Our mission is to bring intelligence and reliability to real-world operations — starting with home service businesses.
We see operations as a systems problem, not a staffing problem. Answering customers, scheduling appointments, and following up consistently requires judgment, memory, and accountability — not more headcount. As LLMs makes AI agents easier to build and demos easier to fake, reliability and execution become the only real advantage. We help home service companies run their front office with AI that takes action, remembers context, and delivers outcomes you can trust.
In 2025, we scaled revenue 20× to mutli-million dollars, grew the team from 5 to 20, and raised a $25M Series A led by Khosla Ventures with participation from Y Combinator.
Some things to know about us:
Our COO was our first customer — a plumbing company CEO — and helped shape Broccoli from day one.
Our customers collectively do $15B+ in annual revenue, and Broccoli sits directly in the flow of how that revenue is captured.
We’ve booked 500K+ real, verified appointments for our customers.
Every engineer spends time building onsite with customers, listening to live calls and seeing real-world edge cases firsthand.
We’re looking for a Software Engineer to help build the AI intelligence layer that runs front-office operations for home service businesses. You’ll work on systems that don’t just generate responses—but take real actions like booking jobs, dispatching technicians, and driving revenue.
This is a product engineering role. You won’t just write code—you’ll shape how the product works in the real world, talking to customers, understanding edge cases, and shipping quickly.
What You’ll DoBuild end-to-end features across backend and frontend that directly impact customer revenue
Work closely with design, product, and GTM to ship features from idea to production
Translate real-world workflows (calls, scheduling, dispatch) into scalable systems
Improve system reliability, performance, and developer velocity as we scale
Learn fast by working directly with customers and iterating based on real usage
1–5 years of experience building and shipping products
Strong fundamentals across backend and frontend systems
High ownership—you don’t wait for specs, you figure things out
Curiosity for how real businesses operate, not just how software works
Ability to move fast without breaking things that matter
Skills Required
- 2-5 years of experience in backend or full-stack software engineering
- Strong engineering fundamentals and product intuition
- Experience building and operating production systems and APIs
- Ability to work in fast-paced, ambiguous startup environments
- Ownership mindset regarding shipped features and performance
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
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