls, scheduling, dispatch) into scalable systems
Improve system reliability, performance, and developer velocity as we scale
Learn fast by working directly with customers and iterating based on real usage
4-7 years of experience building & shipping products
Strong fundamentals across backend and frontend systems
High ownership—you don’t wait for specs, you figure things out
Curiosity for how real businesses operate, not just how software works
Ability to move fast without breaking things that matter
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Skills Required
- 4-7 years of experience building and shipping products
- Strong fundamentals across backend and frontend systems
- High ownership and ability to operate without detailed specs
- Curiosity for how real businesses operate (calls, scheduling, dispatch)
- Ability to move fast while maintaining important system integrity
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
