Our mission is to bring intelligence and reliability to real-world operations — starting with home service businesses.
We see operations as a systems problem, not a staffing problem. Answering customers, scheduling appointments, and following up consistently requires judgment, memory, and accountability — not more headcount. As LLMs makes AI agents easier to build and demos easier to fake, reliability and execution become the only real advantage. We help home service companies run their front office with AI that takes action, remembers context, and delivers outcomes you can trust.
In 2025, we scaled revenue 20× to mutli-million dollars, grew the team from 5 to 20, and raised a $25M Series A led by Khosla Ventures with participation from Y Combinator.
Some things to know about us:
Our COO was our first customer — a plumbing company CEO — and helped shape Broccoli from day one.
Our customers collectively do $15B+ in annual revenue, and Broccoli sits directly in the flow of how that revenue is captured.
We’ve booked 500K+ real, verified appointments for our customers.
Every engineer spends time building onsite with customers, listening to live calls and seeing real-world edge cases firsthand.
We’re looking for a Senior Software Engineer to help define what reliable, AI-driven operations should look like in the real world. You’ll build products directly with customers as design partners, owning features end to end — from problem discovery and system design to shipping, iteration, and long-term ownership in production. You’ll wear both PM and engineering hats, helping decide what to build and shipping it yourself. There’s no shortage of meaningful problems here: real-time systems, imperfect data, high-stakes decisions, and software that needs to be trusted to act on its own.
Top Skills
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.








