At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
Hundreds of contractors rely on Broccoli every day.
We've grown to $15M+ ARR in under two years.
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
Senior Software Engineer @ Broccoli
We’re looking for a Senior Software Engineer to own critical parts of the product and drive execution across complex systems. You’ll be responsible for turning ambiguous problems into shipped features that work reliably in high-stakes, real-world environments.
This is a high-ownership role where you’ll operate like a mini founder—balancing speed, quality, and real customer outcomes.
What You’ll DoOwn major product areas end-to-end—from problem definition to production
Design and build scalable systems across backend, frontend, and integrations (e.g., ServiceTitan)
Work directly with customers to understand workflows and translate them into product decisions
Drive technical decisions that improve reliability, scalability, and speed of execution
Mentor engineers and raise the bar for engineering quality and product thinking
5–8+ years of experience building and scaling production systems
Proven ability to ship complex features with high ownership
Strong product instincts—you know what matters and what doesn’t
Ability to operate in ambiguity and move from 0 → 1 → scale
Clear communication and ability to align teams around decisions
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Skills Required
- 4-8 years of experience in backend or full-stack software engineering
- Experience building and operating production systems and APIs
- Strong engineering fundamentals and product intuition
- Comfortable working in fast-paced, ambiguous startup environments
- Ownership mindset
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
