Software Engineer

Reposted One Month Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
150K-195K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
As a Software Engineer at Broccoli, you will build and scale an AI agent platform, develop APIs, own product features, and improve system performance while collaborating with various teams.
Summary Generated by Built In
About Broccoli

At Broccoli, we're building AI teammates for the people who build and maintain our world.

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.

Today:

  • Hundreds of contractors rely on Broccoli every day.

  • We've grown to $15M+ ARR in under two years.

  • We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.

  • We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.

Software Engineer @ Broccoli

We’re looking for a Software Engineer to help build the AI intelligence layer that runs front-office operations for home service businesses. You’ll work on systems that don’t just generate responses—but take real actions like booking jobs, dispatching technicians, and driving revenue.

This is a product engineering role. You won’t just write code—you’ll shape how the product works in the real world, talking to customers, understanding edge cases, and shipping quickly.

What You’ll Do
  • Build end-to-end features across backend and frontend that directly impact customer revenue

  • Work closely with design, product, and GTM to ship features from idea to production

  • Translate real-world workflows (calls, scheduling, dispatch) into scalable systems

  • Improve system reliability, performance, and developer velocity as we scale

  • Learn fast by working directly with customers and iterating based on real usage

What You’ll Bring
  • 1–5 years of experience building and shipping products

  • Strong fundamentals across backend and frontend systems

  • High ownership—you don’t wait for specs, you figure things out

  • Curiosity for how real businesses operate, not just how software works

  • Ability to move fast without breaking things that matter

Skills Required

  • 2-5 years of experience in backend or full-stack software engineering
  • Strong engineering fundamentals and product intuition
  • Experience building and operating production systems and APIs
  • Ability to work in fast-paced, ambiguous startup environments
  • Ownership mindset regarding shipped features and performance
Am I A Good Fit?
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The Company
HQ: San Francisco, California
17 Employees

What We Do

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

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